I am very disappointed in my experience with Callen. As long as my existing issues remain unresolved, I will continue to actively tell people to avoid Callen.

I am left with little reason to believe that my windows were correctly installed. My new, top of the line fiberglass windows are draftier and allow more sound than the 33 year old, half broken vinyl windows they replaced.

My best guess is that the installation ran behind, and then the installation team rushed the job. Some issues Callen did resolve after I complained - such as screens that didn’t fit, forgetting to remove large blocks of insulating foam hanging off from the windows, and installing windows in the incorrect spot. In addition, Callen had a number of issues they didn’t resolve, including, but not limited to: Callen left damage to the outside and inside of the house where they removed windows and doors, left significant amounts of sharp cut metal, nails, and wood cuttings behind, and forgetting to clip in window screens.

When issues such as these were raised (and a request to have someone from another team review the first team’ work), they made me instead gather a list of issues for them to resolve. However, Callen’s project manager then failed to actually share that list (despite multiple requests to do so) with their teams on the ground to actually resolve said issues.

Overall, I am not confident in my installation, and cannot recommend Callen at this time.

Some additional notes:
-When a team member was badly hurt (cut hand), Callen advised him to not receive medical attention; which is very concerning.
-The windows themselves look appealing, and the stainers did and exceptional job.

Easy company to work with.

Christoper did a wonderful job. He kept me informed through everything, and the guys who did the work were phenomenal.

I stood in the street and admired our new windows along with our neighbors who have contacted them to do theirs.

We hired Callen two times. We have recommended Callen to other people. They did a great job.

Yes, we would not hesitate to recommend Callen.

The windows and the work are great. Expensive, however, we feel we get what we pay for. We have been working with Callen for many years. We still have a few windows to replace, and we will go back to Callen.

I used Callen Construction for other projects in the past and they have always delivered a top quality product. All of the interactions I have had with Callen employees have always been very professional. I highly recommend Callen for your next project and I will not hesitate to use them for future projects.

They were very professional, and every step of the process was smooth and without any issues.

The guys were hard workers and knew what they were doing.

They were prompt and professional, extremely tidy, and diligent in their installation work.

The window products available at Callen are superior, and my only concern is the lack of oversight by any one as the project progressed. I think the one bad piece of wood used on my window could have been replaced before the varnish and paint was applied.

Quality work by a team of hard working people

I would recommend Callen to my friends.

Callen provided good value for the price, and they fixed any issues that we had.

From our first meeting to our follow-up meeting after everything was finished, staff were professional, answered questions and were great to work with.

I would definitely recommend Callen to do your remodeling project. You won't need to worry about quality or your project being done to your satisfaction.

They are a good quality company.

I don't routinely recommend any company, no matter how good they are. I think people need to make their own decisions. Furthermore, I could tell them the good things about this company, but I wouldn't tell people this is who they should go with. I have a historic home, and they worked well with me on that.

We were extremely happy right from the start. From the salesman to the installers, we were very satisfied and would definitely recommend them to others. In fact, we already have!

We will continue to do so. We tell people that they will not be disappointed when they choose CALLEN.

Everyone who sees my kitchen and bathroom remodels is extremely impressed, and complimentary.

We were just very happy with the customer service and attention to detail. With the overall outcome, the design was great. All the different contractors were great and responsive to any questions or concerns we had. We were just happy with them overall.

They were through, detail oriented and communicated thoroughly.

We had a great experience with Callen and would certainly recommend them to others.