It was a great experience! Everything was done on time, and they made sure they cleaned up. We're very satisfied.

Very likely to recommend the company to others. Despite some hiccups, I was pleased by the experience. The jobs contracted for was complete roof with new decking, ridge vents, gutters, downspouts, and new facia.

Their crew was great from start to finish. They were out quick to do a free estimate and within two weeks of us signing the paperwork they were replacing our roof. The project was down in about half a day.

Large mess around house, lots of nails in driveway. Move all items away from house and didn't replace. Left bike in neighbors yard.

For sure...If inquiries happens... I will send them your way.

Very professional and follow safe working conditions for their crews. Also the crews were very friendly.

Already have.

Everyone we dealt with was courteous, professional and went beyond what was expected.

I had a very frustrating experience than began as soon as they had my money. After I paid for an initial roof patch my sales rep Giovanni Rivera suddenly became very difficult to get a hold of. So instead of installing a new roof quickly, they repaired the initial patch several times, which did nothing to prevent damage to the inside of my house.

They were great. They made it super easy, and I didn't have to be there. Furthermore, they took care of it, and informed me every step of the way. There were no surprises and no hidden fees. It was seamless.

It was a learning experience on how roofing is done now. The roof that was replaced was last done in the 90s.

I have already recommended BoneDry to a neighbor

I would highly recommend

Storm damage left a hole in the roof. Prompt attention prevented further damage. House needed a new roof shortly anyway, so a new roof was properly in order. Any work on an old house always points to additional work not previously observed, sowe nowhave a new roof, facia, refitted soffits, and gutters. Looks like a new house!

I've already recommended them twice.

N/A

As I was told, the job would be completed in 1 day. To my surprise, it was. In fact the job was completed in about 7 hours. The area was cleaned up fine. I just hope they got all the nails when they did the sweeps with the magnets. I haven't found any in the yard so far. Found a couple in the landscaping rocks surrounding our home and one wedged in between the concrete slabs of my driveway easily missed by the magnets. The one in the driveway wouldn't have been picked up as I have to remove it with needle nosed pliers. I'm well satisfied with the job and so far no leaks (knock on wood). Also, I got two estimates for the job. Bone Dry was a few thousand dollars less than the other but I was more impressed with the professionalism that Devin DuBose showed me when we toured the site. He was knowledgeable of what it would take to complete the job and with the roofing materials that was going to be used. Also I was impressed with Matt in how he handled my questions during the job process. So far, I'm completely satisfied with the job. It was quite a bit more expensive than I thought it would be AND quite a bit less than the other quote I got. It's been quite a few years since I hade my last roof replaced. In fact our last roof replacement that was done, my wife and I did it ourselves.

There is a severe lack of customer service

My experience with Bone Dry Roofing was satifactory until I called to inform them that they had damaged my property during the roof install. A section of my metal fence was bent where the construction crews had parked and stored materials, and one of my bushes was trampled and killed by employees who were too lazy to walk the extra couple of steps to the gate. I informed the company of these issues and was told someone would reach out to resolve this issue, but no one ever did. Unless the company corrects this issue I am unlikely to recommend them.

Very professional and good price.

They did a good job.

They did a good job.

It was fine

Yes I would, if I knew anyone right now.

Very attentive to my questions, concerns, and requests.

We are so happy with our service. The option to do in home financing while no one else approved us for a loan for a huge stress relief lifted off our shoulders. I am very pleased with our roof. The only down fall was that when they did our roof, our yard got sunken in a bit from their machine and the neighbors bush got ruined but they offered to fix it both for us.

They were prompt in answering my questions and phone calls.

Everything about Bone Dry was right on point!

Everyone was so pleasant to work with, and I really enjoyed the whole experience of putting the roof on and the other work too.

all good

Satisfied with experience

Fast professional service

Very professional, everything done very well, on time and non budget. No surprises.

Bone Dry did an excellent job working with us.

After finding nails in our yard for years post-roof at my previous home by another roofing company and witnessing past neighbors have their windows broken by other roofing companies, I would never recommend any other company as with BDR, the experience is consistent every time. From start to finish, the process is seamless and easy. Once they were in contact with my insurance adjuster, I didn't have to do another thing. BDR took it from there and would not begin work without making sure there would be no surprises with insurance along the way. In fact, a co-worker is already on his way to a new roof with BDR after hearing about my experience. I also don't have to worry about BDR being around for a very long time should I experience any issues. The roofing company mentioned above that was used at my prior residence did not stay in business long so, if there had been issues, it would have been a long road to resolution. I know with BDR, I won't have that concern.

Took a while to complete job

Well, all was well unil they were paid, my mistake for the level of trust. A few key items have not been done, and an appointment to get them resolves was missed. Two more calls to re-schedule have been ignored. I have a vent hole sealed with fiberglass the birds are tearing up and two screens that need to be installed in the roof vents. Nothing big to do, but it isn't done. These items should have been completed the same week or two so we can move. What has been done is fine and I'm happy with that work quality. But being stood-up on a scheduled meeting and ignored on the remaining trivial items speaks volumes to me, not good ones either. We all have cell phones and the liek, there is ZERO reason to leave me high and dry on a meeting date. CALL, EMAIL..something to show discipline to get it done. So far, nothing except my effort to address the remaining issues.

very professional

Excellent too work with

To begin with, I was under a tight deadline . Then Bone Dry gave the most "thorough" quote; spent time educating me better than the 3 other companies; the price was competitive for the class of shingles; the crew arrived within the window of time stated, were amazingly quick and cleaned up after themselves. Not a trace they were here. There was an incident that no one could have predicted in which a worker's foot came through the closet ceiling. They replaced that bad board immediately. Bone Dry sent their repair specialist within a week (no rush for me since it was a closet, and he repaired it beautifully AND improved the interior framing around the new skylights! I was, and remain, impressed with Bone Dry. I highly recommend them! Five stars!

new chimney - had a lot of trouble with communication and proper material selection. New roof - paid for significantly more materials that were used or needed. Gutters - had two call backs and I ended up fixing the issue myself.

this company needs a completely rethink their strategy. they could be better than every other roofing company but they have the business acumen of a toddler. I was better than their entire department that deals with insurance. and they don't even source their material from wholesalers passing on the costs to the customers.

I had such a great experience with both sales and installation. I know that quality work was done if nothing else because my house is most definitely retaining heat better this winter (2023-2024) and I've not had to use the furnace as much. They replaced the original, so it was 21 years old - and it's a much better roof with much better hail protection. Highly recommend.

They did a good job putting on the roof to the house in the garage and they had somebody come out and put gutters on correctly.

A company that’s trustworthy.

They did a great job on my roof and chimney. The people were easy to work with.

I had a roof leak at my home which resulted in mold damage to my interior walls. I had my roof replaced, gutters and soffit replaced, interior drywall and mold removal, painting, and insulation work done. It was a huge job and I wouldn't consider using any company in the future other than Bone Dry to complete my home repair projects. Although I had some frustrating scheduling issues, the contractors (specifically Brian Durant) and all of the workers did an exceptional job. Very clean, very thorough, and excellent quality of products and installation.

I was highly satisfied with every aspect of our experience with Bone Dry Roofing! Excellent company!

The crew that showed up couldn't speak English.

The quality of work appears to be very good. The work was professional and done in a very timely manner.