About this company
Boss Disaster Restoration
BOSS Disaster Restoration was founded in Mt. Pleasant, South Carolina. We have been servicing the Charleston Tri-County area since 1993. Show more
BOSS Disaster Restoration was founded in Mt. Pleasant, South Carolina. We have been servicing the Charleston Tri-County area since 1993.
From our state-of-the-art Truck Powered Water Extraction Equipment to our Advanced Drying Systems you can be assured that we can handle any size Disaster Cleanup.
Our goal is to provide the best Emergency Service to our customers. The first step we take towards achieving this goal is to obtain excellent employees and provide them with the proprietary IICRC (Institute of Inspection Cleaning and Restoration Certification) Training Certifications.
Since the beginning, Customer Satisfaction and the need to provide the Charleston Tri-County Area dependable services has been our focus. We have and will continue to go the extra mile to ensure our customers needs are fulfilled.
At BOSS Disaster Restoration, our goal is to delight you with excellent service! We continue to evaluate our own methods and performance. Keeping up with the latest techniques, education and products ensures we are prepared for all kinds of situations. Our company is committed to establishing relationships with residents and business owners of the greater Charleston area.
CALL the BOSS FIRST, You'll be glad you did! Hide
GuildQuality surveys
Customer satisfaction
Of 104 customers surveyed, 35 respondedReviews 28
Of 35 respondents, 28 left a reviewRecent reviews
STEPHANIE L.
Boss Disaster Restoration took care of every little detail, and were always very quick to respond. They took good care of my home.
Review in Summerville, SC
Area Of Satisfaction
Area Of Satisfaction - There was minimal paperwork, nice, knowledgeable people and good workmanship.
Randy C.
Fast response, excellent on-site action plan and execution. All equipment needed arrived with response team and was put into service and remained until all water and hidden moisture inside of walls and ceiling was back to pre-diaster levels. Outstanding
Additional comments
Area Of Satisfaction
Area Of Satisfaction - BOSS response and action
Ernestine T.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the way they cleaned everything.
Florence A.
The team was expedient and professional during all of their visits and communication
Additional comments
Area For Improvement
Area For Improvement - Boss Disaster did not fall short at all. They were top notch in follow-up, communication and professionalismContractor responsible for balance of work (paint, flooring, etc.) has been lacking in communication and expediency.
Area Of Satisfaction
Area Of Satisfaction - Boss Disaster did not fall short at all. They were top notch in follow-up, communication, and professionalism
Martin M.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The entire process was better than I expected and we are thrilled with the service and work that was preformed. Both Boss and our Contractor Dycon were extremely professional and did an outstanding job.
Additional Comments
Additional Comments - Would highly recommend Boss, Dycon Inc and ALLSTATE, we are completely satisfied with how everything was handled.
Ronald K.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - All the work that was done was excellent and very professional.
Sol K.
There was a disconnect in the information the Boss supervisor gave and what was done. I specifically asked about what would be done as far as debris removal in the yard and was told it would be cleaned up, except trees. When I later asked the workers they said they don't do that. I had to do it myself
Christina D.
Josh was great. The company did their job and responded quickly. Can't really complain about anything.
Patricia B.
They were very compassionate and very nice to work with. I really like them.
MICHAEL B.
J.S.R.
Erin D.
J.B.T.
Martha C.
Robin F.
L.H.(.
Kurt K.
Catherine F.
Vicki R.
Janice S.
Harry S.
L.H.(.
L.H.(.
S.A.(.
GuildQuality
Customer feedback report
