I wanted to mention how pleased I was with the installation process. Everyone was prompt, kind, and respectful. When the job was done, you couldn't tell any work had been done because the area was so clean. Thank you. I also wanted to compliment our sales person. He knows the product very well and didn't need a lot of time to recommend the best products for our needs. The in-home demo of the window's efficiency is very good sales tool.

Quality products. Professional installation. Easy to work with!

Champion customer service is horrible.

From start to finish, everything has been excellent. Cost was kind of high and wife doesn't care for how the windowsills get wet when it rains.

Well done

The entire process was easy. Pick the style of window, pick the color, and let them do the rest! It was awesome that we could get a matching sliding back door with a pet door installed directly in the glass!

Professional, quick, thorough, Informative and pleasant.

The time between initial visit and completion was multiple months despite being told it should be 8-10 weeks. Closer to 4 months. We had issues with initial measurements being wrong and were told it would cost more money. Then we were told it couldn't be done. We decided to cancel. Then we were told we couldn't cancel because they were going to do what the original ask was. Then when they came to install the special ordered glass there was a piece missing and we had to wait to have that special ordered again and come in.

Sales and installation was handled very well from start to finish.

Somehow the requirement details on the work to be performed were not completely communicated to the siding installer and we had to contact the sales person to clarify. Issues were finally resolved and the installation continued.

as honorable mention

Excellent job and fast once they got started. We are very pleased.

2windows had scratches. Still waiting for replacements

The products and personnel from Champion Windows of OKC are wonderful. We have Champion windows, front and back exterior doors, patios doors and siding. The warranties are wonderful. We would highly recommend them to everyone.

Had siding put on my house very pleased with the look and the job that was done. Jimmy from champion was really good to work with and the crew he sent out did fabulous job. Thank you Jimmy from champion and Mike and his guys for the work they did

I'm very pleased with my windows thank you so much

Great work by installers

The Champion Window process from initial consultation to installation was excellent!!

The entire process was flawless; no problems at all - thanks for a great job!

We have been so pleased with the quality and look of the windows. The process was easy and the windows arrived as scheduled. Installation was efficient and well done.

Was a return customer and, unfortunately, we had a better experience the first time around.

My preliminary experience was fantastic! However, one of the windows was broken the day of the install. The installers told me about it before they even put the window in, and told me they had already reported it, and it would be replaced as soon as they got a new one in. They added a plastic film to keep the large crack in place, which was fine.

That was in November. I waited until after the holidays to even worry about it. I reached out to Gary, my sales rep, on 1/15, and was told he was getting an ETA. It’s now 2/6, and I’ve heard nothing. Unfortunately, it seems to be an indicator that Champion only cares about customer service until they are paid.

The salesman was a very polite & helpful in explaining each step of the process.

Everything went smooth and on time.

Champion and salesperson Greg Christian did what they said and stuck to the schedule. New windows look great and the installation crew did a fantastic job. I am high satisfied with my purchase!

From the sales through installation 100% as expected. Professionalism and expertise from the word go. Good people behind a great product.

installation delayed

Love my windows!!! It's made a big difference in the way my home stays that the same temperature. Makes my home look so much better, but the temperature is very great. Thank you Champaign Widows!!

The windows are of a good quality, easy to operate and the price was reasonable. I've gotten compliments on them from some of my neighbors and friends.

Very nice people who were easy tonwork.with at all stages of the process.

Absolute PERFECTION in everything! Ordering, measuring and installation were all way above standards! We had 18 windows to install and EVERYTHING from beginning to end were so much more than expected! Would highly recommend!

Quick response to my inquiry. Appointment completed promptly. Order was filled quicker than expected and installation was very professional. Overall very satisfied

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It took over 11 months to get my 2 doors. During the 11 months I asked for my money back. You said NO! So I refused to pay the second payment. Then I got mad and called you back and told you I was going to call In Your Corner, s TV channel. You called back my daughter and told her they would install as soon as they received them. The doors are beautiful, and I need 1 more door, but I am scared to order from you. I don’t want to wait 11 months.

I like my windows. My house is more quiet and I have no wind coming in around them.

I would definitely recommend Champion Windows to anyone that wants a quality window at a great price.

All construction is painful. I was told that the reason it took so long was because the warehouse was moving.

The windows have made a difference in the temperatures of the rooms.

Installation crew was great, they were professional, fast and did a great job with clean up.

Long delays in deliver followed by an incomplete install. Along the way it was difficult to get updates with some people being rude about it. Now after the install that is not complete we cannot get a return call. I just can't recommend an experience like this to a friend.

I paid a deposit in November last year and the work was not done until June. Not feeling taken care of at all by the company. The workman are great. Tommy was exceptional, but the wait was horrid...

Don't know of anyone planning to install a 3 seasons room at this time but will recommend Champion if I do in the future.

We are going to purchase more windows in the future. I checked all the window replacement companies and can only recommend Champion Windows.

I really like the windows and the salesman, but we did have a lot of issues with the installation.

I was surprised that it would take 4 months to get the windows in, I was more surprised to find that 4 of the windows were not measured correctly and had to be reordered, I was less surprised to be told the factory made the right sized window, but sent the wrong color. I was not surprised that no one came out at my request to assess the masonary work that needed to be done for the last window ( I requested this to happen 3 times) Then I was pleasantly surprised when they came out and put in the correct color and sized windows and it was the installer that showed me an alternative to the undone masonary work that was satisfactory to me. I think the quality of the windows are great, but the inner workings and logistics needs some work. Thanks

Communication after the installation and final payment was difficult. I tried to contact the Oklahoma office on several occasions only to be bounced to other areas. This makes me question how easy it may be to contact the company if there is an issue.

Such a long delay and when the 0% lone delivery date was breached we had to work ( reactive) vs champion proactively paying attention

Yes

The whole experience from setting up the appointment for the estimate and demonstration to completion of the window install was stress free. All of the people I interacted with were professional and patient answering my questions. I had a big job with 8 windows and the installation went smoothly and was completed the same day. The installers were expended, worked well together and ensured everything was cleaned up demonstrating how the different windows worked before leaving. I really like how the windows work for opening and cleaning.

From sales to installation they were professional and courteous.