Lead Source

Lead Source - Internet search

Areas For Improvement

Areas For Improvement - completely satisfied

Areas Of Satisfaction

Areas Of Satisfaction - communication, work ethic, personal touch

Recognized Excellence

Recognized Excellence - Dino and David. Jorge and his team

Bret was awesome during the entire sales process. It took almost a year from when I first reached out to Bret to when I was ready for siding and completed. He was very patient and understanding of the high expectations my wife and I had for the job and made sure he selected the right crew to do the job right. Jorge and his crew completed the job to my expectations and even paused during major stopping points to confirm what they were doing was what I wanted before they went on to the next. They were very careful with my 1904 home and had to work around many out-of-square walls and windows and made it look pleasing to the eye. although C&W was not the most economical option, they were the only contractor I trusted with my 1904 Home and Color Plus Hardie Siding. Their easy financing options made the decision even easier.

Areas Of Satisfaction

Areas Of Satisfaction - working around my uneven foundation and out-of-square windows and walls.

Recognized Excellence

Recognized Excellence - Brett was fantastic during the whole sales process. easy to work with and very understanding. not pushy! Dino came out and walked the property with me for over and hour talking about my options and making me feel much better on how the process will go and hard areas i questioned how it would be done. Jorge updated me every day during the siding installation and discussed how i wanted specific parts of the project completed.

Additional Comments

Additional Comments - very pleased with the job!

Very thorough and professional. They do what they say they will do! We are extremely happy that we chose C & W Roofing, Siding, and Windows to install our Hardie plank siding!

Concern For Needs

Concern For Needs - Kyle White was very helpful in laying out options for our project. He went out of his way to provide sample material that gave us a better understanding of how the siding would look against our brick foundation.

Follow Up

Follow Up - Kyle was very attentive to our needs and followed up with us almost daily to make sure that we understood the process.

Communication

Communication - Kyle is a great communicator. He answered texts, emails, and calls in a timely manner.

Project Manager Professionalism

Project Manager Professionalism - Jesse explained how the project would go and was very helpful in helping us decide colors and patterns.

Professional & Organized

Professional & Organized - Everyone involved in our project displayed outstanding professionalism. They were the most organized team that I have ever observed.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - The crew that installed our siding was very skilled and professional. They used quality materials and construction techniques and used a very systematic approach to the project.

Value

Value - This project added great value to our home and our neighborhood. The price was competitive and reasonable and it was money well spent.

Lead Source

Lead Source - Google search

Areas Of Satisfaction

Areas Of Satisfaction - Every area exceeded our expectations! Kyle White is a sales person that puts customer satisfaction at the top of his goals, Danielle in the office was very helpful with the financial aspects of the project, and Jesse and his installation crew treated our home as if it were their home. Even the subcontractors that supplied the portable toilet and delivered the supplies were very respectful of our property.

Recognized Excellence

Recognized Excellence - Kyle White, Danielle Gomez, and Jesse and his installation crew.

C&W Roofing and Siding just completed a lot of upgrades to my house. I had a new roof, siding replaced with Hardie Color Plus and new gutters installed. The workmanship was outstanding and very professional. The job was cleaned up daily and kept very neat. I am very happy with the results for all the work done. Strongly recommend this company.

C&W did a professional job from start to finish. We had them fully replace all the siding on our house. The team is extremely knowledgeable and skilled in performing the job. We are pleased with the work performed as well as the guidance they gave throughout the project. Working with the team was a pleasure.

They all did an amazing job and went above and beyond to satisfy us. Their prices were very fair and did extras with no added charge . Dino was right there to make sure everything was done right and to fix anything we weren't satisfied with they even reinstalled out gutters after the siding job was done. And they gave us a military discount to boot!

Recognized Excellence

Recognized Excellence - Dino and his men did an awesome job they went above and beyond for us. Bret was very good to us he made sure we got our money's worth and his pricing was extremely fair.

Areas Of Satisfaction

Areas Of Satisfaction - They did some extra things that weren't in the quote , and were right there if there was anything we weren't satisfied with to make it right.

Additional Comments

Additional Comments - They did exceptional work for a very fair price! We would highly recommend them.

Lead Source

Lead Source - Online search.

Areas Of Satisfaction

Areas Of Satisfaction - C&W kept its promises from the initial contact to the project completion.

Current Referrals

Current Referrals - Not currently, but when learning of people looking for services offered by C&W, will certainly pass recommendations. It seems though that C&W is currently working on a project in our neighborhood which may or may not be linked to observing our project.

Recognized Excellence

Recognized Excellence - Although all contacted persons deserve credit, the working crew was efficient and seemed to know the business at hand very well. The crew was also polite and kept their work area clean.

Excellent workmanship, professional, timely, and trustworthy. Highly recommend. Adds great value to my house. 

Workmen and Supervisor were attentive to detail. Crew showed up on time and worked steadily through out the day. Area around the home was kept relatively neat and all was cleaned up when the project was completed. Punch list of minor items was completed quickly and professionally.

They went above and beyond. They did fantastic work!

Areas Of Satisfaction

Areas Of Satisfaction - Timelines were clearly communicated and the project was completed much faster than originally planned!

C&W Roofing, Siding & Window Co. was very professional and did great work. The job they did on my home was fantastic. What a great bunch of people. I'm so happy I let them take care of my homes needs. They were a great choice.

Lead Source

Lead Source - Internet

Areas For Improvement

Areas For Improvement - They excelled in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism and always keeping me up to date on the next step.

Recognized Excellence

Recognized Excellence - Rodrigo and his crew, Chad, and Deano. They all did their part and were all great at what they do. Thanks so much to them all.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the salesman.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson, Brett.

C & W did a great job! We absolutely love our James Hardie siding! I will recommend C&W to everyone!

Areas Of Satisfaction

Areas Of Satisfaction - They replaced/repaired rotten areas and sent us photos of the work along the way! So awesome! They finished the project so quickly and it was a very big job!

We could not be more pleased. We interviewed quite a few companies and were very pleased with C&W Roofing, Siding & Window Co. We are glad we chose them.

Follow Up

Follow Up - We couldn't have been more pleased.

Lead Source

Lead Source - We learned about C&W Roofing, Siding & Window Co. through a Google search.

Areas Of Satisfaction

Areas Of Satisfaction - We were most satisfied with the friendliness of the staff. They did not make us uncomfortable being on a work site, and the end product was spectacular.

Recognized Excellence

Recognized Excellence - We would like to recognize Jorge, Dino, and Brett for their exceptional service. We liked Dino. He was fantastic. We would like to recognize the foreman, Jorge. He was phenomenal. We want to give credit where credit is due, as he was great! Dino was very attentive. Anytime we had a question, he came right out. The main guy, Brett, was really nice, and we really liked him.

Additional Comments

Additional Comments - We are so glad we did it.

I couldn't be more pleased with their work.

Lead Source

Lead Source - My neighbor used their services.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations. It all went well.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the personal attention. Chad went out of his way to make sure I was satisfied and my needs were met.

Current Referrals

Current Referrals - I have given their name to everybody.

Additional Comments

Additional Comments - I highly recommend their professional services and resources.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone for their exceptional service. Everyone did really well.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations. All aspects of the job were good.

Excellent service!

Respectful

Respectful - Work crew was friendly and courteous

Communication

Communication - Office staff and customer representative contact provided excellent communication throughout the project!

Recognized Excellence

Recognized Excellence - Bret White and Danielle Gomez were especially excellent to work with

Areas Of Satisfaction

Areas Of Satisfaction - My wife and I were completely satisfied with their work and would not hesitate to use them again.

Recognized Excellence

Recognized Excellence - Chad, Jorge and his parents, and Brian

C&W did a GREAT job. The first batch of siding had marks on the boards, the on site project manager stopped the install and advised me. The next day a new batch of siding arrived and the install went smooth. It looks great. They did a excellent job of cleaning up after the job was complete. Totally satisfied..

Lead Source

Lead Source - From the Hardy Board website under approved installers

Lead Source

Lead Source - Referral from friend

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Jorge and installation crew were great

Recognized Excellence

Recognized Excellence - Jorge

Work was very satisfactory.

Lead Source

Lead Source - I heard about C&W Roofing, Siding & Window Co. after doing extensive research for a siding company.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the complete project, from beginning to end. The workers were courteous, and professional. They completed the job in a very timely manner. The materials used were ideal, and the painting and gutter systems they installed, were basically the best I've ever seen.

Lead Source

Lead Source - Better Business Bureau

Areas For Improvement

Areas For Improvement - Highly professional. Will hire them first when needed

Areas Of Satisfaction

Areas Of Satisfaction - The supervisor kept me informed of all that was done for the entire two days explaining the products used and how they worked to accomplish the goal. They treated me with great respect and dignity

Current Referrals

Current Referrals - Neighbors are always looking for competent people to provide your services

Recognized Excellence

Recognized Excellence - I don’t know his name but I am sure he was the supervisor. He took great pride in his work was highly knowledgeable and kind.

Additional Comments

Additional Comments - A plus

Areas Of Satisfaction

Areas Of Satisfaction - The gutter crew was absolutely fantastic. They showed up early, worked very quickly and efficiently, and recommended changes to the previous configuration that solved some drainage issues we had. They were very professional, knowledgeable and quick.

We were very pleased with the work of Kyle White and his crews. He was very thorough, responsive, and reliable in helping us review options and choose the approach that worked best for us. They were accommodating and effective scheduling the work to meet our needs.

Current Referrals

Current Referrals - Yes & have already recommended them.

Recognized Excellence

Recognized Excellence - Kyle White

We interviewed several contractors for a major residing project for our home and ended up selecting C&W Roofing, Siding & Window. This proved out to be a very good decision. The entire team was great to work with and they were very conscience of what we wanted and worked to make sure we got just what we were looking for. We would highly recommend C&W !!!!

Areas Of Satisfaction

Areas Of Satisfaction - The project manager and workers were always timely to the job site, their work ethic is very commendable and we are extremely pleased with the finished product.

I was very impressed with how efficiently and quickly they did the job. They were very thorough and also really friendly. I felt like from start to finish they were great. When they came out and took measurements they explained everything they were doing with the process. There were a couple of issues like rot in the windows and they made sure to work as hard as they could to fix that. They did everything perfectly and I was very impressed.

Recognized Excellence

Recognized Excellence - I would recognize the foreman, Dino. He was phenomenal., thorough, very efficient, and worked very hard to make sure everything was finished on time. They even finished a little early which was great.

Areas For Improvement

Areas For Improvement - They exceeded any exception I had. They were excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I felt like they were very family-friendly. When we met the first time it felt like they were not trying to just sell us something. They really listened to our needs, made recommendations accordingly, and made sure to give us all the information we needed so we could make the final decision to go with their company.

Additional Comments

Additional Comments - I was very happy with the job they did.

I was very pleased with C&W Roofing, Siding, & Window Co's professionalism, friendliness, and helpfulness. I worked with Brett, Danielle, and Kyle who were very helpful to me. I live alone and I knew I could trust them. They were all so helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize Brett, Danielle, and Kyle. They were all exceptional. They were friendly and efficient.

Areas For Improvement

Areas For Improvement - C&W Roofing, Siding, & Window Co did not fall short of my expectations. I could not have asked for anything any better.

Areas Of Satisfaction

Areas Of Satisfaction - C&W Roofing, Siding, & Window Co was courteous, timely, and there was minimum noise with the project. I was very pleased with the whole situation.

Additional Comments

Additional Comments - I would absolutely use them again and would recommend them to anyone.

We are extremely happy your the work provided by C&W. It was an unexpected project, especially the second part of it, but it was done fast and in a very professional manner. Dino and the crew were extremely helpful explaining every step and showing us every problem that they found. I am very grateful for that, because I am a very curious person and the whole process was a piece of mind knowing that it was done right. And, Kyle, thank you for being in touch with me, through the entire project, quotes and scheduling. I will definitely reach out to you again, if I will need in the future.

Areas Of Satisfaction

Areas Of Satisfaction - They tailored their installation to the project and added several requests such as base plates for electric fixtures and painting of conduit at no extra charge. Butt joints were properly flashed and the trim work was very good.

Recognized Excellence

Recognized Excellence - Jesse, the foreman, was very courteous, accommodating, and knowledgeable regarding Hardieplank installation.

C & W did a great job! I would definitely use them again if I have the opportunity.

Areas Of Satisfaction

Areas Of Satisfaction - The value and quality provided for the value.

Recognized Excellence

Recognized Excellence - Kyle White was awesome!

Very satisfied with the work and product. Good attention to detail

Recognized Excellence

Recognized Excellence - Dino and crew.

Additional Comments

Additional Comments - All work from start to finish was done in a timely and professional manner.

Areas Of Satisfaction

Areas Of Satisfaction - The finished product looks amazing and I love it.

Recognized Excellence

Recognized Excellence - Kyle and Jessie were exceptional.

Brett was a pleasure to work with.

Areas For Improvement

Areas For Improvement - NA

Areas Of Satisfaction

Areas Of Satisfaction - The entire experience was great. Bret was very professional and courteous. The crew was always on time, took very few breaks and finished as scheduled.

Recognized Excellence

Recognized Excellence - Bret was exceptional and went beyond to help us with the process from start to finish.

Brett did an outstanding job in preparing the proposal, explaining, and overseeing the job and the crews that did the work. They worked extremely hard and overall did a great job.

Areas For Improvement

Areas For Improvement - They met fully met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication between Bett and both myself and my wife.

Current Referrals

Current Referrals - I told brett I would still recommend them even though they do not do government work. I work for a government agency and I think they would do a very good job in that area.

Recognized Excellence

Recognized Excellence - Brett would be the primary recognization. I would also recognize Martine. He was the foreman and he did a great job as well.

Additional Comments

Additional Comments - I thought it was extremely unusual for roofers to call you back and communicate so well. I had another roofing experience and it was totally the opposite.

Areas Of Satisfaction

Areas Of Satisfaction - They were quick to get the work done and they did quality work.

Areas Of Satisfaction

Areas Of Satisfaction - The entire job was perfect!

Recognized Excellence

Recognized Excellence - Kyle

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with my experience because they did what they said they were going to do.

Recognized Excellence

Recognized Excellence - I would like to recognize Kyle White for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The areas in which I was most satisfied with my experience with C&W Roofing, Siding & Window Co. was their professionalism and behavior.

Recognized Excellence

Recognized Excellence - I would like to recognize Kyle at C&W Roofing, Siding & Window Co. for his exceptional service.

Areas For Improvement

Areas For Improvement - Nothing at all

Areas Of Satisfaction

Areas Of Satisfaction - They got the job done with very short notice

Recognized Excellence

Recognized Excellence - Kyle was excellent with communicatingHe was awesome to work with

Additional Comments

Additional Comments - I highly recommend C. W. Roofing, siding and windowsHigh quality work done in a very timely manorEveryone was very courteous and informativeI would use them again

Kyle White and his team did an exceptional job on our house. The replaced our siding, gutters & downspouts, added vinyl soffits and aluminum fascia. They were knowledgeable, easy to work with and some of the hardest working people we have ever had! Highly recommend this company and crew!

Recognized Excellence

Recognized Excellence - Kyle White

From start to finish on my siding replacement job, I feel that C&W exceeded all expectations.

Sales Knowledge

Sales Knowledge - Kyle was helpful and answered all of my questions as I chose my siding. He was up front during the quote process.

Installation Crew

Installation Crew - Dino did a great job and his professional opinion on some of the installation was helpful.

Quality Of Materials

Quality Of Materials - Quality is great and it looks fabulous on the house.

Quality Of Workmanship

Quality Of Workmanship - Quality of work is top notch.

Likely To Recommend

Likely To Recommend - I would recommend C&W to anyone needing siding replacement. From start to finish on my siding replacement job, I feel that C&W exceeded all expectations.

Areas For Improvement

Areas For Improvement - None

Kyle, Dino, and Ed were professional, helpful, and a delight to work with. They exceeded our expectations and we would work with them again if needed in the future.

Installation Crew

Installation Crew - Dino and Ed were on time, polite, were kind to our child, and overall a pleasure to work with.

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - Kyle, Dino, and Ed were professional, helpful, and a delight to work with. They exceeded our expectations and would work with them again if needed in the future.

Recognized Excellence

Recognized Excellence - As noted above, Kyle, Dino, and Ed went above and beyond on the job.

It was a good crew and a good experience!

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the workers and the workmanship, was most satisfying!

Recognized Excellence

Recognized Excellence - George was great!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the Hardy Plank material and color, it was fantastic.

Recognized Excellence

Recognized Excellence - I would like to recognize Dino, he was great.

We had an excellent experience. Perfect all around.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - all areas in which they were involved