Paul and all of the men who did the installation of our windows were courteous. They all worked hard all day. Paul would answer any questions we had and these men definitely knew what they were doing. They were a great crew.
We had a wonderful experience from sales to the electricians! I would definitely recommend Champion for a sunroom!
Already have
Champion Windows was very responsive and the quality of work was very good.
The salesman was great and very attentive. However, we were unaware that the actual work would be sub-contracted out to a third party. We thought the installers were going to be Champion installers and they were not. The work was sub-par and all the windows needed to re-done twice. Their lack of attention to detail was awful and we never would have used Champion had we known this.
Very professional and good quality
Sales person and installer both excellent
The experience was great from start to finish. Anthony knew the products well, was genuinely enthusiastic about the quality, and explained the whole process well.
very professional and efficient
I thought the quality and value of the project was good and the employees conducted themselves in a professional manner.
Not 100% positive experience. Custom order, large double pane plate glass window, 6-8 weeks proposed, took 3 months. Window sat at CWofC for another 2+ weeks and no one bothered to check the window, and it was manufactured in the wrong color. Not found out until installation crew had removed the old window. Installed wrong window, "rush" put on another window. It showed up 2 months later and was installed. Never saw the sales person again after initial consult, he stated he would be by during installation at initial purchase appointment. So, I figured on a 2 month project that stretched to five months. Never found out if it was ordered wrong by CWofC, or just manufactured wrong, but to not check an incoming product to ensure it was done correctly is not good business practice.
This company is amazing!!..They installed and kept area clean inside and out and they were all nice to work with..Highly recommend
Work was done in timely fashion.
I have been waiting for almost 2weeks for someone to call me back and set up an appointment for the problem I’m having
Terrible
I would recommend windows and installers but I would recommend getting more estimates from other well known company.
Many unpleasant issues along the way. Looks beautiful but still having problems.
Window broken has not been replaced. Can't decorate for the holiday 😞.
Broken window pane found upon installation. Installer noted and reported to office. Followup call next day confirmed problem would be handled. Later determined replacement was not ordered for over one month. Now 10 weeks later still waiting for replacement. They don't appear to take followups seriously.
I was quoted for the windows and given a small discount for paying cash. Scheduling was easy. Our salesman stated that he would be present on installment day - he was not. Our windows were put in and 4 of the screens needed replaced due to tears. The screens were replaced within the week of calling. The goal of this consultation was to improve the efficiency of our home’s heating/cooling expenses - per our electricity company efficiency review, new windows were the key. We were told by the salesperson that the new champion windows would drastically improve the efficiency of our home and our electric bill was expected to drop up to 40%. Our electric bill did NOT decrease at all in the following months. No efficiency improvement has been reflected on our energy consumption or billing statements. Overall, we are disappointed.
No I am not.
John was so knowledgeable and explained everything so well.
would recommend champion to people in need of Windows..
Overall a great experience
Having used one of Champion's highly rated competitors a couple of years ago, I was able to compare quality, warranty and price. The quality is similar, the warranty is much better and the price is approximately 60% of what I paid for their competitors window's.