Everyone I came in contact with was very nice, professional, knowledgeable, and on time. Good team of people.

The whole team from the salesman, Afredo Lopez, the people in the office and the installation team were very professional and did a great job!

Poor customer service during installation

Overall In the final analysis Champion done well once the work was finally started.

product quality did not come close to expectations; installation has left every window with a different amount of tension, range of motion of the sash, and finagling to ensure proper latch closure

My three door locks do not latch into the keepers. This is the way the installer walked away from the job and left them. A service person has already made one trip to my home and they still do not work properly. I paid nearly $30,000 for this sunroom. The installer should have verified everything was working correctly before he left and I should not have been forced to call a service department in another state and schedule service on my own. It’s not my problem the installer abandoned the job.

Yes the quality and price were wonderful and I took quotes and you by far were the best. In price, quality and warranty.

Had some issues, created a plan to remedy the issues with management; however, they have not set a time to complete.

Our window installers Juan and his crew were the best, they explained to us the process that was about to take place, they were very courteous and quiet during the installation, they also were very thorough in their cleanup, they left nothing undone. I give them 5 stars. 🌟

Everyone was professional & courteous. The time schedule was extended because of specialty window.

The windows are nice, but relatively expensive. The measurement crew did not measure properly and we had to wait an additional month for our 3rd window to be replaced.

The replacement window person showed up with the wrong windows for our bay windows and the ones installed will not open to clean they are way too tight! The siding install was a fresh experience with great service and cleaned up the whole project very well the siding looks great!

We were recommended by my brother-in-law, and were told that they would receive something as a gift for referring us to you, that hasn't happened

These are the best windows. They are so nice and we can already tell a difference.

Extremely professional!

Never

They did a good job. The gentleman who showed me the windows did a great job explaining things to me. He showed how the window worked and did a great job. His presentation was good.

I don’t really know what more you could ask or expect from a contractor/vendor. I had a small job 3 windows as part of a kitchen remodell) and I especially liked the salesperson not pushing to sell more windows than I wanted. The other big companies wouldn’t even come out unless I allowed them to measure all 50 windows in the house.

Champion is a great company to work with.
They are professional, friendly and willing to go the extra mile.
The installers even helped us with taking down and putting back up our window blinds.
We are a repeat customer with Champion. Some years ago they installed our patio doors with which we are extremely proud.
There products are a good value for the money.
I highly recommend them.

Shop around, but would suggest they consider Champion as well. Compare and you can see the difference in the window build. These are some nice windows!!!

Most Affordable Prices, High Quality Products and Professional Highly Skilled Installers.

There is an issue with getting the correct screens on time. The service is great.

Very professional and did a very good job

The salesperson was very nice and very good at explaining the products. They did great. I felt like he was very honest.

The did a great job, and the window seems to work well and correctly. I won't know until the hot and cold weather sets in.

The windows are excellent ,excellent quality..

The whole process was very pleasant. Everyone was knowledgeable, and the communication was great. We enjoyed our experience with Champion Windows.

The people we dealt with face to face are awesome! Whomever monitors tv advertisements needs to keep up with when promos change. Almost a deal breaker. However the measure man, Jeff, made it right!

Multiple problems with installation. Still waiting on warranty service to be completed.

They did a wonderful job.

Very professional

Champion kept me well informed abou the time line of my windows.

Good quality product, professional installers, they went above and beyond as they put new window sills in

Basically, I was really impressed with the level of service all through, from start to finish.

Poor construction led to the sliding glass door leaking and creating puddles of water on my living room floor. In the bathroom, there was a hole the size of a quarter where something had been knocked over, and there is another spot where there is about 6 inches of paint missing that nobody mentioned. There were two teams that arrived, and the sliding door is where I have a problem. The men who installed the two windows in the bathroom, one of which was above the shower, left everything very nice and cleaned up behind themselves. However, the men who installed the door left a mess and did not properly clean up after themselves, giving the impression that two different companies had come out, despite the fact that everyone was from the same company.

Salesperson was knowledgeable and understood what I needed. The quality of my windows is absolutely great. The crew that installed them were professional. The whole experience with this company was excellent. I absolutely recommend it

They are very service-oriented!

kind of hard to do consider how bad the overall install process went. Finished product was okay but getting there was a beating

Great installers

I am completely satisfied with my windows. They are every thing I expected.

Product quality and speed of installation were great. Placing the order for production and replacement window were not handled very well.

Outstanding customer service.
Martin my Sales rep is very knowledgeable and totally recommend Champion Window

I have an issue with marks inside the 2 window pains when condensation occurs. I can't get anyone to respond to the pictures I have sent in to your customer care service.

most definitely

They were very prompt and professional, and they did a good job.

It took 5.5 months for the windows to show up. Screens followed 3 weeks later. The windows were measured upside down (which went against the existing shutters. The windows CAN NOT be opened from the inside to clean due to the existing shutters in spite of bringing this to the attention of the sales woman who was quick to say they would work just fine. New shutters will be 5K, These windows do NOT warrant that much mony. NO ONE ever made contact with us, we had to initiate contact every time we wanted to know the status. I don't know about you, but my friends are too important in my life to screw them over as I have been done

Great all around service and products. Windows were ready and installed an entire month before expected! Couldn’t be happier.

I tried to purchase additional windows and the sales rep never called me back.

Sales person & 1st person that came told us they could install as they got windows & install in stages. Not the case. Took forever the windows to be ready to install. Months. Had high electricity bill

Very professional