Kennedy, was very attentive and responsive if any issues arose. She was very helpful at solving things in a quick and timely manner. She handled our claim.
They did the work in a timely manner, and it looks very good.
They did an amazing job on our bathroom. I only wish there had been more open and proactive communication. We regularly found ourselves feeling like we were chasing them down for updates. But our bathroom looks amazing, and they handled our insurance company very well.
They are great.
They did a great job. The whole family is happy with the work they did on the house. I wish them nothing but the best.
Cedar crest homes was awesome. Joe, Andrey and the crew worked fast an still did a great job. Speed and quality are a great combination especially when it's fixing a bathroom. They communication was also great, I knew what was happening when it was happening.
They were very professional, easy to work with, and better than expected. It came out just great.
I can send pictures of where they put the floor down and where I had damage to the place. They put a gate back in backwards, that I have to redo. I have some places where they put the floor in, and it's not against the wall. I have holes in my wall where they must have stuck something in it. I have a scratch on a door that wasn't there before. I have damage. I would highly recommend people to take pictures of their place before they let them. I can't show you what it was before, but I know the door wasn't scratched, and the floor was up against the wall. I know the wall didn't have holes in, but I can't prove it.
We had a refund and they sent the check to the wrong address even after confirming the address.
Every employee that we met through Cedar Crest was thoughtful, professional, knowledgeable and highly competent. The process ran smoothly with timelines met in a reasonable manner. I’ve already shared our positive experiences them to several people.
They helped me with the roof leak. They provided high-quality and efficient services. They relieved my worry about my project.
They were very good. They were polite, friendly, and helpful. It was a pleasure doing business with them.
Overall great experience from start to finish. Good quality work and great communication throughout the project.
The experience working with Cedar Crest Homes was great. The only issue we had, which was a tiny one, was that they forgot to install a 6 inch piece of trim. Everything else was fabulous.
The guys were professional, they explained things into great detail. I was very impressed with Cedar Crest Homes.
Jason was the contractor for my neighbor to repair his house and retaining wall. He asked my neighbor to ask me for permission to use my driveway to do the cement work. I agreed because my neighbor is the nicest guy in the world and the agreement was put everything back the way it was before he destroyed my yard and used the driveway for 3 months due to the inability to order cement on time. He then didn’t put the yard back the way it was and it was very easy to see because the original base of the rock wall was set in asphalt. I had to have my landscaper fix the wall because I had lost almost 2 feet of driveway costing me money after saving Jason and Cedarcrest Homes thousands of dollars by using my driveway. I would not have this Co and especially this contractor build a woodshed or anything else....
Mike Hastings
They were very timely, available to talk, and very prompt in their response time.
They were excellent to work with. They did the best they could given the circumstances of Covid.
Cedar Crest Homes was very thorough and professional from start to finish and fully met my needs and measured up to my standard of satisfaction. I would not hesitate to recommend them.
They were so incredible in helping us through an incredibly terrible time. They held our hand through the process.
The company was really easy to work with.
They worked well with my insurance company an dI was very happy woith waulity and speed
They did an amazing job!
I was pleased with the job that they did!
Jason Succo was in charge of the work being done on my property. I do not believe anyone else could have done a better job. I appreciate so much of all of his hard work and how he stayed in touch with me. I am very pleased with Jason and therefore with Cedar Crest Homes.
I appreciate the willingness to go with some of my quirky choices.
My project manager, Jason Suko, was great. He was responsive, stuck to the schedule and was very caring person. I could not have asked for anyone better. His subcontractors were professional and great to work with. The entire Cedar Crest crew were a pleasure to work with under the circumstances.
I would give them an 8 if I could.
I gave a 3 for materials used, not the fault of Cedar Crest. The materials used were of good quality but the original pattern had been discontinued.
Polite, friendly and courteous staff. Responded to customer in a timely manner. Poor quality work on kitchen and bathroom counters. Had to reinstall them several times. Poor quality work when sealing of the toilet and bathtub to the tile flooring and tiles to bathtub. Poor service from vendors they recommended for material selection. I visited two locations to select materials and was was either ignored or pointed to where I needed to find materials. No one-on-one help. It was a terrible experience especially since I had never used insurance before and had no experience with materials. Thank goodness, one of my good friends helped me in this process because I was not helped at all by Cedar Crest Homes staff nor by the vendors they recommended to me for service and selection.The process of drying my home after the leak was discovered took longer than expected and delayed the repair work. Thank goodness the house was empty. I also believe Allstate and Cedar Crest Homes was not forthcoming with me as to what was covered in the insurance claim. I have never filed a homeowner's claim before and didn't know what to expect. Cedar Crest Homes' project manager told me Allstate would not replace the flooring caused by the leakage, only cleaning of the area where the carpet was stained by the water and organic material. I had to wait several weeks to get the stained carpet area "professionally" cleaned. Finally, someone came to clean it and said it "looked good." I inspected it and it still was very stained by the water and organic material. I took several pictures and emailed them to the project manager, telling him I was very dissatisfied with the work and that the carpet needed replacement. The Cedar Crest project manager said he needed to speak with the designated Allstate Insurance person before anything further could be done. Finally, it was approved by Allstate to remove the carpeting in the hallway and dining room and replace it. I decided to upgrade the material (at my own expense) and selected waterproof vinyl flooring instead of carpeting installed. I asked if Cedar Crest would provide additional work that I would pay out of pocket and they verbally agreed. Later, after they completed the required insurance work, they d from doing any additional work. I would NOT recommend Cedar Crest Homes for future work nor do I trust that Allstate was honest with me about coverage and payout. After all the work was completed, Allstate Insurance was increased my insurance premium an additional $400 dollars! Also, the Allstate Claim person assigned to my claim was always a step behind and when calling me with updates. Overall, using Cedar Crest Homes and Allstate for the homeowner's claim was a horrible experience in an already stressful situation of having the home torn apart!
I am very pleased with the work they were fast and did a really good job. The boss came out to check the work and noticed the trim hadn,t been painted and he had the guys come that day. They were here for less than an hour and it looked great. I would recommend them to my friends
I had a run around with the guys that came out. I wasn't real happy with the situation that happened.
Got an excellent job done.
Their final workmen that completed the work his name is Vlad was very professional and courteous.
The experience was a very good one as everyone at Cedar Crest was very professional. I would not hesitate to recommend them in the future. Ken Dewhirst
Area Of Satisfaction - I was most satisfied with the speed and with Cedar Crest Homes getting started right away.