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GuildQuality surveys
Customer satisfaction
Of 65 customers surveyed, 31 respondedReviews 26
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Vera W.
Big builders is a good group of guys and they did a good job.
Rose E.
The owner explained everything so I could understand it.
Audrey G.
They do great work and were very friendly.
Irene R.
For me Jose was the first that came was professional and courteous .
Maria S.
They were easy to talk with and helped solve problems.
Marilyn D.
They were very good and friendly! I appreciated them explaining everything very well.
Jose G.
I already referred my daughter.
John S.
They were professional and courteous. They worked very hard to meet the deadline.
Tom B.
They did a good quality good for a fair price. I shopped about 4 different places and they were low by far.
Bailey R.
They do really great work, they just need to work on organization and communication.
Tammy A.
The supervisor and salesperson were phenomenal throughout the sales process and installation. Big Builders was responsive and they did an excellent job.
Chris G.
Excellent job and very professional.
Carla H.
In the future I will be contacting them when I need anything else done for my home. They are wonderful.
Additional comments
Installation Crew
Installation Crew - Each crew that came out were very respectful and cleaned up each day. We were very impressed.
Problem Resolution
Problem Resolution - I had a couple of computer issues so they brought out their tablets for me to sign everything. They went above and beyond.
Schedule
Schedule - They even started ahead of when we scheduled.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was great, from the service call to beginning of the work, checking in with us. They also got on top of the roof to make sure that everything was being completed in a timely manner.
Current Referrals
Current Referrals - We have older homes in our neighborhood and I told them that anyone could come look at our roof and I would definitely recommend them.
Recognized Excellence
Recognized Excellence - Everyone that we dealt with was wonderful.
Additional Comments
Additional Comments - They were wonderful.
Manuel C.
Additional comments
Areas For Improvement
Areas For Improvement - Everything was good!
Recognized Excellence
Recognized Excellence - Albert was very helpful!
Joni H.
The company is courteous and kind. The crew was very thoughtful and the boss listen and corrected any problems we had immediately.
June E.
Justin R.
Kenny D.
Martha C.
Jorge U.
Debra E.
Elizabeth R.
Robert P.
Jason B.
Nestor M.
Gary N.
GuildQuality
Customer feedback report
