The house looks great after Champion put the new siding on our house,

We were very happy with the install. The guys were extremely professional and did great work

From first contact, to final inspection, our experience was excellent! Thank you Champion Windows!

I would definitely recommend the installation crew. They were awesome! The communication part was not as good.

Been a fantastic experience from beginning to installment. One window was damaged during shipping and was found by the installer. Replacement parts were ordered and just waiting for a call on the repair!

Everything - the in-home quote, measurements appointment, communication throughout, and installation - was a great experience. Everyone was always helpful, kind, and patient. The costs for what was received is hard to beat.

Very pleased with the quality of the product installed.

I feel like I paid too much and was rushed to make a decision

our first champion project was to replace basement windows, the windows came in and were the wrong size so it took much longer than we were initially told for project completion. our second champion project which was initiated over 1 year ago still has not been completed to satisfaction. we ordered a new front door and when the product came in AFTER our old door was torn off the house, they realized that the new door had holes drilled into the inactive side, but no dummy handle for that side. This left us literally with a 3+diameter hole in our front door for 2+ weeks, then the hole was filled with another active handle, not a dummy handle, leading to confusion in our house because we now have 2 sets of keys and must keep straight which keys are for the inoperable door handle. On top of that our original trim and molding around the door had to be replaced, we were ensured that this would be replaced to a standard equal or better than what was there originally. As of today's date the replacement trim on both the inside and outside that was installed has been left unpainted. To top it off, we are now receiving bills from Champion collections department asking for payment on the balance due for a project that is incomplete and not finished to our satisfaction. Not only will I never use Champion again, I am also actively DISCOURAGING everyone I know from using them due to the complete mess our projects have been.

The job is unfinished because one of my windows is poorly manufactured. It has been quite a while with little contact I would expect this to be fixed in a much more timely manner.

From the contract side to installers was held in a professional manner.

Great experience, highly recommend.

We left a voicemail for the district install manager and have not heard back at this time.

Great job and attention to detail on the installation of our siding.

Response to questions TOOK TOO LONG to get a response. When being installed, the patio door had a problem, and it took months to repair. Also, it took 7/months to complete installation.

I was pleased with the crew as they were very careful and professional. I like the ease with opening and closing of the windows so easily. I will likely use Champion again when it is time to replace the remainder of my windows.

screens had holes or not delivered. Replacements estimate up to three months. No locking option for one side of dual slide window.

Champion makes quality windows and backs them up with a lifetime warranty.

Too long

Worst company I’ve ever worked with

Great quality windows

Windows and doors took 4 months longer than expected.

My doors took almost a year to complete because the first person who was cent out to measure didn't get the measurement right. The doors were brought to my house in October of 2023 didn't fit so I finally got the doors installed in February of 2024.

After the sell, it sounds like our sales contact left and we struggled to get information on what we needed to submit to our HOA since we have never been in that process before. The second contact we got apparently left too, and we could not get a response on email or phone for months and nobody ever reached out to us to update us with a new sales person.

Kyle was very thorough at our initial home visit. I never felt pushed as we worked through the window options. Very informative.

Office staff was very helpful when changing install date from a poor weather day to a better forecast.

Mario and instal team were efficient, polite, and very detailed. Corrected the couple minor things I found with courtesy. I will request them for our next phase.

Based on experience I would not recommend Champion to anyone.

We had several issues with our purchase before getting things resolved. Incredibly difficult to reach anyone to get questions answered.

It was a stressful and frustrating process. I felt ignored and abandoned. I wouldn’t want friends or family to experience what I experienced.

They did an excellent job, fast, clean, and courteous.

overall very happy with the finished sunroom.

We are pleased with our windows so far. Installation went well, great crew.

They forgot the doggy dog for our sliding glass door, and the screens for some windows. Installers were great, but still haven’t heard back from the main company about it.

I am currently unsure if I would recommend Champion windows. This will depend on how quickly our windows are properly cleaned.

Great product. Terrible customer service and communication.

I have referred Champion/Justin and will continue in the future.

Sales presentation was all done with handwritten notes as if it was made up as they went along. The window order turned out wrong. It has taken months to get the project completed. Still not complete. We experienced even worse with the first home we had Champion Windows installed at.

There were installation and order problems. Getting the needed reorder and repairs was not done in an efficient manner.

Champion windows are a quality window. Almost all replacement our windows are from Champion.

Sales representative had great ideas

Customer service is poor. Sales rep. said the people that referred me would be getting a gift card for $200. The install was done on 11/18/23 and they still have not received it.
I have left a message for the office manager, after failed attempts to various numbers, with not response. the sales rep I have talked to 3 times about this. One recorded message that I never heard back.

Started in June for 6 to 8 weeks. Finally got them in December

Product looks awesome, if only it was the right door. Fingers crossed they are able to bring the right door next time. The windows look awesome and I can definitely feel the difference with the heat. Company definitely has communication issues within. Sales person is only here for the sales if they say they will be there to make sure the right products are used don't listen. They won't be.

Champion window and doors drug out our install process for almost two years. The quality of the actual products do not justify the price you charge. Similar products cost less than half of your cost. I could swallow and accept this if your service was exceptional. It is NOT.

It is very well built and nice looking. Only problem we have is the goopy glue on the glass, we can not get it off. One worker got most of it off but another one couldn’t get it off, there is a work order in for them to come out and finish getting the rest off

They do not have a direct line to get service issues resolved

Sales person was honest and was open to negotiating a price I could afford.

No follow up. Have pending issues

This company was outstanding to work with from the sales person to the installation. The window is very high quality and looks outstanding. Would not hesitate to use Champion again and will highly recommend on our neighborhood blog.

I loved the contracted installers and the initial sales reps the first time around, now after damage from a hailstorm and the new group that came out I am highly unsure of the quality of the product and installation where they repaired damage.

All parts sale to install excellent