I called on their services for a large tree that fell on the house. They quickly came out for the mitigation work to ensure there wasn't water damage. It was nice to have a company that was prompt and walked you through everything. They were very knowledgeable about working with the insurance company, kept me informed, and made it a smooth process. I was so impressed with their services that they'll be doing the repairs to my house.
.
They charge for project management, and they do not actually manage the project.
JC worked hard to correct the issues. I appreciate his partnership.
Awesome company
Still awaiting refund check…
I took a little longer than it should have, and it was not done as good as it should have been. I had high expectations.
I would highly recommend BluSky due to their efficiency and professionalism. They did not over-promise and got done what was expected.
Everything took a
The staff was professional/friendly.
I felt that BluSky started slow but 6 months later picked up speed and I am more satisfied now.
BluSky Restoration was timely, hardworking, and did good quality work.
I had an emergency, and I called Scott, and they came right away and got things going. All the guys coming here did a great job, and the painter was excellent. They had issues with my Berber carpet, but they got someone to take care of it.
My pipes burst two months ago on January 23rd and my house is till torn up. All they have done is come in with water mitigation and dried everything out. I have a pod sitting outside with my furniture, appliances in garage, and cabinets shoved in the corner of my living room. My whole house is still torn up two months later. I talked to the guy I was dealing with on Friday. He acted like he was going to get in touch with me early on this week. This morning my project manager who just started with BluSky three weeks ago called because he was supposed to be at my house scraping glue off stringers and putting the vapor barrier and insulation board down. He called to tell me he just resigned from BluSky so I have no project manager. He told me last week that Jared, who is my manager, is going to be on vacation this week. I called him but he did not tell me he would be on vacation, I also did not ask if he would be on vacation either. He eluded to the fact that he was going to be finding my flooring for me and he would have something for me early in the week. I tried calling twice today with no answer. I have another guy who has the wood floors and I told Jared about it on Thursday. Jared tells me "well I have Stuart the guy he knows." I said, "why are we having Stuart do it when I have a guy who has the flooring. Why cant we start this next week?" He said, "well I will get you some of that flooring early in the week and we will go from there." I said, "ok but thats not really my answer but ok." At this point in time, I am not happy with what is going on. By reading my contract section 12 I should be able to break the contract because they are not doing what they are supposed to be doing. The water mitigation is done and I got a finalized bill and I just put that check in the mail today. As far as I am concerned I should be able to break my contract for the rebuild.
Professionalism, caring and their communication with the process and what was going to happen.
I would recommend them because they came and made sure I was comfortable. I would trust them with my mother.
pricing is high
I would 1000% recommend BluSky to my friends and family!! Now, after working with this company, you set the bar high. It's like we went back 50 years to a time when customer service meant something. Anyone can do this job, but working with BluSky made the experience enjoyable. I felt like Abby and Wallace were there to help; they communicated all steps clearly and actually did what they said they would, WHEN they said they would do it. Never in my life of working with contractors has this ever occurred. Best experience ever!!
Great service
The whole process of repair went smooth and on schedule. The workers made any inconvenience to our family as minimal as they could.