Very satisfied with the new roof, especially the improvements in ventilation. All of the materials used were explained thoroughly, which made the price seem fair and gave me confidence that this job will last for years.
This company sucks-unprofessional, sloppy, unreliable and no integrity. I do not have the time or energy to explain each incompetent and chaotic detail, it was a horrible experience beginning to end- beyond the initial consultation. Will never use again. I do not believe this company is trustworthy and they do not operate with any set of clearly defined reliable processes. HOMEOWNERS BEWARE. The bulk of the unacceptable behavior was administrative, but they also left nails and debris on my driveway and in front of my home- my son ended up with a flat tire on the way to work. This was the worst experience I have ever had with a contracting company. I do not want to hear from this company ever again.
The entire Brothers experience was seamlessly great! Especially appreciated those in the Savage, MD showroom who patiently guided me through my selection process.
The workers who came to my home were experienced professionals. In addition, an assigned customer care person called every week to assess the work progress and to ensure my satisfaction
The salesman was friendly and very thorough in his assessment of my gutter problem. His recommendations for wider gutters proved to be the key to the success of the project. This was proven within two days after completion when the rain returned. The new gutters easily handled the heavy downpours and I was able to retire my pump without fear of flooding my basement. The job was reasonably priced and I am a "happy camper". thank you.
I have hired them before for roofing as well. They are very professional and bend over backwards to please and give good service.
They didn't do the siding on the entire side and it doesn't match the old siding.
I rate this question with enthusiasm.
They have great customer service, friendly staff, and do great work.
In the beginning the representative from Brothers Service were a miss understanding about the work that I wanted done to my home . We corrected the miss understanding between the representative and myself and the work were done satisfactory..
I was satisfied.
Impressed from start to finish. Great work, great value. Very pleased with the Brothers Services team.
Every aspect of this job was excellent from the initial estimate to the replacement of the cedar shingles. I especially appreciated having a point of contact who I could call with questions or comments. I would recommend Brothers Services to anyone who requires the services that this company provides.
Brothers always does a complete job. They effectively convey the scope of work, do the work and do it to a high level of quality, including clean-up. This always happens, and this is atypical when dealing with other contractors who frequently fall short in some or another of these areas. Brothers may not always be the least expensive option, but they always represent a value proposition, because completion means more to them than just doing the main portion of work.
Prices are comparable to other roofers with far better service
They showed up on time - told me what was needed- quoted the price and did the installation as promised - very professional
We had a wonderful experience with Brothers Services. Would strongly recommend to anyone interested in having work done to their home.
Brothers Services Company is fast, efficient, and knowledgeable.
Brothers Services Company was awesome.
Brothers Services Co. is very thorough. They explained things very clearly. You can always get back in touch with them if you need to.
Working with Brothers Services Company was very easy. They were thorough and listened to what we wanted, and we are very happy with the final result.
Brothers Services Company did a phenomenal job. I appreciate the care and thoroughness they took with the project. The salesman, Tom Gebbi, was great and efficient. The communication was very timely, and the work was done very well.
No surprises. On time, efficient, and customer friendly.
Everyone I worked with was pleasant and helpful!
We contacted Brothers Services to redo our master bathroom shower stall, replace the granite countertop for the double sink in the master bathroom and install a sliding glass shower door on the bathtub in the Jack 'n Jill bathroom. The design team worked with us to pick out a tile scheme that looks great in the shower stall, helped us to pick the granite color that works perfectly in the bathroom and to choose which shower doors worked best for both bathrooms. The workers who came to the house to handle various aspects of the job were professional, courteous and very competent in their work. In the end we were very happy with how everything turned out and would definitely recommend Brothers Services to anyone for their home improvement projects.
I have not yet discovered the ideal door that I genuinely like. I had a switch pulled on me the last time I had a door installed. They installed another door after informing me that the door I had purchased could not be installed. This time, I chose what I believed to be a better door, but time will tell. Even so, it was not the exact door I was looking for.
Good workmanship.
I was very pleased with the work they did. They did it efficiently.
I had other estimates, and they came in far above the others.
Electrical team was great to work with and efficient.
The team in the office, the showroom and my construction team were extremely responsive and helpful.
We have used Brothers Services twice at our home, once for a remodel , and this time, to replae some of our windows. We highly recommend Brothers! Five stars every time. The crew who did the window replacement were hard working, arriving early and staying late until the job was finished. They were respectful to us and to our property. We couldn't have asked for better Even though this was a "small" project, they paid attention to detail, especially with trim around the windows. We will call upon Brothers again in the future!
Very professional and organized company with great advice and communication!
Very professional. Staff very friendly. Cleaned up and removed all trash when jobs completed
It was a little pricer than other contractors, but they were very timely, professional and experienced.
This is the fourth project I have done with them, and the quality of service is declining.
Everybody was polite. They were very knowledgeable and very clean in the work they did. I cannot complain at all.
We have used them twice. They are very professional, on time, and clean up their messes. Everyone we've worked with has been wonderful.
They always responded to any questions. They came on time. They correct issues immediately.
Maybe, maybe not. Depends on the work that is being done.
They were done in one day!
We had a fantastic experience with Brothers Services, start to finish. They were incredibly responsive any time I had a question or needed to reach someone and the work performed was perfect. I would recommend Brothers Services to friends and family.
Their service was excellent and timely. I was extremely pleased.
They were on time, very professional and very responsive to questions and follow-up.
The electricians who fixed my electrical outlet did a good job. They were professionals!
The installer was very polite, friendly, and did a very good job!
We are very pleased with the cabinets, flooring, and fixtures that Brothers helped us select and with the layout they designed. The people who worked on our job were friendly and capable. They kept us informed at all stages about what was going on and what was planned for each day. They worked quickly and efficiently and answered all the questions we asked and addressed every item we were concerned about. Everyone's work showed great attention to detail. Brothers Services provided us with good value.
Extremely helpful in all aspects of the project from beginning to end!!
Met their commitments and were a pleasure to deal with. Would work with them again we need any home repair or improvement.
Brothers Services always does outstanding work--I can always count on that, and it leads me to have most projects done by Brothers.
When there was a difficulty with the installation, They took care of it quickly.