Windows are good customer service is not.

Took 3 tries to get the correct storm door

I had a great experience from start to finish. Everyone I had contact with was helpful & courteous. I really like my new windows. I had Champion windows installed in another home I owned & was very satisfied. That’s why I chose Champion again. Thank you

We are very pleased with our new Champion window!

Very good cleaned all the mess up very good work it is terrific great job thanks for all the hard work

The installation crews were the best!8

Love the product but the build process was a disaster.

Ask us after it is all said and done. It appears there may been trouble in the kansas city area with the project manager. And we have not been pleased, however getting better.

Unable at this time

Probably, overall would recommend this company.

Screens for awning windows left the factory 5/16' under size in height, installers when I pointed this out said they also noticed screens were under size in height but were told to take the windows out and install them, my only conclusion is, installation manager thought we would not notice. Working for an ISO and M1003 company for 40 years, my opinion is Champion Window company QC control leaves something to be desired.

Very terrible service post installation. Screwed up glass in windows in one room. Been waiting for months for screens.

I do talk you up to my friends and neighbors. I do not usually post comments on any internet site.

Expensive and delays prevented on time install

From start to finish everything was as it should be I am very satisfied with my windows

I will reserve comment until the replacement glass is installed

Everyone we interacted with at Champion was friendly and helpful. We never felt pressured by the salesperson, and that helped us feel this company is trustworthy. Nothing is more off putting than a pushy salesperson in your home. The presentation that Zachary gave us sold the materials and Champion on its own. It was very impressive and made the purchase a no-brainer.

The installation crew were great. They were on time as promised and quick to work. My toddler was fascinated with the installation crew and the gentleman was kind enough to interact briefly with my son instead of ignoring him or acting like he was in the way. I felt comfortable with the people who came into our home and satisfied they left things as they found them.

Champion will have my business for years to come, and I will 10/10 recommend them to anyone who needs windows.

i thought the showroom rep, the salesperson that came to the house, and the installers were all top notch.

Good windows.

On July of 2023 we had our bay widow installed unfortunately the picture window was scratched. This is where the trouble began, since then as of today June of 2024 almost one year we have had or tried to have 6 more picture windows installed all with some sort of blemish or crack or mismeasured. I think the product could be really nice if we could ever get a correct glass. Seems crazy to spend almost 10 thousand dollars and can't get a window without an issue. Pretty poor quality control.

From start to finish, Champion keep me informed on the progress

The quality of the windows and installation are very good. The scheduling and customer support are disappointing.

Windows, on special, were a good deal. But normal prices would be insane.

Very likely to recommend. Good value and quality for the price. Work was completed as promised on time.

Your windows have many good qualities like thickness, looks, and sturdiness but the defective cranks on your casement windows negates the good qualities and we cannot in good faith recommend Champion windows due to this one defect. The windows are almost useless due to the weak, easily broken cranks. Please fix the cranks and then we can talk about recommending your windows.

I would not recommend Champion windows because the money that you pay is not cheap. The Quality is not good for the amount that you pay.

Work crew left equipment on my new lawn, where it has turned brown. Picture taken by Champion guy, also more importantly, attitude very bad of the immature "manager" I spoke with on phone about the yellow tint on the two big windows which I certainly did not ask for and does not match my other big picture window on that same side of house.! So my window treatment isn't white any more it's tea beige colored. I do not like it! They sure don't match my other window glass. He offered no resolve. Not happy.

I think the price is way to high

It was told to us by salesman that the window and siding they installed was energy efficient and we could take it off our taxes, When we tried it was not true. Had doors put in and was told the same thing, not true also. Was very disappointed, they should have offered a refund or something to make up but didn't probably won't use them again, but they do good work and clean up after it is complete.

The windows are pricey but are good quality. Certainly much nicer than my old windows. I only replaced half for now because of affordability, but I'm eager to replace the other half through Champion once I finish paying for the first half. The windows look very nice, and I can open and close them all one-handed because the locks turn easily and the slide up and down in the frame is effortless.

Probably not

This job took way longer than originally estimated and we had issues with the project supervisor to the point we escalated our concerns. The workers were nice and answered questions when asked, and the quality of work seems to be good however the hours per day spent on the job site was frustrating.

The windows that we bought are high quality.

We were lied to about them having a crew and only sent 1 installer out for our siding and it took twice as long as we were told. When it came time for our windows the installers did not center the windows and reassessed them into the walls so we are no longer able to hang our blinds.

Great windows and fantastic customer service

I had a great experience with champion windows. I have already recommend them to some friends! Dave Strydom was a great knowledgeable salesman and the installation crew were clean and professional

It just took so long and not everyone was on the same page. I talked to people from Colorado. Chicago and Kansas City about the project and it seems like there are too many upper management people involved. Mike, who came out and measured the porch and kept me updated was the only consistent person that I worked with.

Quality, efficiency, timeliness and professionalism were all part of the services rendered by Champion.

I high windows, siding and sunroom Would do the roof. I would have a whole Champion house. I am highly satisfied, very pleased, top-notch five star rating in my opinion.

Very professional sales and installation. Windows look great.

I would recommend champion to anyone needing windows

Definitely worth the investment in a functional entry point to my home. I feel much more secure with this patio door than the original one that came with the build of the home, from 1973. It was falling apart.

I have already recommended Champion Windows to a potential customer. The quality of their service is excellent.

I had great experiences with champion

Workmanship was well done. Missing part of the threshold, but will be fixed this coming Tuesday.

Have used Champion for Windows, siding and doors in 2 houses and a condo. Always a great experience with sales, I installation and service.

Good people, sales and installer

Product quality on the windows and sliding door were horrible. Installers were very good, because of the quality of the product I cannot recommend.

Terrible customer service.

I would recommend Champion Windows and, in fact, have done so over the past few years.