Though my door is beautiful it is MISSING THE DENTAL SHELF! I have tried numerous times to get someone to help me but it seems as though that since you have my money and delivered a door (though not correctly) I don't matter any longer!
High quality, good people.
I have all good things to say about my new 3-season room! Already love it. Had coffee there this morning while reading a devotional. Tom did a great job. Very meticulous and cleaned up well including vacuuming the bits of stuff in the grass! Sliding glass door works great as well as the windows.
I sill feel the door is not a quality product. We can still see some light coming through the side on the handle where the weather stripping was cut too short in the factory.
I was very pleased with the date of installation. It was sooner then the date quoted me. They are beautiful and the installation crew was excellent. They left my house cleaner in them it was before they started. The crew answered all of my questions and were very professional.
I currently have unresolved issues, so I am not able to agree to this statement.
This was the worst experience I've ever had with home improvement. There are so many issues with the installation and now I'm waiting more than a month for these issues to be addressed. And I'm told one, quite important issue, will not be addressed at all.
The first process of having the sales person come to my house went pretty smoothly, but when it came to the final schedule it all went down hill.
I love the windows and the installation went smoothly.
Team was quiet and very organized. Polite, let me watch and question.
It was very easy. They were on time and in and out in no time. Cleaned up when done.
Very pleased with the windows and Matt's crew
The night before my install I received a call saying that my time slot for install would have to be pushed back till 11 from my 8 o’clock slot because something came up for the contractor, no problem. Well 11 comes and no contractor shows up so I call champion to see what’s going on and the said they are not sure and going to call the contractor. They call back and said that the contractor wont be there now till 1. At that point I’m mad because I could of worked a half day instead of taking the whole day off work. Well 1 o’clock comes and still no contractor show up so I called again at 1:15 to see what’s going on and they told me that they won’t be there now till 3. At that point I’m really mad because now I could have worked a whole day and not burned a day of my vacation sitting around. The contractor finally shows up at 3:30 and they did their job and was in and out with in 2 hours. I called my sales man and told him something needs to be done about this and that I just wasted a whole day sitting around waiting for the contractor to show up when I could have worked and made money, and as of today I still have not heard from him.
Definitely
Installation was easy. Done within a day. Beautiful windows and ease of cleaning them.
I am not pleased with the screen placed in under my balcony. This does not keep hugs out as I was told
We have had a great experience with Champion Windows from the salesman, Brady, who was great, to the person who came and measured our windows, to the installers who did a great job.
I love, love my Champion windows!
Price is a little to expensive.
The door arrived and was installed damaged. When I asked about the replacement was told 3 months
Where do I start? So many things wrong with the order. Then we’re told you can’t have half screens on those windows. Then we were told That the window division couldn’t be 7030. It had to be 6040 all this after they installed it. They installed the wrong sliding door. They gave us an extra pillar instead of two large pieces of glass. We have three smaller ones. All they did was tell me how expensive it was because I had large glass and then they put in something like that.
We are enjoying our new sunroom very much. We are pleased with the quality of work by Ty Pritchard, our builder, and the material used.
From sale to install, very professional
My first experience with the sales person, the installation, and the product (sliding door) was great! So I invited Champion over again and purchased another door. A VERY expensive door, which does not seem to be insulated and is very light and not sturdy. The window panels are cold in the winter and seems drafty. The installer was training a new guy who messed up my bathroom for his personal use.
Very unprofessional wend trying to address concerns of customer with no resolution to quote it is what it is from management