They went out of their way to make it happen. We had some design changes at the last minute and design changes during the install and they took care of everything without a problem.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the entire experience from beginning to end. Throughout the process things changed a good bit until we were able to figure out what we were looking for and they stayed with it. The measurements were a fraction off and they had the pieces re-manufactured while the guy was installing onsite. I can't really say anything bad about them at all. They had those pieces delivered during the installation so there was no downtime at all. They did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson and the installer for their exceptional service. The installer was excellent. He vacuumed up everything and wiped everything down after he was done. They both did a great job.

Additional Comments

Additional Comments - I have a closet again!

Areas For Improvement

Areas For Improvement - They did not fall short at all.

Areas Of Satisfaction

Areas Of Satisfaction - It's a good quality product.

The help and suggestions provided by the California Closets staff have been greatly appreciated. They have provided various different entertainment centers, book & display cabinets as well as wall & sound & coverings. All of these items have been perfectly installed.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - The quality and professionalism of the work that has been done for me.

Recognized Excellence

Recognized Excellence - Mr. Bob Trotter

Additional Comments

Additional Comments - I would and have recommended the services of California Closets to friends.

Working with Kristin was a pleasure. She was professional, helpful, friendly and fun to work with. I would highly recommend her.

Recognized Excellence

Recognized Excellence - Yes; Kristin was great to work with.

Areas For Improvement

Areas For Improvement - None. California Closets consistently met and exceeded our expectations over the course of multiple engagements.

Areas Of Satisfaction

Areas Of Satisfaction - There were no areas where we were not extremely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - They were very helpful in working up a design. They were very sensitive to specifics. I was not expecting that degree of detail.

Recognized Excellence

Recognized Excellence - The president, Bob White, was very good. Everybody involved was very good.

Additional Comments

Additional Comments - They did a great job. I was very happy with it and I am planning on using them again in the garage.

I am very pleased with the salesperson. She was fantastic. I'm also really pleased with the work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the personality of the people at California Closets. They were great all the way through. They were really good genuine people. I could have them in my house doing all of this and felt fine with them. I like the company for that reason.

Recognized Excellence

Recognized Excellence - I would like to recognize Sherry, the salesperson, for her exceptional service. She was so good to work with. She is very good at her job.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of materials and the finished project.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - Everything!

Current Referrals

Current Referrals - Already given to friends...

Recognized Excellence

Recognized Excellence - Paula and Bob

Additional Comments

Additional Comments - Would use them again in a heartbeat!