The Buffalo Restoration team was quick to respond when we needed them. They expertly assessed the potential water damage to our building from a burst main and immediately brought in techs and equipment to completely dry out flooded areas.
Water damage from pipe leak. Quick response to remediate damage.
Reconstruction process was done well. Good communication (Insurance was the biggest delay & problem).
The people from Buffalo Restoration are wonderful. Some of their subcontractors didn't do the work that they were supposed to do.
Thank you to Buffalo for their work cleaning up our water leak. it was a pleasure to work with everyone, and we were very pleased with the final results! Communication was professional, organized, prompt, patient with lots of questions and courteous. I will definitely call them again if we have a leak or other situation that requires professional cleanup.
It is best to be involved in the decision making and maintain communication with the technicians and a manager if necessary. Always keep track of who comes to your location when and what was done.
Seems I was always calling to find out what happens next. They were a little pushy when it came to wanting a storage pod placed at the property, but I finally got through to them that I didn’t want a pod here until the flooring was in town & I had a date for it to be installed.
I was charged at least 50 percent more than I was quoted with no communication about the additional charge. This is completely unacceptable.
They are very quick to act and very clear on instructions.
buffalo restoration stepped into someone else's project, and saved me from tons of aggravation. thanks for helping us through a difficult experience
After mitigation was done we found additional moisture and mold and am dealing with additional demo and damage because it wasn’t taken care of correctly the first time.
They were slow to respond to estimates, follow up information, disorganized and late with different contractors that they use, dragged on the insurance communication proceess, did not finish certain parts of the job, hard to work with.
Lacking communication.
I would recommended buffalo restorstion to others. They were through, provided me with a fair estimate, and completed the job responsibly.
My experience has not been one that I would want my friends to have. Therefore, unless there is some kind of change, I cannot recommend Buffalo Restoration to people I know.
Would recommend
This is our second experience with Buffalo Restoration. From the moment I first called we were treated with professionalism and efficiency. Everyone who came to the house was knowledgeable regarding the work that needed to be done. We were very satisfied with the final results.
A lot of overcharging for items that didn’t need to be done. For example when repairing walls, towel bars were removed when not in the way or in the wall being repaired just to keep the charge in the bill.
Buffalo Restoration was the first to respond to our emergency situation when our dishwasher broke and flooded the kitchen. From the first contact with them to the restoration process to billing, everyone we worked with was friendly, caring, kind and knowledgeable. The restoration team was committed to saving our old wooden floor boards so we didn't have to replace them or tear up the entire kitchen floor. And they did! So grateful for their dedication and great work ethic.
Buffalo Restoration performed all the requuirement of this project in a timely manner, as per requirements, and I would recommend them.
Amazing employees that worked so hard and did more than they needed to.
Out of this world expensive. Beyond "Bozeman" expensive.
I will not be recommending Buffalo restoration to anyone in the valley.
I appreciate buffalo restoration
I would recommend Buffalo Restoration to anybody seeking a fast & friendly team of professionals to get the job done correctly!
They are very responsible and have good-quality subcontractors.