I would definitely recommend Cardinal Closets to a friend.
Problems Before Contacting Us - I was experiencing a hot mess of a closet before I discovered Cardinal Closets!
Deciding Moment - When it became unbearable and depressing to tackle the clearing out, I realized my designer could actually solve my problem.
New Space - I am in love with my closet.
Additional Comments - If I hear of anyone on the search, I will let you know or will send them your way.
Additional Comments - We were so pleased with the closet they designed and installed for us that we will be using them again for a pantry remodel!
The entire team at Cardinal Closets felt like a family during our interactions! They were friendly, professional, and easy to work with. I never felt pressured and they handled everything with care and consideration.
Concern For Needs - Kristi took the time to be a great listener to what our needs were and was very helpful in putting together a plan. We loved that she was able to show us what our project would look like before we made the final decision to proceed.
Installation Crew - Leo and Daniel are skilled craftsmen who took great pride to get everything installed correctly. They also took care not to damage anything in our home during the installation process.
Deciding Moment - During our first visit to the showroom as walk in's and Cheryl was so attentive to our project needs. We knew after meeting her that Cardinal Closets was going to be the answer for us.
New Space - We have plenty of storage for our walk in closet, kitchen pantry and a beautiful home office space!
Concern For Needs - Kristi took her time to find out what we were seeking to accomplish. She asked clarifying questions and listened to our needs.
Installation Crew - The installation crew took great care moving items into our home and was very careful. They cleaned everything up and took away all the debris.
Problems Before Contacting Us - Small walk-in closet needing a system to maximize storage space.
Deciding Moment - It started when we first walked into the showroom and saw the various options.
New Space - It looks fantastic and made our lives much better.
They were efficient and prompt.
Deciding Moment - I realized after my first meeting.
New Space - It looks much more organized and efficient.
I appreciated how Kristi took such care in identifying my needs, measuring the closets, and offering possible alternatives for using the space to its best purpose.
Concern For Needs - Kristi did a great job evaluating the space and how best to use it.
Installation Crew - The work was done quickly without a mess!
Deciding Moment - I knew from her work previously with the same type of issues in my master closet that she could make the pantry work so much better.
New Space - The pantry is so organized and everything is easy to access. I especially enjoy the pull-out wire baskets.
Deciding Moment - Kristi helped us before at a previous home, we knew she could give us exactly what we had in mind...and she did.
Additional Comments - Cardinal Closet is always the best option. Professional, personable and very experienced.
ALREADY HAVE
Concern For Needs - SHE'S THE BEST!
Quality Of Workmanship - THE GUYS WERE SO VERY PLEASANT!
Deciding Moment - IMMEDIATELY!
New Space - MY CLOSETS ARE BEAUTIFUL!! I'VE SHOWN EVERYONE WHO WOULD LOOK! I'M SO PROUD OF THEM!!
Additional Comments - I'LL BE CALLING KRISTI FOR A RETURN VISIT AS SOON AS I'M READY!!!
Concern For Needs - Very responsive, even on a change request.
Budget Recommendation - It was as quoted, spot on.
Problem Resolution - Even when I called with last day clarifications.
Deciding Moment - Remodel contractor used them.
New Space - More useful space.
Additional Comments - Thank you.
Problems Before Contacting Us - The closets and pantry were standard builders closets without much thought to layout.
Deciding Moment - As soon as she made her first recommendation
New Space - It is amazing. I am better organized and can actually see what I have.
Additional Comments - Kristi was wonderful to work with. It was very much like working with a talented friend. I would highly recommend Cardinal Closets to anyone.
Problems Before Contacting Us - Disorganization was the largest problem I had been experiencing before discovering Cardinal Closets.
Deciding Moment - I realized at the moment we were in my space that she understood exactly what it was I needed to meet my needs.
New Space - Now whenever I go into my closet, everything is organized. I'm able to get dressed quicker, which cuts down my time getting out of the house. It helps me to be more efficient when I'm dressing, which is a plus.
Additional Comments - Kristy, to me, is just a joy to work with. I felt like she really was patient, and she had great ideas. To know that she had an interest in the company but worked so diligently like she did, it was really a great experience with her. She really made a difference between other companies I talked to. It was because of Kristy.
I would highly recommend Cardinal Closets to a friend. They are family owned and take great pride in providing a great product and great service. They are responsive and had great follow-up. My house is in the highlands and the floors presented challenges - but they made sure it was beautiful.
Concern For Needs - Kristi was very helpful in designing dressers for my bedroom - not the typical request, but they did a great job!
Communication - They did a great job of designing, making adjustments to the design, scheduling and following-up to make sure everything worked exactly as planned. I could easily reach Kristi and team and always got a prompt response.
Installation Crew - Leo and Daniel did a great job. They had to go above and beyond to make my sloping floors work for the project. They exceeded our expectations.
Quality Of Workmanship - Leo and Daniel did a great job. They had to go above and beyond to make my sloping floors work for the project. They exceeded our expectations.
Problems Before Contacting Us - We have very little closet space so we wanted to design large dressers to give us plenty of drawer space in our bedroom.
Deciding Moment - Kristi and Cheryl listened to what we wanted to accomplish and let us know that they could solve our problem. I knew immediately that they were the right company to use.
New Space - Our new space makes taking care of laundry and getting ready SO easy. We are very pleased.
Additional Comments - Cardinal Closets was great to work with from beginning to end. They also needed to help us find a supplier for a particular stone countertop that we needed. They made that connection for us and made that part of the project go very smoothly as well. I highly recommend the team at Cardinal Closets.
They were prompt professional and overall helpful in rearranging the closet space to meet my needs.
Concern For Needs - She was delightful to work with and was easy to reach.
Sales Addressed Concerns - She met with me and addressed all of my concerns.
Budget Recommendation - I felt like I got exactly what I wanted and was within budget.
Communication - Totally in communication. They felt like family when it was finished.
Installation Crew - Professional and prompt
Quality Of Workmanship - Excellant
Problem Resolution - Kristie was right on top of issues when they occurred.
Problems Before Contacting Us - Very disorganized closet. Space was small and did not seem adequate.
Fixed the issue I had with my master closet.
Sales Addressed Concerns - Kristi did a great job going over our options and helping us put together something that worked for us in our budget.
Problems Before Contacting Us - I had no clue how to make my small master closet work.
Deciding Moment - My wife was happy with what Kristi made.
Additional Comments - Everything went great! Wish I had the funds to have all of my closets done.
Cardinal was great to work with. Great ideas to redo my closet and such quick turn-around to get it done. Will definitely use their services again.
Problems Before Contacting Us - We needed to update a closet installation Cardinal did for us several years ago, so it would better accommodate our teenager. We were able to work with the same designer to order and install new drawers and details.
They do excellent work and are great to work with.
Professional, knowledgeable, met my needs
It was a pleasure to work with the Cardinal Closet team. Everyone was very professional and courtious.
Concern For Needs - Kristi spent time talking with us to find out what design would fit our needs in the space that we had.
Deciding Moment - Kristi sat down with us and showed us the design for the spaces that we needed help with.
New Space - Our pantry, master closet, and laundry closet now have a lot of usable space that helps us keep things organized.
Additional Comments - I would recommend the Cardial Closet team to help solve your home and garage organizational needs.
Concern For Needs - Kristi did a wonderful job understanding my needs and sorting my ideas.
Communication - They kept in touch even when I was not easy to keep in touch with.
Installation Crew - The installation crew was organized, professional, super quick, and quiet.
Quality Of Workmanship - The workmanship looks great, and I couldn't be happier.
Problem Resolution - I had a tough time figuring out what to do in the corner of a small closet, and Kristi helped me organize my ideas into something that would be effective and functional.
Problems Before Contacting Us - My daughter's closet had a really little closet holder from Target, and had too many things on it. It was unsafe, unsightly, and there was not enough storage. Now I've covered all of those things.
Deciding Moment - I realized Kristi could solve my problems when she showed me her little pad with the 3D rendering. I wanted to swap my closet around, and she could move those things around, and I was so impressed. The 3D rendering was very useful for me.
New Space - Life is great with my new closet, and my daughter is much more organized with her sports equipment, dirty clothes, and shoes. It's a game changer for her bedroom.
Additional Comments - They were very easy to work with. Cheryl listened to what I wanted and answered my questions. I had specific ideas in mind, and she was very helpful and professional in dealing with that. They did a very good job with planning. Her husband and the other guy who installed the closets did a great job.
Concern For Needs - Kristi spent at least an hour getting to know who I am, discussing my life, dreams and intentions. This is huge when designing your personal space. She created beyond my ability to envision.
Installation Crew - I cannot remember the installer’s name. He took the time to install the under the counter light I purchased. It’s the little (for me huge) things. 😃
Deciding Moment - I do not envision, so I relied on who Kristi was and what she presented. I was beyond pleased when it was completed.
New Space - I am still in the process of organizing over 10 years worth of writing pieces. But now I can do my Bible studies and any time I need to get away to write it’s just my space and I absolutely love it!
Strongly agree....courteous and practical
New Space - total difference. Everything is organized and looks neat
Additional Comments - I contacted 3 establishments. Cardinal Closets had the most practical design and price.
All of the people at the company were amazing and helpful!
Concern For Needs - Kristi was super!
Problems Before Contacting Us - I was experiencing a lack of shelving in my new closet in my new home.
Deciding Moment - We realized the designer could help us when we walked into the store and looked at the product.
New Space - It is very organized, and we have more space!
Additional Comments - Cheryl, Leo, Danny, and Kristi were very professional and personable. It was a great experience with their knowledge of closets.
Additional Comments - They were very professional and did a great job. I have already referred some of my friends to them as well.
Everyone is fantastic and we are very happy with our custom closet!
Deciding Moment - The first time she came to review our project(s).
I worked with Kristi. She was great and had wonderful ideas.
Problem Resolution - I did not have any problems.
Problems Before Contacting Us - Before Cardinal Closets, we had problems with the closets being poorly organized.
Deciding Moment - I realized the designer could solve the problem when I talked with her.
Additional Comments - The computer model they showed me was wonderful. It helped me visualize what it would be like when it was done.
Cardinal Closets was incredible from start to finish on our master closet. Kristi answered every question we could throw at her as well as gave us a dozen different options all within our working budget. The entire team that we worked with was quick to answer, honest, and very helpful throughout the project. We even got our closet install a few weeks early! The space looks so much better, is way more organized, and we will never have a closet without this system in it again. Thanks all!
Concern For Needs - Kristi was fantastic and honest with us during the whole process. It was great and incredibly helpful.
Installation Crew - Leo was super nice, efficient, and great at what he does. He was in and out and the install looks great.
New Space - The new space makes a huge difference in our closet. The room looks bigger, is easier to find things in, and is a huge quality of life improvement from our previous closet setup.
Great company, price, product and service and glad to support a local business
Deciding Moment - In the initial meeting
New Space - Much better as far as organization and aesthetics
Many people think custom closets are too expensive, and they can do it themselves cheaper and easier. We found Cardinal Closets to be very competitively priced and while we could have installed ourselves…why would you, when professionals will do it. Plus there’s no worry that the screws are going in correctly and the shelving won’t collapse.
I am satisfied with their work. Cardinal Closets provided me with a friendly and personable salesperson. The installer did a great job.
Problems Before Contacting Us - It was a non-functioning closet being used as a pantry. Things would get shoved to the back and sides and be out of sight. It is now all in front of me, and there will be no excuses for not knowing where something is.
New Space - I need an organizer now, and they have provided me with the name of someone. It is rethinking the entire kitchen setup. I have this wonderful extra storage and am now going through all of my stuff to make sure I am making good use of my pantry. I am happy.
Additional Comments - The installer was awesome. He was very knowledgeable and figured out a possible issue. He was able to work through that, and I did not have to get involved. He knew what he was doing and was in and out. It looks great.
Deciding Moment - It was a Christmas gift because I was building a house.
New Space - Life is more organized now that I am using my new space.
New Space - We have optimal use of storage in all 3 closets which improves our day to day life. Worth every penny!
New Space - Our pantry is great. Small appliances all in one place, our kids can get their own snacks and plenty of space for everything else. Also, our coat rack is exactly what we wanted.
Additional Comments - Look forward to the next project!
Concern For Needs - Kristi understood the space and was willing to fine tune the design when requested
Sales Addressed Concerns - Great designer, knowledgeable about the system, very patient & followed through into the final installation
Problem Resolution - Quick response & Kristi personally made some hanging rod height adjustments after initial installation
Problems Before Contacting Us - Other system suppliers were not as experienced or professional as Kristi.
Deciding Moment - During our first meeting; as an architect, I knew right away Kristi knew what she was doing
New Space - Can see everything and not struggling to find what we need. Simplified our lifestyle
Additional Comments - Kristi was great, Six star rating out of five. Would highly recommend !
Problems Before Contacting Us - Before Cardinal Closets, my closet was unorganized and chaotic. I was not making the best use of the space.
Deciding Moment - It was great when my designer could solve my problem.
New Space - My new space is more functional and usable.
Additional Comments - They were keepers when it came to the competitors.
Kristi was very friendly and knowledgeable about how to organize my pantry given the small space that I had to work with. She helped me figure out what options were available to satisfy my needs and now I am very happy with the results!
Problems Before Contacting Us - Previous closet company designed something in 20 minutes. My clothes would have never fit into the space they designed.
Deciding Moment - I realized I had a real professional closet designer when Kristi told me we were going to count all my clothing items.
New Space - It certainly makes getting ready to go places much easier. I can actually find the articles of clothing I am looking for. They are at my fingertips.
Additional Comments - I am extremely pleased with the quality and workmanship of my new custom closet. The drawers are so easy to open and the whole system is very sturdy and well constructed. Kristi gave me everything I needed. I am thrilled beyond words!
Problems Before Contacting Us - Lack of storage available in closets
Deciding Moment - Immediately
New Space - Much more organized and we have room to spare
Additional Comments - From beginning to end this was one of the most positive experiences we’ve had working with a home improvement company. Thank you for your expertise, professionalism and making us feel like family.
All our projects with Cardinal Closets leave the space better organized and way more functional than before. We are so happy.
Problem Resolution - Kristi was very responsive as some of our initial design plans changed during the course of our project. We love Cardinal Closets
Deciding Moment - Able to visualize effective closet design to provide hanging space and organization
New Space - More efficient and attractive
Additional Comments - Great and timely installation
Deciding Moment - Layout allowed all belongings to fit into one space/closet
New Space - Organized
Cardinal Closets designed us the closet of our dreams! The staff is courteous and friendly. The installation team was on time and the process took exactly the amount of time they said it would. Our closet is so organized now and we even have extra room to grow!
Concern For Needs - Cheryl was fantastic! She sat down with us and designed a closet system to fit every single concern we had. We were nlown away with the end result. It was better than we could have even imagined!
Sales Addressed Concerns - Cheryl was able to answer every question we had and open to all the ideas we wanted for our closet system. She was always upfront about any fees or upcharges involved in the planning of our closet system.
Budget Recommendation - Being a family-owned and operated business, I feel confident the price we paid was very competitive compared to big-box companies.
Installation Crew - The installation team was professional and friendly. They showed up on time, finished on time, and had with all the equipment needed to do the job. They were also careful not to damage walls or shelving materials.
Quality Of Workmanship - Our closet system is perfect! I never imagined we could be so organized. It was the best decision we ever made!
Problem Resolution - We didn’t have any problems but when I changed my mind about the location of a belt rack, Cheryl was very helpful and emailed me instructions!
Problems Before Contacting Us - We had a complete collapse of our master bedroom closet. It was so overwhelming to see all of our belongings on the ground. Cardinal Closets really helped us get organized and we couldn’t be happier!
Deciding Moment - Once we met with Cheryl at the showroom and she explained the different selections and prices, and that they were a family-owned business, we knew Cardinal Closets was the right choice for us. And we would not hesitate to use them again in the future!
New Space - Every time I walk into my new closet space I am filled with joy instead of stress and anxiety. And I love looking at my wall of shoe shelves! It’s truly my happy place!
Additional Comments - Anyone thinking about a new closet system, run, don’t walk to Cardinal Closets. It is truly an investment you will not regret. I also recommend installing the pull out laundry system if you have the space. It is a Game Changer! Thanks Cardinal Closets!
I highly recommend Cardinal closets. It’s a local Louisville based business with a great showroom that is convenient and in a central east end location. Cheryl was wonderful in store explaining my options. She then made a timely appointment with my at home. After we settled on what design was best, I had installation within 2 weeks! It was flawless and seamless. Thank you for creating a great space maximizing all aspects and making me feel finally organized with my new beautiful closet.
Budget Recommendation - Cheryl worked within my budget range and I still received a beautiful closet!!
Deciding Moment - Cheryl was extremely helpful and and expert at maximizing the space I had to work with. I was so pleased with the results!
New Space - It’s been so wonderful being more organized and feeling good about my closet space! I am truly satisfied!
Additional Comments - Leo and his crew were so professional, kind, helpful and experts at the installation! The process was flawless!
This is our second install with Cardinal Closets and they are fantastic to work with!
Concern For Needs - Cheryl was helpful and responsive to our requests and needs.
Communication - Cheryl was very communicative and helpful in scheduling our install.
Quality Of Workmanship - The closets look great!
Problems Before Contacting Us - We needed better organization and Cardinal was great in helping us with this.
New Space - Our closets look great and provide us with much needed organization.
Additional Comments - We enjoyed working with Cheryl, her knowlege of design was really helpful to us.
New Space - It’s beautiful!! Totally different room! It’s neat and bright! Dream come true!🤩🤩🤩 I love going in there!!
Additional Comments - Cardinal is awesome! Room looks amazing!
Concern For Needs - Kristi was wonderful and helped us plan accordingly. She gets a 10 for customer service.
Installation Crew - Installer was great. He gets a 10 too.
Problems Before Contacting Us - Terrible wire racks not enough room for pantry needs.
Deciding Moment - We knew that the space was there but used incorrectly.
New Space - Just love the space not cluttered at all. All our needs were met.
Additional Comments - Would recommend to anyone.
Problems Before Contacting Us - Lack of organization
Deciding Moment - The minute I met Steve!
New Space - Suits our needs for all our needs at home!
Additional Comments - We love Cardinal closets!!! Thank you!
Deciding Moment - The designer came up with a design plan that fit the space and needs we had described.
New Space - I feel more organized and clean without my clothes scattered all over my room.
Additional Comments - We appreciate the quick turnaround from consultation to installation.