Mad City followed through on everything they offered. Very organized process.
It was very profecionally done! Looks great!
pretty expensive
The price of the project is very high for the materials and labor cost of the project. The measuring team got the wrong measurement for the frame and the install team needed to cut into the house to make it fit. The door took 16 weeks from the day of measurements to get the door in. The door suffered a deep scratch days after installation. I have also received 4 phone calls before the door was installed about setting up another project with mad city.
That all being said, the reason I rated it so highly is because the teams have been very pleasant to work with, talk to, and reach out to if there’s been any issues.
Brandon was awesome and did a great job, but we are not happy with the door and that the laser guy didn't measure correctly and didn't tell the installer that he changed the measurement. The door leaks.
This is one of the best investments I have ever made. The quality makes an incredible difference and is worth the investment!
We had a very positive experience all through the process from selecting our walk in shower to the installation. All of the Mad City staff were personable and easy to work with. The final result was even even better than we anticipated.
Seamless experience from sales to install.
They were very professional from start to finish. Great quality work and super fast installation. The price was a little high but you get what you pay for.
very nice installers, did three big windows in one day, price was very high, they sold me a window with out a screen, apparently , i should of know that windows come without screen, for the price we pay we should of received a screen, very disappointed.
Most definitely.
I'm very pleased with this product. Great experience with everyone involved. The crew I had were very particular with making sure all things fit and and sealed properly. Cudos to the crew! Sure price is more than what expected but all was worth it!!! I love my new windows and door!!!
I am pleased with the product and the service. Installers were courteous, professional and did a great job.
I live the quality, curtesy and expertise of the staff. Not only would I recommend, but look forward to using Mad City again if we move.
Brandon & his crew were excellent. They were very professional and friendly. I had 3 windows done in one day. It was great. I would recommend them to others & have them come back to do more windows later.
This company personal with this company was like family from the first introduction to the end of the construction.
I would definitely recommend Mad City to anyone. Their professionalism, knowledge and skills are second to none!
Would show if someone would like to see the job.
I would highly recommend but I don’t know if I’ll have the chance to do that
Nick did a wonderful job,l wish l had Google Email so he could get his Bonus,it doesn’t seem fair that because lm not able to give him an excellent review because lm not technically able to change my email 😪
Overall, a good company using top quality materials and work crew. Salesman was a little too pushy and washed over our concerns, which later on proved to be founded, as we were left with a shower that required us to come up with solutions in order to be functional.
I give the installers high marks on their workmanship
Just didn't get all of what we were expecting.
I would recommend to someone if they just don't have to time to do it themselves and if they are financially comfortable to get it done.
Very precise and clean up was excellent
My experience was not good with this company, dealing with management was a night mare.
Greg the installer was amazing. Very professional and polite. He made sure everything met my expectations. Cleaned up the work area and left it clean as he found it before he left.
Sales representative was very helpful and not pushy. Also installation crew did a fantastic job. Right now I couldn't be happier
We have readily share with friends our satisfaction with family and friends.
The sales person, guy who measured specifically and installation team had great attitudes, answered any questions, acted friendly and professional.
I’ve already mentioned Mad City to a few coworkers who’ve talked of getting work done similar to mine. I think Mad City is the best option out there.
They were on time,courteous, and professional. They doomed the old shower /tub liner and removed the old metal tub. Installed new walk in shower with new plumbing and accessories all in a day.
Mad City did everything that they promised. Very professional on all aspects of the job. And the product is great 👍
Paul and Greg are a fantastic team. They were quick and efficient and did a fabulous job. The windows made an immediate difference in helping my home maintain temperature. They replaced the rotting wood and made sure no further damage can be done. I can’t say enough good things about the company, installers, and product. Thank you for helping us