They were easy to deal with, on time, and they did a good job.

Very professional team. PM kept us informed throughout the job. Awesome job cleaning up behind themselves. Roof looks amazing.

Certitude was fantastic in every regard and for ANY work I need done, I would be happy to work with them. Start to finish they were amazing!

Certitude was a pleasure to work with. We are so happy with the end result! When we had questions or issues during the project they were dealt with professionally and we never felt ignored or talked down to. Highly recommend.

We are very happy with the job Certitude did. At our age, we may never need the services of a roofer again but if we do, it will be Certitude. We strongly recommend Certitude to anybody with roofing problems.

Certitude did an excellent job for us. We had quite a bit of work done; i.e. new roof, gutters, gutter guards, sky lights, and siding. The quality of the materials is top notch and everyone that we worked with was professional and thorough. We are very pleased with the work performed and highly recommend this company.

There were multiple minor issues with the roof on the house. The garage was done so poorly they had to come back and replace it. They did however make things right at the end.

Outstanding performance. From the moment I met Mike and he came to talk about it, I was very pleased. The price was right, the customer service was on point. I checked with five different roofing companies and I am so pleased, that I probably will be using them again. They were fabulous.

This company and their people are the best.We had them do our siding two years ago and when it came time to do our roof we did not hesitate a second to choose them again. Highly recommend them

From sales through the installation, the professionalism and quality was evident. We had received several quotes but the thoroughness of the sales explanation coupled with the quality of Owens Corning could not be matched at any price. The job to one day and property protection and clean up was excellent.

I had a very good experience with certitude roofing.

They did an excellent job from start to finish. The crew was very professional and very good. I would definitely, and have, recommended them to many of my neighbors.

Having a project manager really helped the project to be organized and move along. Not all roofing companies have a project manager and they do.

I hope another tree does not fall off my house.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with how they go the job done when they said that they would.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy that I dealt with.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they were able to complete the work in a day.

Recognized Excellence

Recognized Excellence - The project manager and Guy gave exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied most that they did it in a timely manner and that they picked up everything by the end of the day.

Recognized Excellence

Recognized Excellence - As a whole they were very good.

Areas Of Satisfaction

Areas Of Satisfaction - Ed was fantastic at working with the insurance.

Recognized Excellence

Recognized Excellence - I would like to recognize Ed for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Everybody was very professional and courteous.

Recognized Excellence

Recognized Excellence - Matt- he was very good at his job.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the whole thing from start to finish, it was great. They got here on time, they kept it clear and clean, and were in and out in one day. I was very pleased with it.

Recognized Excellence

Recognized Excellence - Everyone at Certitude was great.

Areas Of Satisfaction

Areas Of Satisfaction - Personal interaction, quickness and quality of service.

Areas Of Satisfaction

Areas Of Satisfaction - Certitude was perfect. The installation process went well. I love the warranty and the products that Certitude uses.

Areas Of Satisfaction

Areas Of Satisfaction - They were on time, did a good job, and cleaned up after themselves.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation. The Forman told me what was going to happen, and it all happened as he said.

Recognized Excellence

Recognized Excellence - The Foreman was great.

Areas Of Satisfaction

Areas Of Satisfaction - They're a good company.

Additional Comments

Additional Comments - They're a reputable company.

Recognized Excellence

Recognized Excellence - I would like to recognize the person who gave me quote. His name was Guy and he was very knowledgable.

Areas Of Satisfaction

Areas Of Satisfaction - Service, communication, and workmanship was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - The installation process was very efficient and quick. They had a very good follow up with any thing that needed to be taken care of.

Recognized Excellence

Recognized Excellence - I would like to recognize the person that gave me the estimate, the installers and the person that did the follow up work.

Areas Of Satisfaction

Areas Of Satisfaction - I think it was a good job all over.

Recognized Excellence

Recognized Excellence - Matthew Hafner should be recognized for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their attention to detail and ability to address any issues that I brought up.

Recognized Excellence

Recognized Excellence - I'd like to recognize Ryan Dean for his exceptional service.

Additional Comments

Additional Comments - We would definitely recommend them and would use them again. They did a great job and we're very happy and pleased!

Areas Of Satisfaction

Areas Of Satisfaction - The salesperson was excellent upfront. They had quick turn around and came to a good price range for us. The team who did the job was incredibly professional. They were quick in communication and were quick. I was impressed with them.

Recognized Excellence

Recognized Excellence - My additional salesperson was good.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the work and the quality of materials.

Additional Comments

Additional Comments - They did great and I liked the quality of materials.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness in which they completed the project.

Areas Of Satisfaction

Areas Of Satisfaction - They never argued with me or my wife. They replaced every single board that was water damaged. They fixed potential roof problems that was the result of the original roofing design at no additional cost. They left replacement shingles.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with the quality of the work.

Recognized Excellence

Recognized Excellence - The salesperson was good.

Additional Comments

Additional Comments - I am interested in speaking to someone about a small additional job. Please contact me.

Areas Of Satisfaction

Areas Of Satisfaction - They educated my on what was important in a roof. They were friendly, prompt and professional.

Additional Comments

Additional Comments - Great company, plan to use them for other projects

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my sales representative as well as the owner from Certitude. The salesperson was knowledgeable and he gave me a deal for my project. The owner came out on a Saturday and fixed everything to my satisfaction. He looked at the work the installers did and he had to re-do a significant amount of it.

Areas Of Satisfaction

Areas Of Satisfaction - The workers showed up on time, got done quickly, and cleaned up well.

Areas Of Satisfaction

Areas Of Satisfaction - I think the workmanship was good and the crew was very polite. They were very diligent; they worked hard and got it done in one day. That impressed me - they were hard workers.

Recognized Excellence

Recognized Excellence - The supervisor on the job provided exceptional service, the gentleman who was here all day.

Areas For Improvement

Areas For Improvement - I feel that they exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize Ed, he is amazing.

Areas Of Satisfaction

Areas Of Satisfaction - There seemed to be good coordination between the job site mgr. (Brian) and the initial salesman (Ed).

Current Referrals

Current Referrals - Quite a few people stopped by our house and said how good it looked and asked who we used. We did recommend Certitude. We are still getting compliments on our house. We're on of two highly travelled streets in our neighborhood so we have high visibility.

Recognized Excellence

Recognized Excellence - Ed Wuchter and Brian did a very nice job of being responsive and available to answer questions. The gutter and downspout guys were great and so was the Polish guy who did the siding.

Areas Of Satisfaction

Areas Of Satisfaction - all

Recognized Excellence

Recognized Excellence - Yes all of the work crew. A great bunch of dedicated guys.

Areas Of Satisfaction

Areas Of Satisfaction - The Spanish guys are incredible fast doing the job, even at very high roof.

Recognized Excellence

Recognized Excellence - Those 4 roofers who did the job on top of a 50 feet steep building should be called Spider men, not roofers.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with the people who did metal working because they did a really good job. The people who did the shingle work got it done quickly but they left a mess behind.

Recognized Excellence

Recognized Excellence - I would like to recognize Matt, who came out on two separate occasions to clean up and fix things. As for customer satisfaction I was very pleased with him.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they fitted everything very well.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they were very timely. They were also knowledgeable and pleasant to deal with. The first two times we had to call them back they did come back to look at the one part of the gutter.

Recognized Excellence

Recognized Excellence - I would like to recognize the fellow who came out and reviewed the whole system with us and gave us the sale. I think his name was Guy and he was very good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall job.

Recognized Excellence

Recognized Excellence - I would like to recognize the workers that did the installation at Certitude for their exceptional service.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - Product installed quickly and efficiently. Their experience and expertise made me feel comfortable.

Recognized Excellence

Recognized Excellence - Everyone i dealt with was great.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workers that were here. They did a professional job.

Recognized Excellence

Recognized Excellence - I would like to recognize the foreman at Certitude for his exceptional service. He was very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - I like the results.

Recognized Excellence

Recognized Excellence - The lady that I spoke to who scheduled everything was very nice.