They used contractors to install their product. Two of the three workers never spoke a single word of English. They drove a beat-up van that they popped the hood on as soon as they pulled in my driveway. The van sat like that the entire installation period. Made my house look like hillbilly city. When I originally talked with the Champ salesman, I SPECIFICALLY said I wanted people who spoke English on my job. I might as well have spoke to the wind.

Friendly staff, good communication, fast and efficient installation.

Any one who mentions thinking about home renovation

We will see how it works out. We had a visit on April 29th from the expert,Jason and were impressed with his knowledge and helpfulness.A neighbor has asked us about our experience and we told her to wait to see how this works out.

Rob was fantastic getting everything done in a timely manner while dealing with inspections.

Great quality product and excellent installation services.

Professional operations from sales to install

glass came tinted and we were never informed of the tint. this significantly alters the light coming into the house. it is awful.

Great salesman and installers. Great looking product.

Didn't finish the job, now want to charge to finish.

Our front door is amazing. Our back patio door trash. There is color bond issues and we were told in January it would be made right. Scheduled someone to come out was told to be patient champion would make it right. A service came out yesterday and suggested using touch up paint on the door. Mind you it is a brand new door with bunches of blemishes and white paint. We have no screen door that was supposed to come during installation. When service came out they had nothing with them so we waited 3 months for service and now we wait longer. We spent 10-15 k on a door that not only looks terrible but that we have now had to wait on repairs for going on 6 months and who knows when it will be fixed correctly. We are not happy spending that much money on a door that is going to be fixed with touch up paint. We were told we would be happy once someone came out well we are not happy and touch up paint and ordering half a dooe is not the answer either. Very disappointed with this purchase. We had planned to purchase siding this summer and then an enclosed patio this fall or next summer however now I am not sure we will purchase anything ever from champion and shop elsewhere. It is a shame because we purchased 20k in windows and now 20 k in doors. Customer service sucks and when we spoke to upper management they told me and my wife we will be satisfied and we are not. No discount, no new door, no screen door, 6 months and we still wait. But we will be satisfied they say. Unfortunately you guys dropped the ball.

Overall it wsas a smooth experience from the consultation to the install.

The blinds on different windows doesn’t fit nobody could explain why,should of been told that this could been a issue

Good quality windows

Very professional. Answered all questions. Cleaned up when done. Will recommend to friends.

I have to say I'm a little disappointed with my sliding glass door. The door is heavy making it a hard slide to open and close. When it's open the two glass panels have a dark green tint. I don't like that, wish it was clear for my view if my landscape.

I expressed my concerns with customer service. We were scheduled for Entry Door Installation on 3/31/26 between the hours of 12-4 pm however, we were never told that the installers were behind schedule or may not get my home on that day. I was the one who reached out to customer service to check the status of our install. That is not the service I would have expected from your company. We are repeat customers and never thought this type of service from such a established company.

I don't think the sales guy was very detailed about what we were getting and what our options were and the breakdown cost of each window. This was my first time buying windows and we let him know that.

The product themselves are great but the execution was poor. Gridlines were messed up still have not been replaced even though they were supposed to be rushed. The install team was not great. Chips in drywall, nail holes still in trim. Some trim pieces I had to re install myself along with a broken window and one that could not be opened still waiting on service to come replace the sashes with updated grid lines and broken window.

The price, showing up late to install date, and during install two screens were broke and having to wait over a month to replace them

Good quality, wide selection, professional staff.

Excellent product and workers installing

Recommend highly

I liked the quality, and friendly service

From sale to finished product, not happy with it