We ordered a 4' X8' replacement window. We were promised a4-10 week delivery which was missed by a full month. The frame of the triple glass window was well made and the window fit the rough opening well. The installation crew showed up on time and did a nice job of the installation.
however after the window was installed and they were cleaning the glass on the inside and outside of the house it was discovered that on the interior of the window glass, one of the panes had residue from the manufacturing process on one end of the window. It is unacceptable and surprising that this was not caught during the manufacturing process or before shipment. This is a very expensive window and no one bothered to give it a final quality check or even worse check the quality between processes. They have reached out to me and if they resolve our problem fully and in a timely manor I will likely change my review. The window itself is very nice. But it must be replaced.

Very professional throughout the process.

From start to finish it was a great experience. The sales team was super friendly and knowledgeable, the manufacturing got done earlier than estimated, and the installation crew was fast, professional, and great at what they do. I am happy with the product and the service.

My recent experience had some communication and fulfillment issues.

Love the new windows!

Let them know if quality workmanship and job satisfaction is what they are looking for, call Champion.

Did an awesome job!

very happy with the whole process

I'm hoping the windows are actually worth the money, I have second-guessed my decision all along the way. 4 out of 5 windows did not fit, the old windows had to be re-installed and replacements ordered. NOT ONE PERSON FROM THE COMPANY EVER CONTACTED ME. Any feedback I received resulted from my reaching out for answers through customer service...always long wait time.

Windows are good customer service is not.

Took 3 tries to get the correct storm door

I had a great experience from start to finish. Everyone I had contact with was helpful & courteous. I really like my new windows. I had Champion windows installed in another home I owned & was very satisfied. That’s why I chose Champion again. Thank you

We are very pleased with our new Champion window!

Very good cleaned all the mess up very good work it is terrific great job thanks for all the hard work

The installation crews were the best!8

Love the product but the build process was a disaster.

Ask us after it is all said and done. It appears there may been trouble in the kansas city area with the project manager. And we have not been pleased, however getting better.

Unable at this time

Probably, overall would recommend this company.

Screens for awning windows left the factory 5/16' under size in height, installers when I pointed this out said they also noticed screens were under size in height but were told to take the windows out and install them, my only conclusion is, installation manager thought we would not notice. Working for an ISO and M1003 company for 40 years, my opinion is Champion Window company QC control leaves something to be desired.

Very terrible service post installation. Screwed up glass in windows in one room. Been waiting for months for screens.

I do talk you up to my friends and neighbors. I do not usually post comments on any internet site.

Expensive and delays prevented on time install

From start to finish everything was as it should be I am very satisfied with my windows

I will reserve comment until the replacement glass is installed