Champion did everything they said they would do. We have no issues with the Champion install team and would highly recommend them. The Champion personnel kept a tidy worksite, arrived on time, worked long hours, and answered every question we had.
From the salesman to the finished product everything was a disappointment. I am a lifelong construction man and everything was a battle. If I had zero experience in construction, nothing would have been right
It was timely
Very professional... We've bought doors before from another residence...The installer was very good, attention to detail was perfect!!! Waiting on new windows to come in... Definitely recommend!!!!
They did a great job. Very happy. The house looks great!
The salesman sold me that their windows would help quiet down our bedrooms from traffic sound. Sound was the only reason we started window shopping. We believed what he said, so we did all of our windows with them. Now we are $14k in debt with louder bedrooms. More truck noises. Now we can’t actually afford to do any sound mitigation. So tired of being “sold” things. Wish peoples word still meant something. Our lives are worse off for having Champion come out. Some of the window trim is also damaged, but I can repair that stuff.
Great quality and very little interruption during installation.
Windows are good and installation was good. But will never get back to me on warranty claim on older windows.
Very disappointed in my experience. Installation was missing one of the windows. I refused to make final payment. They claimed it would be 3 weeks. It’s been 5. Now I’m being told 8-12 weeks.
Service is too slow
The crew didn't speak English, When they were doing work I wanted changed they just looked me and said they don't understand me. when they tore down the old windows I asked them to correct for the damage and again they didnt speak English and didnt do as I asked
Very good workmanship. Room looks nice. It blends in well with the patio, deck, and house.
The only negative is the room costs were high for enclosing just 3 walls.
But, the price is what I accepted.
The installers arrived exactly on time, started working immediately, and visited by dusk.
It’s very rare today to find the quality of work done by the Champion team. From sales to office communications to installation. You do a great job.
The entire process was awesome from the beginning to the very end. The contractors were professional and courteous.
The salesperson made a good presentation in explaining the process and the quality of the materials.
You can get cheaper windows but you get what you pay for!
I would recommend for windows and a white sliding door. I would not recommend a French door or a door that is not white.
very happy with the finished product
Too pushes to get payment.
The windows look great! Installation was very quick and professional. Customer service was clear, friendly, and helpful.
The installation was good. Left my alarm wiring hanging and not fed through the window. Did not feed wire through window.
I have already recommended Champion to two friends. The process was seamless from start to finish. I was kept up to date about manufacturing and the install crew was great, kind, prompt and very hard working. My windows are even more beautiful than I had imagined.
Love the outcome with the exception of a few corrections to be completed
Very happy with the product. However, it is a very long time from ordering to installation.
I checked the reputation of Champion on line with the BBB and it was awe full. Good thing for you I didn’t see it before signing the contract.
Your guys did an excellent job at describing the process of operating the windows and they did a great job at respecting our home
They were great installing the first 6 windows. The seven window was cracked, They installed it anyway, and said the order for it's replacement was submitted. This was on 05/31/2024. We still are waiting for replacement window.
Did a great job
Wow, just wow! Love my new windows, it is so nice having good / GREAT windows! I can’t say enough about the whole process, it was easy and painless, the only way I like it!
Professional and excellent work throughout the project!
The man was very professional cleaning up when finishing
Very satisfactory.
I have already I've used them for multiple projects here and will use them again should a need arise.
No happy
I felt comfortable trusting this company because of the referrals from my colleagues and because of their professionalism and consistent communication throughout the process.
Service after the installation is horrible
Our brand new windows have dark unsightly stains on the caulk that was used during installation that isn’t coming clean.
Excellent service
The whole project is an amazing piece of workmanship with its very complex assembly and I have already recommended Champion to my friends.
I’ve already gave the information to one neighbor…
Installers did a terrific job
Not for a french door.
Just disappointed. I was using this as a trial run to see if this is the company who could replace all my windows. Based on the mix up, subpar communication, and the audacity to survey me prior to completing the project, I am left to conclude your standard operating procedures can’t back up your sales team.
Rating due to miscommunication and significant delays. Over the course of 3 months Different information was communicated to us by 4 different people about the same order. Caulking of the enclosed patio was minimal, we hired someone to properly caulk the patio. Limited window screens provided, only one small screen provided for 2 sided large window vs 2 screens for 2 sided large window.
I would recommend champion to others.
The actual windows are worth 5 stars, but the logistics surrounding the wait time and installation issues made me drop it to a 4 (almost a 3).
Very happy from beginning to end
This is my third installation of Champion Windows at 2 different houses. This is the first time I had to have something fixed. We use them again!
I work in the construction industry and highly recommend this window system.