I have enjoyed working with each person. I’ve had contact with that includes Scott who was my initial contact, Tyler, Cody, and most of all Jacob, Russel, and Miss Della.
Communication is the key. When setting up the meeting with our salesman Seth. Champion contacted us several times. After we signed the contract it was like they ghosted us. I had to contact them several times to find out the status of our windows. They never told me of the delays.
Everyone was very professional about everything from salesman to the installers. I would highly recommend Champion windows to friends. Thank you.
The window order was not 100% accurate the first time and it took a little back and forth to get the correct product ordered hence the 4 stars instead of 5.
Our project took 4 months to complete, and we assume it’s because Champion ordered an incorrect window for us. We asked for the “cheapest” option, which is not what we received. Also, after installation, we found shattered glass on the ground in our backyard.
My Champion windows came in and patio door and got them installed today. The windows and the patio door are made of excellent quality. I can already feel the difference in my home. Of course I’m replacing 17-year-old windows and a patio door. The glass and the construction of the windows and door are superb I also want to thank Mario and his two helpers I’m sorry I didn’t get their names for installing my windows. They had six windows and a patio door tore out and put the new ones in three hours and finished up with sealing and trimming and even put On New Shutters That I had bought in another hour and were gone. They cleaned everything up, swept, took out all the trash, cleaned all the windows and wiped everything down.I hope now that I will start saving money on my heating and cooling bills because these things are so energy efficient.Thank you again, Champion Windows I will recommend you for anybody that’s looking for windows or patio doors.
No
Very professional throughout the process.
From start to finish it was a great experience. The sales team was super friendly and knowledgeable, the manufacturing got done earlier than estimated, and the installation crew was fast, professional, and great at what they do. I am happy with the product and the service.
My recent experience had some communication and fulfillment issues.
Love the new windows!
Let them know if quality workmanship and job satisfaction is what they are looking for, call Champion.
Did an awesome job!
very happy with the whole process
I'm hoping the windows are actually worth the money, I have second-guessed my decision all along the way. 4 out of 5 windows did not fit, the old windows had to be re-installed and replacements ordered. NOT ONE PERSON FROM THE COMPANY EVER CONTACTED ME. Any feedback I received resulted from my reaching out for answers through customer service...always long wait time.
Windows are good customer service is not.
Took 3 tries to get the correct storm door
I had a great experience from start to finish. Everyone I had contact with was helpful & courteous. I really like my new windows. I had Champion windows installed in another home I owned & was very satisfied. That’s why I chose Champion again. Thank you
We are very pleased with our new Champion window!
Very good cleaned all the mess up very good work it is terrific great job thanks for all the hard work
The installation crews were the best!8
Love the product but the build process was a disaster.
Ask us after it is all said and done. It appears there may been trouble in the kansas city area with the project manager. And we have not been pleased, however getting better.
Unable at this time
Probably, overall would recommend this company.