I wanted to mention how pleased I was with the installation process. Everyone was prompt, kind, and respectful. When the job was done, you couldn't tell any work had been done because the area was so clean. Thank you. I also wanted to compliment our sales person. He knows the product very well and didn't need a lot of time to recommend the best products for our needs. The in-home demo of the window's efficiency is very good sales tool.
Quality products. Professional installation. Easy to work with!
Champion customer service is horrible.
From start to finish, everything has been excellent. Cost was kind of high and wife doesn't care for how the windowsills get wet when it rains.
Well done
The entire process was easy. Pick the style of window, pick the color, and let them do the rest! It was awesome that we could get a matching sliding back door with a pet door installed directly in the glass!
Professional, quick, thorough, Informative and pleasant.
The time between initial visit and completion was multiple months despite being told it should be 8-10 weeks. Closer to 4 months. We had issues with initial measurements being wrong and were told it would cost more money. Then we were told it couldn't be done. We decided to cancel. Then we were told we couldn't cancel because they were going to do what the original ask was. Then when they came to install the special ordered glass there was a piece missing and we had to wait to have that special ordered again and come in.
Sales and installation was handled very well from start to finish.
Somehow the requirement details on the work to be performed were not completely communicated to the siding installer and we had to contact the sales person to clarify. Issues were finally resolved and the installation continued.
as honorable mention
Excellent job and fast once they got started. We are very pleased.
2windows had scratches. Still waiting for replacements
The products and personnel from Champion Windows of OKC are wonderful. We have Champion windows, front and back exterior doors, patios doors and siding. The warranties are wonderful. We would highly recommend them to everyone.
Had siding put on my house very pleased with the look and the job that was done. Jimmy from champion was really good to work with and the crew he sent out did fabulous job. Thank you Jimmy from champion and Mike and his guys for the work they did
I'm very pleased with my windows thank you so much
Great work by installers
The Champion Window process from initial consultation to installation was excellent!!
The entire process was flawless; no problems at all - thanks for a great job!
We have been so pleased with the quality and look of the windows. The process was easy and the windows arrived as scheduled. Installation was efficient and well done.
Was a return customer and, unfortunately, we had a better experience the first time around.
My preliminary experience was fantastic! However, one of the windows was broken the day of the install. The installers told me about it before they even put the window in, and told me they had already reported it, and it would be replaced as soon as they got a new one in. They added a plastic film to keep the large crack in place, which was fine.
That was in November. I waited until after the holidays to even worry about it. I reached out to Gary, my sales rep, on 1/15, and was told he was getting an ETA. It’s now 2/6, and I’ve heard nothing. Unfortunately, it seems to be an indicator that Champion only cares about customer service until they are paid.
The salesman was a very polite & helpful in explaining each step of the process.
Everything went smooth and on time.
Champion and salesperson Greg Christian did what they said and stuck to the schedule. New windows look great and the installation crew did a fantastic job. I am high satisfied with my purchase!