The windows I selected are very nice. The installation crew did not rush, even for a January installation in Minnesota, and they cleaned up well inside and out.
Too many involved lots of miscommunication
My windows and door weren’t as expected. I was told I would lose about an inch on my windows due to the install type and I lost 6 per window pane. When I ordered my door I said I wanted to be able to have a storm door and the door installed doesn’t have equal framing depth from the sides to the side of the window. I’ve been told I was getting a call from a manager multiple times and never received that call. Had to call myself.
Happy with the product, so far. Since completion date (early January) was many months beyond the projected dates given by the sales person, we will see once spring and summer arrives.
The price was way too high for the quality.
I wouldn't want anyone to go through what we went through - many sleepless nights and we actually thought this company might have been a scam.
Champion has done our windows and now the siding. We are very happy with both jobs.
Installer did a good job but the frames have glue stains on the outside. Two of the windows have scratches from factory and the interior frame did not arrive at the same time.
There are issues with the installation of my windows that have not been resolved since July and it is now December
Overall satisfaction is poor.
At this point I would not. I also want to replace some other windows and was planning on using Champion. But the multiple rescheduling made it difficult to go back to Champion.
Excellent from start to finish.
The three door installers were punctual and professional. The were an excellent team and did an excellent job. Afterwards, they did a thorough cleaning. Thank you.
I will not recommend Champion Windows. The product is amazing but the services have not. I have been working on this project for over a year. Its been frustrating and stressful. I had to reach out to customer service for updates. My project fell to the waste side and this was very disappointing.
Easy to work with and great staff
We just had our 16 widows installed by the professional team at Champion Windows and I couldn’t have been any happier with there work. I was a little concerned about the whole process at first but Tiffany Preuss and Kelsey Olander were able to address my concerns and complete our project with superior quality and workmanship.
To be succinct, the people were easy and amiable to deal with and the windows look great. We're saving up to purchase some new windows so we'll be seeing you in the future!
Everyone was kind and the workman did a great job. The windows are beautiful
The salesperson was knowledgeable and answered all my questions. The two installation guys did a great job, hard workers, only glitch was no handle for the screen door though a service request was put in and they got back to me within a couple days and will be out next week to install the handle.
Sales guy was great and very helpful, installers are very clean and friendly
No communication, windows are not level — looks like a Picasso room
Going on a year and project not completed.
Champion’s salesperson Ari Hankkila was great! We first met with him on April 20th. He was very informative, and provided us with options that made sense for our project. Unfortunately the rest of our experience was abysmal. Installation started on July 5th, but several items for our project were not ordered correctly by their staff in early May, so the project has not been completed and is dragging on into September now. The windows in the master bedroom have not had screens since July 5th, so we’ve been unable to open the windows in that room during the hottest months of the year. None of the installed windows have the interior trim, so you can see the insulation in all of them. They blame the delays on their own factory. Really wish I had gone with a different company for our project.
The quality of the screens is poor. Not worth the 30,000 we spent.
Installed wrong color of the window. Issue still not resolved