Bordner Home Improvement provided great service, reasonable prices, and good people. It was great all around.
Dealing with all levels of contact (from beginning to end) was perfect, they are all friendly and professional.
Estimate was quick and thorough. After assessment, didn't recommend replacing entire roof, which I found a good sign of integrity. Repair was done quickly and done well.
Great experience with employee
Repairs were done at times/date scheduled
They were very understanding when we had to adjust or install dates to complete another repair project that could have required removing the window so we wanted to have that repair completed as to leave our warranty intact.
I am giving this 6 rating instead of a 10 rating due to the timing of the whole process. The initial appointment and down payment was on February 19, 2024, however the project was not completed until May 30, 2024. I received a "Job Completion Certificate" email referencing May 31, 2024 as the official completion date. To reiterate time frame from initial appointment to job completion was 02/19/2024 - 05/31/2014.
Kevin gave a feeling of trust in his assessment and estimate of work. Matt did a great job keeping I.n contact and following up after the project was finished.
Everyone was pleasant but roof leaks
The work was done quickly and efficiently. Clean up was good.
All aspects of the project were wonderful except the installation. The end project is wonderful but getting there were more issues than there should have been when you using a more expensive company.
This is the second project that Bordner has handled for us. We are very happy with the results
Although our primary POC and initial representative was helpful and professional, Bordner was unable to negotiate on our behalf with the insurance company, delaying our repairs by weeks. This was a big selling point for us when we contacted Bordner initially.
Mistakes were made. Still waiting on a shower caddie to be installed. But happy with the work that was done.
Gage Welborn was very professional during our initial consultation and that carried throughout the process. The workers were also very professional, great craftsmanship, and attention to detail.
We had a project that we had been considering for several years, but we weren't sure if it was possible to do the way we were envisioning. We had used Bordner for a previous remodel project, and we were extremely pleased with the outcome, so we reached out to see what they could do. We very quickly received a reply to our inquiry and had a design consultation that explained that while our options were limited, it could certainly be done, and the quote came in under our pre-determined budget. After seeing detailed plans for the job, we signed off, and we were provided frequent updates on the status of the materials order and approximate install timeframe. Installation was very efficient, clean, and professional, and we now have a fantastic new look that is just what we wanted for so many years!
Efficient, personable work with an excellent history
Start to finish, very professional and great quality.
I feel they were honest and fair in price for the project.
I am very likely to recommend Border, everybody did a great job..
We would recommend Bordner Home Improvement. On the day i called they sent out a man within 24 hours to install a tarp, he did a great job. They scheduled the evaluation the following week and the work was done in a few weeks. Everyone did a great job.
I've done business with Bordner previously, so I had big expectations. They went above that during the process.
Our technician—Robert, I believe—was very businesslike, methodical in his work & finished in 2 days! He checked things with me regularly (where did I want him to put this or that?). Lots of attention to detail. Cleaned up—no dust anywhere or in other areas like you see sometimes.. But it’s beautiful & works beautifully.
I will warn everyone of some things such as verifying the window design/grid pattern when the checks are done and double checking everything to get them fixed prior to payment. I ill also warn them about how quick to get paid they are when they think the job is done without verifying satisfaction.
I was concerned about the safety of this project. I was standing on the ground looking up at the roof when two boards came flying down from the roof. Luckly I was about 2 feet to the right of them. in addition, I found a new nail in my yard. Since I mow my lawn, I was concerned that the nail might end up in my shoe. Although I was told that the wood was primed, it was not white. It was more of a tan color that does not match my house. The primer was more white last time there was a repair.
Bordner was efficient..knowledgeable and dependable
Jacob was my very patient designer. Lucas and Robert, my project managers were awesome! They had to communicate with me by phone, never knowing where I would be. They were always easy for me to reach. Any changes I felt were needed were immediately addressed! The entire crew went out of their way to make sure I was happy with the outcome of each and every project. I have had a roof, a Onyx shower and vanity installation, and beautiful siding installed. I live in a new home thanks to all these wonderful people. I cannot forget Mary, the scheduler, who was often just a great listener. I cannot recommend Bordner enough.
You were in too big of a rush to get done and start the next job. That ended up causing poor installation and a leaking roof
Job well done.
James took his time displaying and explaining each of our wants, another member came to take precise measurements, later the office called to set an appointment, it started on date agreed to.
Bordner did a wonderful job on our basement bathroom. It looks amazing.
Workers were polite and kept area as clean as possible. Finished product looks great.
Outstanding service! They got out when I had an emergency, and took care of some repairs I didn’t even know I needed. I received pictures of the problems and the repairs as they were working. Excellent company!
We've used Bordner for roof replacement and repair; cedar siding replacement. They did a great job for us. For major work ALWAYS get three qualified bids. There is a reason for that: comparison shop. Bordner's people are great but pricing varies widely for equal quality work.
Every member of the Bordner team was professional, knowledgeable & courteous. Thank you!
The product is very good. The installation NOT good. There was damage to my house: front screen window ripped; small tree damaged; down spout smashed. I took photos, sent to the project manager. He ignored my messages. Someone reached out to me 6 days later asking if I'd give feedback (expecting it to be positive). I explained the situation to her. SHE got things moving and I finally got a call from the project manager who said, "Yes. I saw the photos. I showed them to my workers and they said it was like that before". Uh. NO it was not. He then said he'd be out the next day to fix it. He never showed up. I then contacted the person from whom I signed the contract and he finally got action. I don't look for perfection--it doesn't exist. I DO expect response and a company to stand by their work. Because of this project manager, I cannot recommend Bordner.
We used Bordner for our roof repair after noticing they worked on several of our neighbor’s homes. Kevin did our repairs and he is very professional and trustworthy. Bordner is not just trying to make fast money, but rather they are interested in your long term business and satisfaction.
Every time we have used Bordner Home Improvement, they have done a professional job, been quick to complete the job, and have been thorough in doing the job.
The entire process was very professional. Communication throughout was excellent as was the installation.
Troy Wahlborg was a very strong reason we got our roof covered by our insurance Co. He was here every time they came out to inspect. He was knowledgeable, professional, and courteous to us throughout the whole process. I would highly recommend him and Bordner roofing.
I needed some wood rot repair done and the workers showed up without a written plan for what they were supposed to do. They gave me misinformation about whether or not gutter guards were included. The next day they called to say they were coming out to install the gutters before I had a chance to repaint the replaced wood.
I would gladly and confidently recommend this company.
I was very satisfied; they did what they said they would do, and there were no surprises in the prices.
My second replacement roof experience with Bordner. Couldn't have been more pleased.
The people that I worked with were wonderful. Damon who did the work was absolutely outstanding!
I would be happy to tell others of my experience with Bordner. In fact I have already mention Bordner to a neighbor in need of services.
Awesome products and customer service
The work was great.
Buyer beware.
No one that speaks English was here that day, and they left their sign in my yard for months. I called them 3 times and they finally got it. It took 4 months to come and get it. If they are going to put a sign in my yard without my permission, they need to take it when asked.