We are very likely recommend Boutique Living by Curate to a friend
Likely to Recommend - We would not hesitate to recommend Curate to any prospective builder.
Improvement Suggestions - It has been a positive experience. No further suggestions.
Additional Comments - There is no doubt that Curate are proud of their product quality and are pleased to stand by every element of their build.
I actually already did recommend you to a friend, Ivan Diaz, and he recently signed a contract to build a home on Northshore! Ivan is a co-worker of mine based in San Francisco and wanted to move to Chatt. He asked me who our builder was and I convinced him to use Curate after he initially thought that it would be out of budget.
Responsiveness - Anytime we noticed something that we needed to be changed or fixed etc, Jason acted on it immediately. He didn't log a 'take away' then get back to us weeks later with solutions....he just immediately got things done. He listens closely and takes immediate action. Often PMs focus on tracking items vs. fixing them, Jason is solution oriented and his goal is a finished house, not an organized list of to dos that he passes off to the warranty team.
Weekly Photo Updates - While we tried to meet with Jason every Friday at the house, we were out of town a lot. Jason was adamant about sending photo updates with a lot of detail, especially detail into the items he knew we were excited about!
Respectful of My Time - Jason is efficient but he does NOT rush. He made it clear that we had all the time in the world on Friday afternoons to look at the house and inspect every room. He never rushed us, always was on time, and made the most of our time together. I hope that other Curate PMs learn from Jason. The time we spent with him could have been easily wasted but he really took advantage of every minute and took the opportunity to proactively tell us about delays, issues he already planned to fix etc.
Punchlist - There was ZERO punch list, and I hope that Jason gets a bonus for this!
Additional Comments - Again, really can't say enough great things about Jason. Truly the only reason we are so happy with our home is because of him. My wife and I are self made professionals that have worked from the ground up to get where we are. Everything we have is the result of our own blood sweat and tears. Jason recognizes that, he takes pride in his work, and he knows that this is more than a structure....it is someone's home that they have worked very hard to purchase.
Overall Sales Experience - Curate uses a very customer centric sales approach that is genuine and caring. The entire team very patiently allowed us to pinpoint precisely what we wanted in a home and we’re very excited to see it now come to fruition. Kelly and Brian were especially professional, personable, and effective. Such a refreshing difference in comparison to a large national builder we recently worked with during our last build in 2021/2022.
Likely To Recommend - We already have and bet some of our friends will make the move once we do.
Areas Of Satisfaction/ Recognize Excellence - The entire team has been great, but Brian Lund especially stands out as the primary reason we continued with building with Curate. He takes a very straight forward approach and has an ability to very patiently work through and find solutions to obstacles.
Additional Comments - The entire team really has been amazing. They patiently allowed us to work through some life events and have designed an amazingly beautiful home. We can’t wait to see it now come to life!
The homes are well designed, our realtor indicated they have a good reputation and based on our experience with the sales team, we wanted to move forward with a new home
Areas Of Satisfaction/ Recognize Excellence - Everyone has been very kind, quick to respond, and helpful to explain things. They are knowledgeable and easy to work with.
Areas Of Satisfaction/ Recognize Excellence - Everyone I worked with Kelly, Casey, Emily, and Jamie were amazing! They made this process very easy for me. We had a lot of fun with a process that could have easily overwhelmed me if not for their vast knowledge.
Great team to work with. Quality of build is top notch.
Additional Comments - Kelly was very professional, responsive and straight forward. We had a nice experience, and are excited for the next steps. Thanks!
Areas of Satisfaction/ Recognize Excellence - The whole team was professional, helpful and attentive. We very much enjoyed our experience. TY!
Additional Comments - As an out-of-town purchaser, Curate provide an exceptional experience and kept us updated throughout the build with project pictures and updates. The Design Team also did an exceptional job in taking our vision and turning it into a great result. We thought this would be an overwhelming process, and Curate's experts made it easy and successful! Super-pleased! Thank you!
The Kelley’s highly recommend Curate.
We will be great ambassadors.
Model Home Experience - Yes. Visited the model home in Black Creek and it made a very favorable impression on me.
Exterior Design Selections - One of the main reasons we chose Curate to build our final home was the perceived benefits of having a Design Team (interior and exterior) on board, and ready to assist us. This did not disappoint!
Architectural Designer - This process was very fun. Casey is masterful with her computer, and her innate ability to bring her ideas to life, is really a game changer.
Interior Designer - 4 Stars ⭐️⭐️⭐️⭐️!!! If Emily and Jamie were in the restaurant business, there restaurant would be Michelin star rated!
Additional Comments - So far awesome
The Curate team is talented, dedicated and caring. They are not a one size fits all shop. They went out of their way to make our experience a custom one. The team was flexible to our input and feedback and went out of their way to help us and answer questions, beyond the warranty period. We very much appreciate all that they did to help us build our home.
Areas Of Satisfaction/ Recognize Excellence - Our first meeting with Curate was awesome! It began with listening and learning, not with here are floor plans from which you can choose. They focused on us and how we lived. That's where they exceeded our expectations - helping us build our home based on how we live. Shout outs to Emily Simmering, Casey Thornton, and Dylan Welch. Emily and Casey were critical to the initial process, helping us to design our home. Emily and Casey are extremely talented, know the trends and helped us to design the home for how we live. From the colors chosen to each design element, everything came together in a cohesive way. Dylan was crucial to the back end. We have called Dylan with questions multiple times and he is always responsive and helpful.
Favorite Home Feature - The great thing about working with the Curate team is that we built and designed our home based on how we live. They were not focused on selling us upgrades or things such as high ceilings and open floor plans, or the newest trends. They listened to us to understand our needs first. Every detail was well planned. Everything we did is important to us (and we couldn't live without). We have a perfect layout design. We love our kitchen, the 2 master suites, and our finished basement.
Additional Comments - We do not believe in giving 5-star ratings because to us, that means everything would be perfect (and there is no such thing as perfect). Here's what we will say. Overall, this team is talented, dedicated and caring. They will go out of their way to help, even after the warranty period. We appreciate all of them and the efforts they made to help us create our home.
We have had several issues with Curate. The back yard is a major issue and I'm not sure I would recommend Curate at this time.
The Curate team works well together. The selection process was organized and allowed time for discussion when needed.
Overall Sales Experience - Kelly has answered all our questions and anticipated others. We have been very impressed thus far!
Absolutely!
Areas Of Satisfaction/ Recognize Excellence - Casey, Emily and Jamie are a well oiled machine. They work very well together and have gone out of their way to insure we received the best product value and information. They listened to us and help create our vision.
Improvement Suggestions - We have experienced this process several times and I honestly believe this is the most succinct process I have encountered. Congratulations! It is abundantly clear that you all practice collaboration not just talk about it.
Curate made our home building experience, fun and exciting! Thank you all.
Likely To Recommend - The Curate design process has been completed and we look forward to the build process.
From start to now almost finished… we have felt guided in the process of creating our beautiful and functional home. The Curate team heard us with what we wanted and delivered.
Areas Of Satisfaction/ Recognize Excellence - Every person was truly helpful to getting us a great product. Specifically: Kelly always had a cheerful smile, upbeat attitude and researched questions we had about the build. Casey had great suggestions for design. Emily has such a great sense of our style and gave me pros and cons of choices. Jamie is really fun and organized with suggestions that add a spark (the color of our front door!) I can't remember the guy's name that is helping us with our live edge wood shelves: He really knows his craft and had excitement about making the shelves, and took time to chat with us when we ran into him a few times on the site. I really cannot say enough about this team. We feel ridiculously fortunate that we connected with them!
I loved my experience with Curate! My home was a complete gut remodel and rebuild which comes with his own challenges. Bill did an amazing job with building my home leaving me with very few warranty items. And Dylan was very communicative and helpful to fix any warranty items I had quickly. I would 100% work with Curate again in the future!
The warranty process is worthy of a recommendation along with your design team and that process, but your construction process is a hard no.
Overall Design Process - As I've already stated in an email to the design team, each person we dealt with from start to finish all brought a different set of skills helpful in making the overall process enjoyable.
Overall the best builder we've every had.
Additional Comments - We enjoyed working with everyone at Curate. Very professional and courteous.