Recommend that the paperwork move to soft copy. The hardcopy paperwork we received was hard to read due to the salesman's writing as well as him needing to write harder, so our copy was clearer. The online payment method was no user friendly as it doesn't give an amount; it should not only show the payment due but prior payments as well as the balance of future payments.
The whole experience was pleasant. Everyone did a great job and worked hard.
Quality & price of windows
Cost, service and sales guys, timely installation.
Quality
We are completely satisfied. Our new siding was completed in a timely manner and looks great.
Please see comments below about the gaps in the seal of the installed door. Also see comments about the warranty trip charge.
Be months and still have not replaced a window and screens that they broke installing
I love my new window. It exceeds my expectations. I couldn't be more pleased.
I am not satisfied with my window put two different styles in my house and my patio door is on backwards.
Yes, I would recommend.
They did an excellent job, and I am very pleased.
I had trouble with customer services and they didn’t haul and dispose my windows appropriately. they just put it in my dumpster.
Started out well but we ran into some discrepancies once the actual job started. The installation crew was top notch, most of the issues were with the sales side not accurately representing what we were getting. Their is a major difference in custom made to fit your project and making your project fit what they want to sell you. They to modify 2 doors out of the three to get them installed and working correctly. We reached a satisfactory resolution to get the job finished but it was not as smooth and easy as it should have been.
Took a long time to get them. Not completely satisfied with the windows
From estimate to completion, we could not have had a better experience.
Quality of product, timely delivery, and installation
Measuring, installing and customer service was appalling.
Lack of communication
Would strongly recommend.
Excellent install, very good product. Very happy overall. I would recommend you to other s.
We are waiting on a window and door replacement.
See comments below
The manufacture and installation was timely and professional.
Everyone was very professional and friendly. I would highly recommend all of the crew that we worked with.
It was fine
We have recommended you guys to some friends of ours, but they will not be ready until maybe next year.
They were on time and did a wonderful job!!!!
Not sure at this time.
Very efficient and neat
We’ve had several quality issues with both the windows and door that are having to now be replaced.
They were prompt and did a great job installing our windows
Very good quality windows.
Very professional liked their attitude and attention to my needs.
The product is good, but the customer service follow-thru, communication btwn depts and install time are lacking.
If I could go back in time I would definitely go with another company. The end result turned out great, but the journey to get there was pure hell.
If they lived in our area yes I would recommend them .
We are very impressed with the quality of workmanship on the windows. We are more impressed with the excellent customer service & quality of work the installers did when they installed the windows in our home. The lead installer, Edwin, on top of the two other installers & made certain the job was being done as he wanted. He was amazing! The sales rep., John Bateman, well, he did very well also. He sold the product! 😀
We highly recommend Champion Windows!
I love my windows! Gave my home a new look.
You should just come out and look
I would highly recommend Champion windows to anyone. I will use them in the future for all my window needs.
He was very knowledgeable
Did a great job, showed up when they said they would. Megan Dockery explained everything and answered all our questions. Install crew was great, clean and professional. Great job.
Salesmen and product great! Took a whole week for the disposal truck to be picked up. Once it was… several nails (over 25) were in the driveway. Flatten one of my daughters tires
Entire experience, from sales up until installation, was great. To early to tell about quality or value, but sales and installation went smoothly and as promised.
Fast and easy! Dylan Allen is a great sales man to work with! Made everything simple.
Gave a lead that was not followed up pn
From the start to finish of the whole process and from the salesman to the installation team, everything was just very professional and very top shelf. It made the whole transition of doing these replacements very easy.
From the salesperson to the crew who installed our windows, they were knowledgeable and professional. This was a huge financial decision for us. We are thankful that we chose Champion Windows.
Whole process was very professional never under any pressure to buy. Installers did a excellent job and answered every question.