I’d recommend to those who can afford the price.
Important caveat that I would recommend the design team but not/not the construction management aspects of project.
See comments for explanation.
We would recommend Case to others in the future to anyone that asked for a referral.
We had a good experience with Case. We especially liked how professional the process is, particularly once construction began. The weekly meetings and emails from our contractor Jason Burdo were very helpful. The carpenters and subcontractors were professional and courteous and did great work. Our only complaint is that the design work seemed to fall off at the end. We asked the designer to help us with paint selections and she did not get back to us.
I have no problem recommending Case, but my one reservation about doing so is their price.
Overall, we had a great experience working with Case, and would strongly recommend them for remodeling and construction projects.
We have done several large remodeling projects over the years and this was by far the best managed from beginning to end. The level of professionalism is quite high.
This was third renovation and Case exceeded expectations, with none of the issues I experienced with the first two renovations.
The team at Case Design did a fantastic job fro start to finish in this whole house renovation.
Case was great to work with from start to finish. I would definitely recommend Case to a friend. I have friends that are planning to use Case that are waiting for their projects to begin. So, it does seem like Case is busy right now!
Yes, I would absolutely recommend Case Design to friends. I am extremely satisfied with the job they did.
They did an amazing job; we were very happy with their work. They were on time and on budget.
They stick to the schedule!
We would certainly recommend Case to someone with a complex renovation/design project that would require the management, organization and infrastructure that Case offers.
I have already recommended them to friends and family!
While we love our addition, we were extremely frustrated by Case lack of procedures, sloppiness and inadequate oversight of contractors. The disonnected radiator on our second floor was not adequately disconnected and leaked into the ceiling and onto the new floor; pipes for the heating were incorrectly installed in the furnace; and, no insulation was put under the kitchen and in the crawl space so our pipes just froze. We have written Case a long long email with concerns.
I am very satisfied with the work that Case Design/Remodeling carried out to completely renovate the primary bathroom in my house. It was likely a modest job by Case's standards, but they undertook it with respect and enthusiasm. The estimates were on target, the contract was fair and the designer listened to my aspirations and created a design that incorporated all of my requests. She was collaborative and creative in selection of materials. The project manager paid close attention, visited the work site frequently to guide the employees and trades and met my request for frequent communication and no decisions taken without my input. I appreciated the team's patience while I made decisions and accommodation of some perhaps atypical features that ultimately were interesting and novel for the Case team. The result is a spa-like bathroom at a cost that will increase the value of my property and stand the test of time. In recommending Case to a friend, the one caveat I might mention is to allow for a long lead time. In other words, if a friend has an urgent job, Case may not be right for that friend's job.
It was a pleasure working with the CASE staff.
Case bills itself as a high-end, "you write the check and we'll take care of everything else," service, and that wasn't our experience. The schedule was completely blown, and a number of problems have appeared in the first year.
Exceptional through the whole process!
Overpriced for the quality of the work, large amount of mistakes along the way.
Our team was professional, highly trained and communicative.
Case did a beautiful job.
I have worked with this company for 20 years. I am very satisfied with their work.