Great product, great price, completed two months ahead of schedule!
A lot of promises and mistruths from the salesperson, horrible communication from the project manager, and a prolonged installation process with issues.
While not the least expensive choice, our windows couldn't have been a better choice. The quality is high throughout, delivery time was even a bit shorter than expected, and the installation crew did quality work quickly and was professional.
Excellent customer service, product and installation.
Nothing but issues and excuses
My order not placed until 6 weeks after I signed contract on Feb 29, 2024. 6 months after, still no windows installed after giving me several dates to installl that never transpired. 8 1/2 months later last of 2 installments completed...however without the tempered window glass as contract indicated, with a defective pane in bay window, and no insulation under bay window shelf...which did not pass city inspector. Now, January 15, 2025, 10.5 months after order placed, the defective window has not been replaced, nor the tempered glass installed, nor insulation for the bay window. Champion considers it a service issue, while I contend that if installation is done with incorrect materials, defective materials, and insufficient to pass code inspection, then it's not done to completetion.
My experience with Champion is everything I hoped it would be when I first inquired about a sun room. From beginning to end they surpassed every aspect of the project. My satisfaction mattered to them. Great company to do business with! You need an enclosure call them!
The builders are understaffed. The finish material is filthy and multiple parts were damaged (dented ceiling panels, scratched windows) I can't get this sunroom completed. The permit had issues such as including ana electrician who wasn't part of the project.
Definitely will recommend.
Patio door shattered with first cold night. It is going to take 4 months to get a new one
Excellent service, quality of the windows, and installation.
Excellent experience from start to finish. I’m definitely going to be calling about getting my siding done by them also in the near future
To many things you don't know until the windows are installed. We were told that they would be installed in 4 to 6 weeks. That seemed long, but it took 4 months and they kept baggering us for payments all the time. Now that they are in we find that the sliding door will not open as far as our old one because of a handle they say can not be replaced. (only one type of handle?) ddI just hope we don't find other problems down the road
Excellent product, good workmanship, fair cost
Everyone was extremely professional and honest with all answers to any questions. Also made sure there were no questions about any part of the work to be done.
Eventually we got the door I ordered, but it took 3 separate installations and over a year.
Widows look great.
I'm retired so most friends are all set.
Quality is good, kept to scheduled appointments, neat, clean and quick.
We chose Champion for an entry door because we were pleased with our siding from them. The entry door and the windows on either side are just what we wanted. The salesman knew the product, measurements were correct and installation was well done. We're very satisfied customers.
My experience was terrible.
We are overall very happy with the outcome of our sunroom, but it takes some skill to get the sliding doors to close properly.
I will never use this company again and wouldn't put my friends through such an ordeal
Would use Champion again. Had them do our whole house years ago at another location. Very satisfied.
I was kept informed and the installation was perfect