They were on time, extremely friendly, very efficient. My house was minimally affected, and it down poured when they were there, and they stayed late to finish the project. They went into the garage to get away from the storm.
We are thankful for the service and the windows.
The windows are beautiful and the installation and ordering was easy. I am very happy with my new windows. The house is quieter and the temperature is more even, it's great!
I was very satisfied dealing with Window Castle. They made the all process easy; from the sale to the installation, no undue pressure, the crew was polite, well trained, cleaned after themselves.
no problems whatsoever.
I would recommend Window Castle without hesitation.
I am very satisfied with my new window.
They canceled installation two times the night before, with very little warning after I took off work so they could do the installation.
The work is professionally done and completed in a timely fashion, and the lifetime warranty is everything.
They were very professional and knowledgeable. The one-day installation was well done and everything was cleaned up after. The warranties are phenomenal. The entire process went off without a hitch!
Castle Windows was very professional and they left everything clean when finished.
I thought the service provided was excellent.
They provided everything they said they would.
They did a fine job and arrived on time.
They have been great. I have had no problems. My salesperson Anthony is awesome.
Overall, I would recommend Castle Windows to a friend. This was a great windows experience with quality windows :)
Storm door looks great. Workers arrived on time and were highly skilled and careful,
The work was excellent. I can't complain it was done well.
Would recommend with limitations
Very likely
Excellent Quality on my entry door and storm door.
Just to be sure you understand the contract before the representative leaves your home.
I am very satisfied. Castle workers came on time, they got to work immediately. when they finished they cleanup thoroughly. In a word they very good, polite and professional.
Excellent experience with Castle - great service and installation for a fair price. I highly recommend them
The windows seem good, but the installation had issues.
I would recommend them for windows and not for doors.
The guys that came here were terrific, neat, and clean. When we get our other windows done next year, I hope they come back because they are great.
The installers were more than efficient.
We have already sung our praises about you company, product and installation to several people we know.
Castle Windows came before scheduled and got it knocked out very quickly.
They were wonderful to work with. The work was done really well, and it was done in a timely manner. I will definitely use them in the future as well.
I have no problems with the windows. It is my door that I am not satisfied with. I have had three people look at it. One person stated it was a paint issue, and they do not do paint or touch-ups. My door is peeling around the glass. The men came out, took pictures, and stated they would show them to their boss, but nothing has happened.
They had a good price and a good product, but the installation was a mess, and some of the sales stuff was...no worse than anywhere else, I suppose, but not as direct as I would prefer.
Castle was very professional from our first contact through installation and follow ups. Customer service, the salesperson, and the installers were all courteous, professional, and responsive to our needs.
Castle Windows did a good job, and they were very efficient. They were a little expensive though. However, I did not have a choice since I have a house trailer, and they are the only ones that would do this type of project.
I’m disappointed the storm door was not sealed after it was put on. If the top of the door was sealed the rain would not have soaked the area when you enter.
I am likely to recommend Castle Windows to a friend because of Christian.
They had great communication, were professional, and I didn't have any complaints about the door. The guy who came out to install was great. He had to cut some tile out, but he let me know everything every step of the way!
At the first glance looks like products are good and job was done professionally and quickly. Final results can be estimated only by passing some significant time, after long period of using products under different weather conditions.
We were referred by our son and we referred our neighbors who are now Castle customers
Castle Windows has great customer service, installation, and pricing. Overall, they are an excellent company to work with.
I would tell everyone who needs Replacement Windows to Go to Castle for Quality Work at a Great Price.
I am likely to recommend Castle Windows to a friend because they were fast and the staff was professional, courteous, cooperative, and tried to be as quiet and respectful of the environment as possible. I appreciated that.
They have a very good product. The installers are very professional and efficient!
We have been satisfied with the windows and doors that Castle installed over the last few years, and we were happy with the fair price and quality we received.
As a repeating customer, I was very impress with the workmanship and professionalism. They did a excellent job replacing my double hung and bay windows.
They were very professional and great at communicating. The customer service was wonderful, and the overall project was timely. The installers did a superb job at keeping things clean.
They were excellent, and they did a great job.
I can see that they really enjoyed doing their jobs. They were very easy to talk to. If I had any questions, they answered without hesitation!
When I was first talking with the sales rep pertaining to my kitchen window that has an awning on the outside of that window, they thought they were going to have to take the awning down. They didn't have to do that. The guys did a good job of doing the windows from the outside in.
We were very impressed with the work ethic of the Castle Windows employees. The installers were fast and efficient on the job. We love our new windows, and we can really tell a difference in the warmth of the house. They let in extra light as well! We can also easily move them up and down to open and close them.
have already given one to Castle, that can be given to you