This is our third time having Champion windows installed, the installation team was respectful, and efficient. They cleaned up after themselves. The windows are already making a difference to the conditions of our living room, much less humidity than our leaky aluminum jalousie windows.

We are extremely pleased and satisfied with our whole Champion Windows experience. Everyone was a pleasure to work with from salesman Victor to office people and the installers.

Timeliness and professionalism of installation crew was excellent. They knew what they were doing.

Champion delivered the promised quality of product & installation advertised.

Champion did an excellent job of helping us decide on what we need and what would fit into our space. They patiently guided us through the entire process. They were able to start earlier than expected and finish on-time and on-budget (at least as far as I know, as we were not asked for any additional money). They addressed every little everything that we brought up, like the door wasn't completely sealed and one of the panels had some dark smudges, everything! They left us a few supplies so we could do additional touch ups as we found anything else, too. I'm actually writing this review from the sun room right now, and I love it!

My experience with all those I encountered was professional and experienced and informative.

I'm unsure at the moment because of how the initial experience was and the price increase in less than 30 days.

Quality product

Good sales and installation.

The Champion team did an awesome job in completing the project in a short time.. The team is friendly and cooperative in answering our questions. I will definitely recommend to any one who reaches out to me..

The installation team did a good job. They treated my home in an appropriately professional way.

We had a bad experience.

Yes

We are new to the Charlotte area, and don’t have any contacts yet. But we will pass on to our realtor that we are pleased with your work.

The whole process was seamless from designing the sunroom we wanted to financing to completion of the project.

Excellent product, love my sunroom and color

Will depend on how I see responses

everyone (sales,installation) was very po

Matt was very helpful ,friendly,and very knowledgeable.The whole process was very professional,prompt,and we are very satisfied with the product.Thank you Champion.I will highly recommend you

The windows are beautiful

My experience was fine except for the price of the windows I called champion for their discount of buy two windows get two free Inpaid 14,000.00 for 9 windows wish I hadn’t done it!!!

BEYOND excellent service and professionalism. Would DEFINITELY recommend! Our salesman Kevin was EXTREMELY knowledgeable and took a lot of time with us to answer our questions and any concerns that we had!

They were prompt in every respect. From my meeting with the rep to installation as promised. Installers were respectful and neat. I am happy with the finished product.

Showed up on time and went straight to work.

very professional.

I was told this room would be waterproof. It is not. Nothing was mentioned about my landscaping when the salesperson was here. Now that the sunroom is not waterproof I am being told it is because of landscape and downspouts not functioning as they should. I have had to ask for a repair within a month of the project being completed. Someone came out drilled holes and now it leaks more than it did before he arrived. 18,200.00. This was a big mistake.

I have been so disappointed by this company and trying to get anyone in Customer Service who actually cares to fix my issues is impossible. I've been punted around by the "District Managers" of certain departments who claim its the other department's issue. When asked to have my issues escalated, I was told I was speaking with the highest chain of command that I would get in contact with (who has now completely ghosted me). I have sent multiple follow-up messages and even called the main line again in hopes it would trigger a return call/email. I financed the project and have now taken it up with the financing company. The installation of the windows have issue. When communicated to the "District Install Manager" I was told I shouldn't have bought the "cheapest" option... Excuse me? I bought a 3 window slider instead of 3 separate casements so that I had the most visibility (which I believe was actually more expensive than the 3 separate casements). Steer clear of this company (at least the SC branch).

Only if Champion would arrive in “Champion” marked truck, and the crew were IDENTIFIED as Champion employees

We are pleased with the service from Champion Windows.

The workers Jeromy and Darious were on time did a perfect job were polite and professional

Quality of door appears to be good, However, it took three doors to get ordered correct. Installers were very Good, courteous and always arrived on time. Major problem I had, was trying to get information on when door with a ride.

Champion done a great job on my windows. Very friendly people and men who put them in.

The windows are incredible & stunning.

Paul and all of the men who did the installation of our windows were courteous. They all worked hard all day. Paul would answer any questions we had and these men definitely knew what they were doing. They were a great crew.

We had a wonderful experience from sales to the electricians! I would definitely recommend Champion for a sunroom!

Already have

Champion Windows was very responsive and the quality of work was very good.

The salesman was great and very attentive. However, we were unaware that the actual work would be sub-contracted out to a third party. We thought the installers were going to be Champion installers and they were not. The work was sub-par and all the windows needed to re-done twice. Their lack of attention to detail was awful and we never would have used Champion had we known this.

Very professional and good quality

Sales person and installer both excellent

The experience was great from start to finish. Anthony knew the products well, was genuinely enthusiastic about the quality, and explained the whole process well.

very professional and efficient

I thought the quality and value of the project was good and the employees conducted themselves in a professional manner.

Not 100% positive experience. Custom order, large double pane plate glass window, 6-8 weeks proposed, took 3 months. Window sat at CWofC for another 2+ weeks and no one bothered to check the window, and it was manufactured in the wrong color. Not found out until installation crew had removed the old window. Installed wrong window, "rush" put on another window. It showed up 2 months later and was installed. Never saw the sales person again after initial consult, he stated he would be by during installation at initial purchase appointment. So, I figured on a 2 month project that stretched to five months. Never found out if it was ordered wrong by CWofC, or just manufactured wrong, but to not check an incoming product to ensure it was done correctly is not good business practice.

This company is amazing!!..They installed and kept area clean inside and out and they were all nice to work with..Highly recommend

Work was done in timely fashion.

I have been waiting for almost 2weeks for someone to call me back and set up an appointment for the problem I’m having

Terrible

I would recommend windows and installers but I would recommend getting more estimates from other well known company.

Many unpleasant issues along the way. Looks beautiful but still having problems.