We have replaced all our windows and two entry doors with Champion! We have seen negative feedback on their service and installation, but we have been BLOWN AWAY by our experiences with Champion, all around. From sales, to installations to repairing any troubles we have had, Champion has done excellent for us!!
Champion Windows of Des Moines has been great. Staff is knowledgeable and friendly. The installer is very precise and cleaned up after himself, you would've never known he was putting new windows in. We have enjoyed our new windows and I wish we would've reached out sooner.
I worked with a large team of people for our new Champion Windows for our sun porch. We wanted to move from a 3-season to 4-season. Ashli was the sales person in DSM, the measurer was in Omaha and both installation teams who came were from Omaha.
Our positives were that everyone we worked with were personable and quick. The Omaha personnel were extremely knowledgeable.
Our negatives were that Champion wants most of the payment up-front which can be nerve-wracking. Part of our order was left in Omaha and had to be installed at a later date. The first installers were not as clean and gentle to our garden as I would have liked and the second team had to clean-up after them. Our door doesn't have the features of cold and heat-resistant that we will need for a 4-season porch. That wasn't explained until it went in.
I would like to replace some of our windows in the house, but after our experience, I may not contact the DSM sales person again. I liked the installation experts, but would want a cleaner, more straight forward experience going forward.
when the installer was here and finished, we were right in the middle of my mother in laws death/funeral so i didnt inspect the work as closely as I should have. There are nicks in the paint in about every window that was installed.
Professional from the salesman to the installer
Great service. Installer was courteous,friendly and very professional. Did a great job
There were some issues. They took off with my keys to the entry door of my home after the work was completed. The installer left and didn't say goodbye. I had to wait a long time to get the keys back, and I was not happy. The sliding door gets stuck sometimes. I would not recommend Champion Windows.
I am happy with the windows and the service. They look really nice and they did a good job.
The person who came over was very good. He was an excellent worker.