Too much delay. Also they installed broken windows. Also they got different color screens. To replace broken window and screens it took almost 3 months.

Windows are amazing, they did mess up on 1 window and it took them a long time to install it. Felt like we were not a priority.

Looks great, I don’t know why I didn’t do this sooner

The head aches aren’t worth the time. If I had known what I was going to experience I would have went another direction.

Product is quality material

Final product is really nice. Communication with Champion left a lot to be desired. We called the corporate office no less than 5 times and asked for a call back from the Phoenix local office to find out the status of our project and never received a call back. I literally thought that Champion Window might be a fake company and I lost my first $9K installment. After I threatened to cancel the project (and lose 20% of my first $9K payment -HAHA) someone finally called me back. After I talked with the gentleman from the Phoenix office, communication finally improved. From the initial measurement until we threatened to cancel it was a full two months with any communication.

The windows are great. The installers were great. Information from salesman through when windows were installed was very poor. Things were not properly explained to me and trying to get a hold of someone to discuss things took days.

Courteous crew. Professional

I’m really recording Chapmion Window and who did installation ( Jose & Jacob )

Absolutely

The project was to include extending the concrete floor another 12 inches at each end to move 4 of the posts outward. This was the plan for several months. I had brought up the concrete to the new project manager when he contacted me two days before the work began. The crew arrived and did the work, but had no plans to pour any concrete or to move the posts. The project was suddenly revised with a new plan claiming that pouring the concrete and extending the posts was unnecessary, so two of the posts were removed and bolts were screwed in to reinforce the roof to the house.

There were also serious communication problems. The project was delayed twice, and it felt like I had to keep following up in order to keep things moving, or to even find out if the crew would show up on a given date.

All windows are installed correctly. The Crew polite and clean up all their stuff.

Love the new windows. Very happy with them

Hard working crew!Wonderful windows!!!!!!!!!!!! Will get more windows in 3 or 4 months!

The windows are good, you get what you pay for, but they have administration issues. Be prepared to be the project manager.

Scheduling and installation did not communicate properly. The reason we paid more and went with champion was so that this wouldn't happen and we wouldn't have to hassle. The other company we were considering weren't bad, were a few grand less, but had some reviews with issues with miscommunication.

No, worst experience we have had with a company that does "custom" work.

They measured 1 window wrong-still waiting for installation-1 window that was installed cracked-my handyman said the windows were not installed properly

Installers were professional and did their work as needed

Installation crew worked so every detail was complete.

My sister in Colorado reommended Champion to me. I found from my first call to installation was done perfectly.

Quality product, quality installation, great crew and crew support!

The process was simple and easy and the pricing was right on target. Installation went smoothly and the new windows look amazing.

Crew did a fantastic job. Absolutely love our new windows.

Design of window causes whistling noise when AC is on. Air pressure causes irritating sound in window for some unknown reason. Technicians and Managers verify window is the problem but was unable to rectify and solve this problem.