Additional Comments

Additional Comments - Kelly was very professional, responsive and straight forward. We had a nice experience, and are excited for the next steps. Thanks!

Additional Comments

Additional Comments - So far awesome

Overall Sales Experience

Overall Sales Experience - Curate uses a very customer centric sales approach that is genuine and caring. The entire team very patiently allowed us to pinpoint precisely what we wanted in a home and we’re very excited to see it now come to fruition. Kelly and Brian were especially professional, personable, and effective. Such a refreshing difference in comparison to a large national builder we recently worked with during our last build in 2021/2022.

Likely To Recommend

Likely To Recommend - We already have and bet some of our friends will make the move once we do.

Model Home Experience

Model Home Experience - Yes. Visited the model home in Black Creek and it made a very favorable impression on me.

Overall Sales Experience

Overall Sales Experience - Kelly has answered all our questions and anticipated others. We have been very impressed thus far!

Areas Of Satisfaction/ Recognize Excellence

Areas Of Satisfaction/ Recognize Excellence - Everyone I worked with Kelly, Casey, Emily, and Jamie were amazing! They made this process very easy for me. We had a lot of fun with a process that could have easily overwhelmed me if not for their vast knowledge.

Areas Of Satisfaction/ Recognize Excellence

Areas Of Satisfaction/ Recognize Excellence - Every person was truly helpful to getting us a great product. Specifically: Kelly always had a cheerful smile, upbeat attitude and researched questions we had about the build. Casey had great suggestions for design. Emily has such a great sense of our style and gave me pros and cons of choices. Jamie is really fun and organized with suggestions that add a spark (the color of our front door!) I can't remember the guy's name that is helping us with our live edge wood shelves: He really knows his craft and had excitement about making the shelves, and took time to chat with us when we ran into him a few times on the site. I really cannot say enough about this team. We feel ridiculously fortunate that we connected with them!

It has been a nightmare working with Curate. In the beginning it was great! We were in another state and they were very helpful in the planning process. They were always on time, and considerate of our time. Our move in date was April, and we finally moved in about 3 days before Thanksgiving. Not ideal, but it was during Covid, and we tried to allow for that. There was absolutely NO quality control! Who was suppose to be making sure everything was done correctly? And then when they turned it over to us, we had no choice but to sign. We had to be out of the house we were in. They said they had it professionally cleaned. I’d certainly fire that company. Debris on top of cabinets, fingerprints on just about every cabinet door. Floor adhesive was so sloppy I couldn’t believe my eyes. We are an older couple and not as agile as we once were, so cleaning this mess was not fun! The price we paid, one would expect a certain level of quality. They did try and clean up some of the adhesive on the floor, but when they tried a couple times I decided it wasn’t worth my time to have them return again. I got down on my arthritic knees, cracked open the mineral spirits, and cleaned it myself. Of course the cleaning is a minor issue, sorta. Overall, with a clear conscience, I cannot recommend Curate. I’m sure they will have plenty to say about this review, and give a lot of excuses, but we lived through it, and it wasn’t a walk in the park.

Areas Of Satisfaction/ Recognize Excellence

Areas Of Satisfaction/ Recognize Excellence - There were many people we could recognize from Curate who contributed to the planning and construction of our home. But since this seems to be a Warranty satisfaction survey, we would just like to recognize Dylan, who takes his job very seriously, and did a terrific job for us!

Likely To Recommend

Likely To Recommend - From start to finish Curate was very professional and worked diligently to give us exactly what we wanted. From the design process to the finished project, Curate was very easy to work with. Our house turned out beautifully

It's too soon to make a final decision but so far we would not recommend. It is hard to trust the information provided and we're a bit worried for how this will turn out.

Areas Of Satisfaction/ Recognize Excellence

Areas Of Satisfaction/ Recognize Excellence - We thoroughly enjoyed designing our home with Jamie, Casey, and Emily. We were impressed by their abilities to listen to our needs and translate it into our design. Jamie is responsive and she delivers. Her service skills are unmatched. Casey’s architectural abilities know no bounds. She can find a solution to almost anything. And Emily knows design. She was able to grasp our style within minutes and now she’s finishing our sentences. Couldn’t ask for a better team!

Areas Of Satisfaction/ Recognize Excellence

Areas Of Satisfaction/ Recognize Excellence - From the initial sale, through design, estimating, construction, accounting and warranty the Curate Team has been incredibly professional and proficient. We couldn't be more satisfied with this build and the home they delivered for our family!

Poor craftsmanship and project management