Very solid experiece!
They did what I expected them to do, good and bad. 98% good experience. The person who did the mitigation was the best. The group that moved the furniture was awesome. The guys that did the repairs were awesome too. As of now, I'm happy with the decision to use BluSky Restoration.
Dana, Mark, and Kendall were very professional and put me at ease by answering all my questions through the mitigation process. Each of the gentlemen mentioned above were prompt in answering my calls and scheduling call outs to keep the process moving smoothly. This process so far has been way less stressful than it could be due to the professionalism of Dana, Mark, and Kendall and their team. They were minimally invasive in the main area of our home and performed their work quickly and efficiently. I appreciate all of them.
I have already recommended BluSky to a neighbor.
Project Manager Andy was very professional, knowledgeable and went the extra mile to make sure that the work was done right and satisfactory. I felt he cared about my home as did his own.
Kevin did a great job of guiding me through the whole process.
Sean Fitzgerald was terrific. Held our hands throughout the process. A total professional and wonderful human being.
The team led by Jose, Cesar, and Andrew were fantastic. Prompt, flexible, kept me in the loop with communication, and high quality finished job.
My experience with BluSky was nothing short of total professionalism and awesome customer service I would definitely recommend their company to restore your home to its original condition.
Areas For Improvement - Excellent communication and overall work.
Additional Comments - Overall we are pleased
Areas For Improvement - I am pleased with the overall service, thank you!!
Machine broke after a day and leaked water. No one cane out after I reached out to replace it. Home built in 2012 and told we were required yo have an asbestos test.
We will never use Blusky again. The sub-contractor they hired was incompetent, unethical and dishonest. Our whole experience with Blusky was horrific every step of the way and the only plus is we can put it behind us as a lesson learned to never use them again.
I would not recommend to friends or enemies. Not professional at all.
BluSky was exceptional. They managed our very large insurance claim during a time when materials and labor was in short supply. They secured better sub-contractors than we could have secured ourselves, did work immediately upon material delivery. Ben worked with our insurance on several adjustments to estimates, and never missed a call. Jose, managed sob-contractors from 6 trades, and ensured all the work was done well, even when subs had to return to fix something.
Depending on your situation this company may work out just fine. I cannot say that they did for us. Blusky was recommended by our insurance after we experienced water damage in our kitchen. The contractors that were assigned the task of replacing cabinets chose to go cheap and replace custom cabinets with prefab ones that simply did not work. They tried to pass this mediocre job off as complete. We ended up getting everything eventually sorted after asking for skilled workers who could actually do the job properly. It was just a lot of unnecessary work done and time wasted. I hope that the team learns from their mistakes here and doesn’t do this again with future customers.
They were above expectations in all aspects! Dana and his team were the most kind and courteous contractors I’ve ever dealt with.
Areas Of Satisfaction - They got in and took care of the job immediately
Timely, courteous, professional
The restoration team at Blusky were very professional and did an awesome job! When they arrived and started working they were very careful to protect everything with care and once they realized there was more to the job they jumped right in and secured the area and took care of what needed to be done. I am so appreciative for Dana, Tristan, and Ryan and the team for jumping in and getting the job done as quickly as they did.
Excellent Team - extremely professional. Project Leader/Site Manager showed great care and protected the interests of all involved.
thought the finally of "when" they finished was a little tough on me as an 87 year old, BUT, they were all very friendly and worked hard on the project...NOT sure of the "normality" of what all was left but I guessed it was my job..??..don't know, love to find out...Bob Dwyer
Blue Sky responded promptly to deal with our flooding incident. Personnel were courteous, professional, knowledgeable. They answered our questions and kept us apprised of actions that were needed. They completed their work on a timely basis.
Areas Of Satisfaction - Communication and explanation of what they were doing and what needed to be done were excellent.
Additional Comments - Good experience- professional and friendly
They are easy to work with even when you change things around a couple of times. Never give any hassle about changes. Would hire them again.
Professional and Knowledgeable - All the workers, especially the painters, took pride in their work, something not always true these days.
Areas Of Satisfaction - Very prompt actions, when needed, by Andy Cox.
I would definitely recommend BlueSky. I enjoyed working with them all, the quality of the materials was excellent, and the kitchen looks beautiful. Overall, I am pleased with the work that BlueSky completed for me and in some ways they went above and beyond.
I’m only disappointed that a hole in the ceiling was left in a place where a cabinet was taken out and replaced by shelves. They said that was not in the scope of their job. I couldn’t wait to show off my kitchen, but was embarrassed by the glaring hole in the ceiling. More communication of how unexpected things would be handled with clients should be considered.
If I find someone who need a contractor I would recommend BluSky Contractors.
Areas Of Satisfaction - Professionalism, Communication, Actually Cared, Responsive
The crews working were great. The managers were terrible, particularly Chad Kuehn and Kayla Vehslage who often did not return phone calls or respond to emails. Work on my home did not begin until almost 3 months after the claim was started. I attribute that to poor management.
From start to finish project ran smoothly. No hiccups in between. Also communication with Melissa Lantier, Project Coordinator, was excellent. Whether communicating on the phone or in email, she was very clear and direct.
Our experience with BluSky made a stressful situation much easier to deal with. Everyone that we dealt with, from Project Director (Ben), to Project Manager (Sean), to the contracting crew were responsive to our questions/concerns and very professional. We felt our project was in good hands.
Project Director Updates - When we had a need to discuss things with Ben, he was readily available to speak with us. Our Project Manager (Sean) was very knowledgeable about our project and kept us well informed and up to date.
Areas Of Satisfaction - Communication, knowledge, patience with us and our many questions, crew was respectful of our property
Additional Comments - It was a pleasure to work with BluSky
Areas Of Satisfaction - BluSky went above and beyond what was expected. Ben and Jose kept me informed all along the process and I could not be happier.
Additional Comments - Ben and Jose were fantastic. These guys really care about their customers and made a difficult process easy! Thank you!
Farmers Insurance handed us over to BluSky to set us on the road to recovery from our water damage, and we are so glad they did. From the first call from Dana our minds were immediately put at rest. Ryan came the next day to begin the great dry out.Not only did both of them have a lot of experience but they are also so very kind. They came when they said they would, and they patiently answered all our questions.. It was reassuring to be in such good hands. Later in the process we received additional help from Noel. We could not have asked for better help than these three gave us. BluSky is extremely lucky to have them because special people are needed for mitigation when people are upset about the sudden damages they have experienced. We are grateful to them!!
Areas Of Satisfaction - Water remediation was done quickly and efficiently. Ryan from BluSky constantly communicated status and updates on the drying process. Very friendly, professional, and personable.
Additional Comments - Ryan from BluSky helped make a very tough situation much easier to experience for my family.
Very good and caring and professional
Additional Comments - Very professional
I would recommend Blue Sky to all my friends!
Hire Again - Noel is awesome! I’d hire her for any job. She is dependable, knowledgeable about what she does and she has a great attitude. She is a pleasure to be around in a stressful situation.
Compassion and Care - Very understanding of homeowner inconvenience and the disruption of life.
Communication - Noel kept in constant communication with me.
Areas Of Satisfaction - Excellent Employees (Noel, BB, and Ryan), great communication, and good work!
Additional Comments - I’m very impressed with Blue Sky!
My job had unexpected challenges but I heard from various members of the BluSky team daily when that was the case. The final product was beautiful. I brought up a few minor unrelated issues after the completion of the project and within a day they had been addressed. I had read positive BluSky reviews before choosing them and they lived up to their reviews!
Strictly speaking about the dehumidification and removal of asbestos: the employees were friendly, checked in often, and the work was completed quickly. Enpuricon explained what they would be doing for the asbestos removal and was able to answer our questions.
Professional and Knowledgeable - Ryan and Zack were both very professional and knowledgable and perofrmed excellent work.
Compassion and Care - Ryan recognized that we were under stress from the water leak, he took the time to explain every step of the process, and kindly answered all our questions.
Communication - There was consistant communication through out the process concerning the rocess, next steps, and scheduling appointments
BluSky was a pleasure to work with. They remodeled our bathroom after water damage, and did touch-up ceiling and wall repair in a dining room. Their communication was prompt and professional throughout, their personnel were on-time, thorough, and pleasant, and their work was detailed and beautiful. Job done on time.
Timely, professional and used quality materials. Worked as a team with the owners. Subcontractors were fast and efficient.