I had a terrible experience with your company.Just ask Tyler the installation supervisor.
Their customer service is fantastic!!!
The 2 day install I was promised took 2 1/2 months. One window still needs to be replaced due to fingerprints sealed inside on the middle piece of glass. No one would answer their phones or respond to emails
I might, very pleased with the windows. not pleased with requested paperwork.
I would not recommend champion windows company.
The actual workmen were great and I was pleased with their work and the product. But the total chaotic mess from the administrative side to finally reach installation day was the most disorganized, frustrating experience I’ve ever seen in a business.
We Had to do two separate orders for our windows because some of them were odd shaped. The company was not able to order both types of windows at the same time. They had to be two separate orders, that were installed at two separate times question which was a major inconvenience.
Everything was excellent
Nice window fill the room warmer,and no noise from outside
Took to long to get product no return phone calls transom was a problem not very good at figuring out problems installer said door should of been made bigger took final payment from green sky before project was finished
Everyone was professional and easy to work with.
We are not happy with the window quality. The welds are awful and quality overall is less than what you find in box stores.
Everyone was great
We had a great experience from start to finish. Great communication from the entire team!
Great work
The customer service is absolutely terrible. No one calls you back, then we got a bill and the job is not complete. Again, we were suppose to get a call back in 24hrs., that was over 2 days ago.
I would definitely recommend you to a friend if he needed a similar product
Experience has been great!
We were demonstrated the our new windows would not feel hot or cold to touch and that is not the truth.
I was very impressive with Michael Bohl sales approach and overall broad knowledge of the Champion Business during my selection of an entry door. Additionally, I was kept abreast of every steps that was being taken prior to the installment of my door. And the installer, Bill was very courteous, polite and made sure that my furniture, floor, etc was protected when installing the entry door. Prior to departure, he ensure the keys worked and door met my expectation.
From sales person to installers everything was very professional.
Due to the room over the garage being cold, we wanted an R insulation that improved the room. Apparently that was not the case. The supervisor at the end of the project said the R factor was approximately 1. Where my husband saw the installation team put an entire package of insulation into their truck with other materials they were hauling away.
The windows are nice. The installation was impressively good. Quality looks fine.
The look and quality of the sunroom is great. We're just disappointed that flooring and wall paneling could not be included. The sunroof is yet unused.
No one from Champion on site entire day of installation. Contractor had to explain everything.
Missing a screen after install. Had to call or text Champion several times to get any word about it.
Never any real follow up after missing screen reported.