Steve, Jordon, Todd & Chris were all fantastic to work with. We knew we had the right folks on the job from the first minute.
Great service from a team that really cared about our situation.
We cannot speak highly enough of BluSky. When a disaster happens, this is the company to call….responsive, knowledgeable, kind, & compassionate. Thank you for making a bad situation easier to deal with!
BluSky was not the lowest estimator, but offered knowledge and experience that made me feel comfortable using them. I talked daily to the onsite carpenter and he took time to explain the various issues he was facing. Because the ice caused damage was inside the wall, it was necessary to remove siding and house wrap before determining full extent of the damage. This took patience and quality efforts by the carpenter, Rian/Ryan.
GREAT job and will use BluSky again if necessary.
I have had BluSky for more than 1 time and every time the work done is great! That's why I look to BluSky for keeping my house beautiful, comfortable, and safe.
I already received this email and left a review. It is even more of a testament to the disorganization of this company that I am not receiving a second email survey. From one business owner to another, you really need to get yourselves together over there.
I'd recommend with caution. The work is great. Just make sure they keep to deadlines and keep good communication should there be delays.
Workers did a good job, however, the Project Mgr. didn't disclose that my call was consider an "emergency". Naturally we were wanting to get basement done asap, however, it wasn't an emergency to us at the cost of $160+ . Which is a ridiculous amt of money for a call. Also the figures weren't correct (we kept detailed notes), and I'm glad we did because of errors. They did take off $265 for error. We just thought more disclosure regarding expenses should have been done. We understand about person on the phone estimating info./general info. Still expensive and possibly taking advantage of a situation.
From start to finish, I was always kept up to date on project status and next steps. The work was done in a timely manor and the quality was exceptional.
Blusky was very easy to work with. Very concerned about the outcome. Explained why and how they would fix the problem
The customer service and correspondence regarding my invoice has been terrible. The worst service I have received in a really long time. For weeks, I told your company that the invoice was incorrect. I was repeatedly told that I was wrong. In many cases, I was told "the invoice is correct" without any other dialogue. I finally received confirmation that I was indeed correct (was never issued an apology) and then my new invoice shows up and it is for more than the original invoice. I'm done with this company.
Not unless there would be a huge change about the way they communicate with the customer
always on time and Ian was the best. thank you all
Heather and the Restoration team were awesome to deal with!
They were here promptly with great knowledge of what needed to be done. Very kind and considerate.
Great service and communicates each step.
Fast and friendly!
Workers were very polite and friendly. The carpenters and Drywall specialist were experienced and skilled craftsmen. Foreman, Jared kept us informed of work schedule and any adjustments to schedule. They did a good job of communicating. Cleaned up work area when they were finished for the day.
Friendly service
great group of guys, work was great, they are top of my list, work was above and beyond.
They left my wedding dress on the bathroom floor after moving it from the closet. They broke my daughters Harry Potter scentsy and didn’t say a word. The forgot to cut out some walls and didn’t come back. The left the basement wet, and said they would check if they needed to do anything else and never got back to me. They left wet boxes in a closet after cutting the walls out of it, allowing mold to grow on a wall they left in it.
When our basement flooded we called and they were there to help us within a couple of hours. They were extremely nice and did a great job drying out the basement.
I have recommended BluSky to several companies. Whenever someone calls to ask me for a reference on BluSky, I do not hesitate to recommend them. They are always professional, responsive and they value their relationships that they form with you!
I'm currently waiting for the company to do the second, much larger, job. My first experience with a ceiling tile replacement was excellent.
Prompt and professional
Quality and professional work!
Overall experience was fantastic! Jordan and Rian were great to work with and delivered for our family.
BluSky was very professional, and kept me informed thru all steps of the process
The BluSky team was courteous, knowledgable, and upmost professional.
Additional Comments - Great group of people especially the central Illinois locations Morton, Bloomington, and Mahomet that are dedicated to helping people in time of need. Very professional and highly skilled.
Scheduling and Appointments - Bill Chambers was an excellent project manager - good coordination and communications as to the progress and next steps
Areas Of Satisfaction - First crew that came out were very compassionate and friendly. I was extremely stressed over the situation in my basement and they were quick to begin work getting the water out.
Additional Comments - Entire crew was wonderful. Both Chris’s were great. My main contact Chris V was awesome, highly knowledgeable & kept me informed, up to date and was very respectful during the entire process. Couldn’t be happier. Demo crew were also great, super fast and didn’t leave any mess for me to worry about. Thank you!
Chris and team were responsive, kept in touch with timeline and advice.
Not only would I recommend BluSky Restoration to friends I have already told neighbors about the quality work performed for me.
Areas For Improvement - BluSky exceded my expectations.
Areas Of Satisfaction - The work was top notch so I would say my expectations were exceeded.
Additional Comments - I will continue to recomment BluSky to anyone who needs restoration work performed.
I like the get in & take care of the problem right away.
Areas For Improvement - They did everything pretty fast, now I'm waiting for my place to get put back together. I'm using BluSky for everything.
Customer service is phenomenal.
Technicians explain everything as they complete each step during the installation.
We are 100 per
We used this company when it was Menold several years ago for a water problem and were not at all satisfied. No comparison to our experience since it became BluSky. If it were still Menold we would not have called because of our past unsatisfactory experience.
The team at Blue Sky did an excellent job on my bathroom restoration project. They researched and found the right materials to replace old fixtures, and with new shower doors, plumbing and light fixtures and updated paint; it really looks nice! The project was completed on time and on budget too!
Areas Of Satisfaction - Everything else was good quality, including mold remediation, install of bath fan, shower door, lighting fixture, fawcett replacement and entry door re-work.
Additional Comments - Jarod went out of his way to put the right materials into my project, including on-line research and trips to suppliers. He communicated everything to me before going forward with work.
We had a house fire right before Christmas. All the BluSky people were so great and explained everything. Extremely pleased.
Areas Of Satisfaction - Chris Vansaghi and Angie Semon did an excellent job keeping me updated on the mitigation process. Both were very helpful and excellent to work with.
I would recommend BluSky to anyone who needed them.
From the initial contact and throughout the project, the experience with BluSky was first class. Their people were professional, the work was done to a high quality and the cost of repairs was very fair.