Areas Of Satisfaction - Always amazing communication!
The process was easy and the responsiveness is excellent.
Areas Of Satisfaction - Responsiveness and speed of completing restoration projects.
Additional Comments - Louis Marcy, Alicia O'Malley, Monica Priebe, and Vince Laker are fantastic. They are professional, responsive, empathetic, etc. In property management, we don’t like making the phone call for restoration, but I couldn’t ask for a better team to work with.
Areas Of Satisfaction - Monica did an amazing job of weekly updates, stayed connected with our team and the customer throughout the entire project.
Professional and Knowledgeable - Akhil was a pleasure to work with. Akhil was had great communication, always sending daily updates as the work took place whether by email or phone.
Compassion and Care - Again, Akhil was kind, patient and considerate of all parties involved in the process
Areas Of Satisfaction - Monica is a phenomenal project manager that was extremely helpful in 3 separate emergency situations including: a fire in the second floor restroom, server room leak and plumbing leak. She is always communicative and prompt to respond. Our team truly appreciates her efforts and expertise during these chaotic situations - we will definitely continue to reach out to Monica / BluSky for all emergency restoration projects.
BluSky was a breeze to work with. They worked with our budget and sat tight through all the fine print while waiting to get started. Our company has very high safety standards and BluSky did everything needed to ensure they met all the standards that were required.