They were very nice and did a good job. They are less expensive than Window World, the other company in town.
I am very satisfied with them. I used them to install 24 windows and a door. I am very pleased with them. They went above and beyond.
Everything was very professional.
The work was timely and of good quality. I am pleased with all phases of the project.
Great people, great price, great product, installed well!
The wait was worth it. The window is just what we wanted!
Capitol window and doors came out to the house for a quote and very patiently walked me through all my options for two different doors I needed replaced. We ordered, and once the doors came in they were very accommodating to our schedule for installation. Installment went great and they were done before the workday ended. We are very happy with quality of product and service.
Very pleased.
They were effective and a breeze to work with.
In regards to the quality of the work completed on our front door replacement, we would 100% recommend this company. What significantly failed to meet our expectations was the communication and scheduling of our replacement. We paid our down payment as quickly as possible in July to be added to the schedule ASAP, which obviously did not happen. We were told they were booked out a few months, which we understood. Two months later, we had to follow up to see where we were on the schedule then were lied to about our number on the list. We were told it would be January, though that was what they were telling brand new customers who were just now providing their down payment. If we had not stayed on top of calling, I do not believe we ever would have had our door replaced despite paying our downpayment because we somehow fell through the cracks. We received different answers from different people each time we called. The female receptionist was always friendly and communicated about our project as best she could. There was obviously a breakdown in communication among the employees involved in ordering and completing our door replacement. We understand that mistakes can be made, but we did not appreciate the lack of honesty and inconsistencies of what we were told.
The guys that came out were very professional, quick, and didn't leave a mess.
They really did a great job, and I am happy with them.
Yes with qualifications
They were prompt to respond to questions, the price was good, and the installation was efficient.
The whole process was great. Zack Dawson was on time for the initial appointment and discussed our needs and presented products accordingly. The wait for product was as estimated. The installation crew were great, Tim Womack knew his business and his crew replaced the old windows with precision. No touch up paint required and the exterior wrap was spot on. Very positive experience. Value was good.
I have already recommended a co-worker. Bobby Stallings was always on time with each appointment and always returned my calls. Tim and his crew were very particular with all aspects of the install. Very pleased with the whole process !!
I would be pleased to recommend Capitol Window & Door to anyone that needs a quality product at reasonable pricing and effective completion for any window/door project.
We were extremely satisfied with our door replacements. Zack was great to work with and Tim and his crew did a great job on the installations.
We are extremely happy with the service, installation, and product we received. I would go back to them for all future needs!
They did the job, and it was professional. They were nice. They finished on time.
They are very professional. They do a great job. I couldn't expect any better from anyone.
If you are looking for professional, friendly down home people with excellent products and service, Capitol Window and Door is for you!
It took 6 months before the windows arrived.
Capital Windows and Doors replaced 29 windows for us using triple pane sound reduction glass. They did an excellent job and I would highly recommend them!
I would recommend them.
Everyone was polite and professional. My 3 yr old grandson was very curious and the installers were very friendly to him.
Capitol Window and Door has replaced all the windows for us in two houses and we were completely satisfied from start to finish! They explained all of our options and answered any questions I had without the typical sales pressure or gimmicks you get from other companies. I felt the price was fair and the quality of product and installation was excellent.
Capital window and door, did everything they said they would. Even with the pandemic, our product came in exactly when they said it would. When we set up an installation time, the installers came when they said they would. That is really hard to find these days. You can hardly find anyone that wants to do the work, more or less show up when they say they will. You guys are great, we would highly highly recommend capital window and door. Thank you for the great product, and all the work you did helping us make our home looks so much nicer. Jim & Teresa
It took 5 months from working with the salesperson to actual installation, but prompt payment insisted. Think about the perception the customer has. Nothing expedited throughout the process for them but quick insistence for payments prior to install and after. My suggestion would be to consider installments based on the progress through the process and a step approach to payments and overall completion. We also never received updates on order status throughout the entire process. I had to email and proactively reach out. When paying premium pricing for your products and service consider the perception again. Company representative could proactively reach out and ensure the customer feels connected to the process and not forgotten. Just my advice stemming from 20+ years working with clients and customers.
This is the second time I have had Capitol Window and Door replace groups of windows. I have a lot of windows and transoms. The work is completed efficiently. Communication is excellent.
My experience with Capitol Window & Door was very good. Very customer oriented company that explains in detail all aspects of the job. I wil definitely utilize their services again.
Great quality of replacement windows and new door. Very good customer service, very friendly and helpful technicians. All around very satisfied. Would highly recommend.
Repeat customer
I was overall happy dealing with the Capitol employees I dealt with. I did not think they contractor they subbed out to did a good job. They left a mess, peeled up paint on my wall, and installed the product crooked.
Good quality at a reasonable price
They did a great job.
Capital Window and Door has always provided excellent work and products for the home. I have installed their windows and exterior doors to my house and loved all of their products. I would recommend Capital Window and Door to everyone.
Great customer service and great pricing. I shopped around for new windows/doors and no one could even come close to Capital Window and Door. Zack was great when he came out to give the estimate, ordering was easy but waiting was the hard part. I was excited to replace 60yr old broken leaky windows. The installers were super friendly and amazing, they even took the time to talk to and pet my blind senior dog to calm her down.
They did a great job and they were fast.
They did a great job and we are happy with what they did.
Best experience for replacement windows and door.
They did a great job. I couldn’t be happier.
Capitol delivered what they said they would when they said they would.
They had a great product and service.
Capitol Window and Door are the best! They did what they said they would do. They got back to me when they said they would. They are suburb. The installers were personable and helpful. It was great from top to bottom.
I am very please with the quality of the windows and the installation. I would not hesitate to recommend Capitol Window and Door to anyone.
Excellant service and quality is very good. Highly recommend.
Workmen were on time, neat and courteous. Would definitely recommend them in the future.
They did outstanding.
Good quality work at a responsible price with friendly people.