Outstanding products and service with knoweldgable and experienced at all levels. They did what they said and did it well,
I have already referred a co-worker to Brightwing. Everyone on their crew was professional and courteous. They finished on schedule and checked with me continuously about any decisions that had to be made.
I wish I could have scored them 5's.
This is the second project I've done with Brightwing, and both times the whole crew was professional, communicative and hard-working. In my experience, it's rare when such a large project finishes on-time and meets expectations, but that's exactly what Brightwing did for me.
Fran and the crew at Brightwing were great. Fran was professional and courteous and gave me multiple options to choose from to complete my project. When we ran into unforeseen, preexisting issues with the structure, he stuck with it, found fair and equitable solutions to the problems and completed the job as quickly as possible. They really went above and beyond. The place looks great now and I would highly recommend Brightwing for your siding project. A++
In a time and area where most builders are using techniques that have been outdated for 30 years, Brightwing came in fully up to date on the modern techniques and materials. They accommodated my requests for materials and assemblies that differed from what they usually install, and were more than willing to work with my schedule and the steps I wished to undertake myself. Where other contractors will tell you that something you are concerned about is normal, Brightwing and especially Hector and his crew had no qualms fixing issues--even when it meant undoing work--to my satisfaction.
Cole Cooper was our Salesman/Project Manager. He was excellent when explaining our project and was very honest in what we needed and always kept us informed on a daily basis on what was next. His crew was also excellent and now we have a beautiful home that we have always wanted. Thank you Cole & “Brightwing”.
They were of the up most professional. They did what they said they were going to do. It was done on time and well within budget. We had additional construction projects that we were doing on our own. They worked with us so that we could get the other projects done. They were there for us every step of the way. I would strongly recommend them!
More than satisfied. Everything was done right and timely.
They were really professional and communicated well with me. I was very pleased with the job.
Fantastic work and great communication. We loved working with BrightWing and have no problems recommending them to others in the Austin area.
We are so happy we chose Brightwing Exteriors. Our new siding looks wonderful, and we had great customer service. Fran was very responsive to all our questions. That is one reason we chose to go with Brightwing. We got quotes from other companies, but Fran took the time to answer all our questions so thoroughly that when it came time to pick a company, the choice was clear. Hector and his crew were wonderful craftsman. They took such care on our project. They were efficient and left our yard clean every day. Fran checked in every few days, but Hector was so conscientious that we really never had anything to mention to Fran. Our project was completed in a very timely manner and we couldn't be happier.
Brightwing Cusotm Crafter Exterior was extremely professional and reliable. They did an excellent job.
They did a great job and was very professional.
Areas Of Satisfaction - I'm most satisfied with the workmanship and everything looked really good.
Recognized Excellence - I would like to recognize Cole for his exceptional service. Cole did a great job at letting me know everything.
I cannot say enough wonderful things about our whole process with Brightwing - from the initial bid and through the complete process. I am so incredibly happy with how the project turned out. It was completed within the time frame they gave - even with us deciding to convert the garage to a bedroom!! Their communication skills between Fran and the workers was spot on. I would highly recommend them and have to my friends and customers.
Brightwing did a wonderful job on my home. Fran is professional,knowledgeable and easy to work with and his crew is skilled and cleans up well after job is finished. My home looks beautiful and my neighbor is now going to have Brightwing remodel their exterior.
Areas Of Satisfaction - Workers for Fran were very courteous and kept us informed of work progress throughout the job.
I am thoroughly satisfied with every aspect of working with Brightwing Exteriors. I approached this project with trepidation given my lack of experience in and knowledge of home repair, but this project was successful in every way. I heartily recommend Brightwing Exteriors for your home repairs and enhancements.
From the start of the process to the finish, the project management was what I was looking for! They were very open to any change orders of the process!
I had a great experience working with Fran and Brightwing Custom Crafted Exteriors -- replacing all the siding on my home and adding new gutters. They were very professional and efficient. I would definitely recommend them to friends and neighbors!!
Areas Of Satisfaction - Fran did a fantastic job of walking me through the process, materials, timeline, etc. There were no surprises. The crew not only did a great job but they were also friendly and kept my property looking clean and tidy. For such a big expenditure, it was not as painful as I thought it might be. I feel a whole lot better about my house and keeping water out!
Areas For Improvement - I did not have high expectations of ANY construction company when I began my search, and expected to have a stressful and disappointing experience with my project. But my first encounter with Fran changed my mind about how it could go. And then he delivered exactly what he promised. I was really impressed with his integrity, professionalism, and expertise.
Areas Of Satisfaction - See above. From the outset of our relationship, I believed I could trust Fran and his crew to deliver what they promised. And that proved to be true. What I could not have predicted at that point, because I didn't think to ask him, was how organized and neat they would keep the worksite and I really loved that. And the results were beautiful.
The job was done professionally and quickly. They kept me informed of issues and progress on a daily basis as well as checked in with me for any questions/concerns each day before they started work. Despite rain delays, as well as some surprises (wood rot in part of my framing, roofing repairs needed) the project was finished in a timely manner, in fact sooner than I had anticipated. Excellent job. I've already recommended them to neighbors.
Fran and his crew were easy to deal with and always professional. The work they did was extensive, and included all new Hardie siding, soffits, and porch ceilings; and brick painting. It was all done with close attention to detail, and at a fair price. Would definitely recommend.
We could not have done better.
The project went according to plan, daily communication with crew was excellent, budget was strictly adhered to, daily site cleanup was ideal. I would definitely recommend Brightwing!
I already did that.
I was referred to Brightwing by a friend and was extremely satisfied by the quality of work and friendliness of the staff. I love my new siding and windows!
Everyone was very professional and knowledgeable. They were very accommodating to answer any questions we had. Our house looks great and was well worth having it done. Infact, it looks so good, our neighbor is having their house done.
Brightwing did an excellent job in installing hardy board on my home. Fran Carter is easy to work with, a knowledgeable professional with excellent time management skills and good people skills. I get compliments from neighbors and friends daily about how great my house looks. I will use Brightwing again for additional hardy board installation on the back of my house and will recommend the company.
They honored all commitments and they had a great crew!
Areas Of Satisfaction - I was most satisfied with their staff. They were fantastic to work with! They set expectations and delivered. The crew leader, Hector, contacted me about any issues that arose. They were a great crew to work with!
I enjoyed working with them very much and it turned out above and beyond what we expected. We are very happy.
They did a really, really good job and I would definitely recommend them to others.
We interviewed three companies to replace our siding. Brightwing was the first and they left a great impression that was going to be hard to top.Fran, and Hector and his crew were exceptional. They came recommended by a trusted friend. The "pre-sales" from Fran was very informative and comprehensive. the whole time, Fran made every effort to inform me of the entire process and was great at answering questions.Once the work begun, Hector and his crew were just a joy to work with, to the point that it was a little sad when they came out the final time for touch ups, of which there were only a small handful, as they just did an excellent, detailed job throughout the entire process.One thing that occurred to me when both Fran and Hector came out to do the final walk-through and touch-ups, is that they were proud of their work. It didn't just feel like the end of another job. I don't think you get that much any more.
Can't say enough about Fran, Hector and Brightwing Exteriors, they did an outstanding job, paid attention to all the finer details that most people just don't anymore, really makes a difference in the quality of the work and the finished project. They cleaned up everyday, you wouldn't have even known they were there except for the work done on the house each day when you got home, everyone was friendly, courteous, communicated with me to make sure I was happy with how the job was going or if any questions came up. Hire these guys!! You will be really happy that you did they are great! Can't say enough about them!
I really like the company, and I really feel they did a great job. They were very professional, I enjoyed working with the staff, and I would use them again.
All around the service received from Brightwing was exemplary.
This is a great company to do business with. I am extremely satisfied with all phases of this project. It was done on time, on budget, and to my complete satisfaction. In my opinion they go above and beyond what one might expect from a major project like mine. I am so glad I decided to go with them.
I was very satisfied with the quality of the work and over time I have noticed many little details that I hadn't noticed immediately but were very gratifying to notice well after the job was completed.
Very happy with the work performed. It looks great. My house looks new. It just took longer than they originally told me.
I would highly recommend Brightwing Custom Crafted Exteriors. Fran and his team were a pleasure to work with plus they were competitively priced, completed the job on time and to our satisfaction.
Fran and his crews were very easy to work with. Each one was very professional, courteous and nice folks. I would HIGHLY recommend Brightwing. In fact I already have.
Employees & Subcontractors - Truely nice guys. A pleasure to work with.
It was great working with the Brightwing people, and I am very happy with the results of the project!
Areas Of Satisfaction - Communication and Dependability. Workmanship and quality of work was excellent. Adapted well to our requested changes that were out of the original scope of project. Workers were very efficient and completed the job in a timely manner. Always picked up and left the area clean at the end of the day.
From Fran, to Manuel, to Lee - no matter who you deal with, they are professional and courteous! Brightwing Custom Crafted Exteriors was the right company for our siding and window job. There were a couple minor bumps (an electrical wire cut, broken glass from a patio door removal, and a cut screen) but each item was dealt with and corrected immediately. We will recommend Brightwing to all our friends and family!
Our house went from the worst on the block to the best. Brightwing handled the overall project professionally, communicated with us throughout the process, and charged a fair price. We really appreciated their attention to detail and focus on quality over small savings in time or cost. We couldn't be happier with the end result.
We are very pleased with the outcome, and they worked very quickly. We also appreciated Fran's attention to detail and design sense. The guys fixed the items on the punch list in a professional manner. While we only had the addition resided, now I am considering putting new siding on the main house as well. I have already recommended Brightwing to several people who are looking to refresh the exteriors of their houses.
Very satisfied with overall job and we are so happy with the results.
Areas Of Satisfaction - Two areas. First, there was never a "sales pitch." The approach was simply, "This is what we have to offer for your project." It was honest, confident, and straightforward. We greatly appreciated that. Second, value and quality of workmanship. We are not just "happy" with the project, we are extremely proud of it!
Fran and crew did a fantastic job with our windows and exterior siding. Their attention to detail really shows in the finished product.
One of the most professional contracting service I ever used. I would highly recommend them.