Windows installs were not as good as the first time I worked with Champion.

Happy about price quality but not happy with communication.

From start to finish the project was handled in a professional manner. At the same time everyone was very personable and willing to answer any and all questions.

We previously used Champion for a window install and had zero issues. However, this time we ordered a patio door and were told it would take up to 10 weeks, but in reality it look a few months and we didn't receive communication explaining what was going on until we kept calling. It seems they had lost our door in the warehouse or didn't know where it was? Once they located the door install happened quickly, but the lack of communication and the time we spent waiting to hear back left us with a negative view. We also weren't offered any sort of discount for the issue which likely would have made up for it. It just felt like they were quick to communicate when payments were due, but not when we wanted updates about our door. I'd recommend the quality of the product, but I'm not sure I would recommend Champion overall.

I told our neighbor and now they have order new windows from Champion,

I’ve shared with several friends the excellent quality of my new windows !

Overpriced, poor install knowledge from sales

If a friend asks me

Excellent on all fronts and we will be a repeat customer.

We are very happy with the overall experience.

The Champion customer service phone line and customer communication has changed during the past 2 orders we have placed. Not anything like it used to be when I could call the Omaha office direct.

Sales and setup were great. Sales answered all my questions while the setup grew worked as quickly as possible on a very hot day. Service follow up for a few issues has been missing. No calls for almost 2 weeks and I’ve even left a few messages for them but haven’t had a return call.

High Quality Window (so far as I've only had it 2 weeks) and quick install

The windows are great and it only took six weeks from order to installation. Unfortunately, the order was not to specifications and took another eleven weeks to correct. It all seems to revolve around their busy season.

The crew was prompt and cleaned all of the materials up

They do the service quick & clean up everything. They make sure things are to your satisfaction before they leave.

Pricing was a big factor .

We had a great experience start to finish. We have noticed a huge change in temperature in the rooms that have been updated, and in our whole home!

Everyone was very professional.

I cannot likely recommend right now until someone gets back to us on the door!

I would hire someone local next time. Had several good competitors

The windows are a good quality and add so much to the appearance of out homw.

I choose to let friends make their own decisions. I would tell them about your services

Good product, but pricey!

Everything from our dales rep to installation was excellent and exceptional love our new windows!!!

Mark and Nick's teams were extremely professional and highly skilled! I would recommend them too everyone!

I’m still waiting for a bedroom window that was broken during delivery

I am not happy with the inside color and have not received acceptable customer service

Screen door was installed with a hole. Got replaced but the job done looks worse than the hole!

They pressured me into signing and the quality of work was terrible

Windows are not of good quality, and the frames are cheap and flimsy. Many came in bent or warped. Many issues and now can't get a response to help with them

Cost was a bit high.

good quality, but expensive

I have a window that leaks on inside and not happy

We decided to replace our screened patio with a 4Season Sun room. We called Champion and from start to finish they were fantastic to work with

Salesman was not upfront about the actual windows, I lost 4 inches plus of the view of my windows and dislike the 3M strips, horrible

Windows are great quality with terrific installation.

I could not recommend Champion because the installation of the door is below par. I contacted Champion because I was told that the installers were people trained by Champion, therefore, I did not expect work similar to work that was done by big box companies that I have used.

A very good job was done installed in one day looks very good

Tony, the installer did a great job. He was friendly, on time and did a great job of cleaning up after window were installed.

The job was completed on time and budget with no problems. Stress free!!!

Prompt, quality work and knowledgeable people!

The job that they done was great, I will recommend to a friend .

Process was changed without notice. Problems left where than later fixed by a third party I hired. Was supposed to receive a full panel for a spot where will get added next year but never came back. Felt very rushed to sign final form so they could disappear.

The screen door for our slider was missing. We had our windows installed on Sept 9th and it we will finally get the screen on Dec. 5th. This is the earliest it could be done. During the install they discovered they brought the wrong size door this is one of the things that put them behide. The other was one of the guys went home sick. This meant that they were at our house until after 9. That is not where the problem comes in.....intsead of coming back they rushed through. They were not able to fully clean up. They rewrapped our windows last as it was getting dark so the next morning was when we were able to see the work that was done. This was also when we were able to see the cut off pieces left on the ground.

The crew that came out did a great job. They worked very quickly and cleaned up.

The windows are top quality. The installers did a good job. However, I paid extra to have my shades and blinds put back up. One of the shades was improperly installed and the first time we used it the whole thing fell down. Also, I tried several times to contact the install supervisor to finish the job in my living room and dining room. I left texts and tried to call him.
His voicemail was always full. I finally had to go to the store to see him. We were also missing a screen. Window was installed September 27. The screen was not installed until October 25.

I didn’t even have to be home look great good job

I feel we got a high quality window for a fair price. I appreciate the simple terms and lifelong guarantee. The financing options made my purchase possible.

Very easy to work with, great quality windows.