The whole experience on the windows has been terrific. From getting the bid from Jason, talking to Brittney and Jenny on the phone, and Max on the install. Great teamwork!
It has been a horrible experience. I was lied to from the start and then ignored when I had problems with the process.
Their professionalism, working with me on payment expectations, quality of the installers and of the windows.
After promising to install the Windows in 10 weeks, It took 6 months to install
Very expensive. I would recommend but tell them to get a second quote before they decide.
No We were told we would receive a tightly mesh screen and were shown this screen and it was demonstrated to us by the salesman by putting an ink pen through the screen causing a hole. He then rubbed the screen and the hole disappeared.. leaving the screen as it was before he punctured it. The screen in the windows is not the screen we were told we would have in our windows. The screens were
One of the reasons we purchased the windows.
Because of our dissatisfaction with James and the way he treated us we would not be recommending Champion Windows. The installers were extremely good
It was recommended I get 3-pane windows, because they are the best. No one told me how heavy they were and I spent too much money for a sliding glass door that I can hardly move because it is so heavy. Champion refused to change out the sliding glass door to double pane glass so, at 72 years old, I will have to continue struggling with this until I sell the house or die. Also, I replaced a window and again paid for triple pane glass. I got one window pane at triple pane glass, the other is double pane glass. Again, Champion refused replacement. I will never buy another window - and I have about 20 to replace - from Champion.
Our house is a lot cooler, heat pump cycles less, PGE bill is lower.
Great customer service.
Very professional and friendly. Came when they said and finished in a timely manner. All together very satisfied except for the loan company that they use.
They have cut down on a lot of the road noise. Waiting to see about the heat bill
Compared to other windows and the hardware, i would say there hardware on the sliding glass door screens are cheap. Keep falling off and the window screens are hard to close
They took an extremely long time to get, and little to no communicating updates without my initiating it.
Too soon...
1 suggestion. Take homeowner to a window and show them where the frame will come on the windowsill. We were suprised.
We are satisfied with the quality of Champion windows and will return in the future to get them again for the rest of our windows
Chalking done on the exterior sliding glass door was sloppy and left gaps, does not look professional
I simply do not make recommendations.
After our experience it woukd be difficult for us to recommend
everything went smoothly and on time
Long wait for my windows and doors, and not enough communication from the company on the timing of the orders. Hard to reach people to get an answer on issues with the installed windows.
From start to finish, this was one of the best installs we have had. Everyone from sales to install was courteous and prompt. I like that I received calls to let me know each step of progress
The windows are wonderful. We have been here a long time and we had old windows. We got rid of those and got these. These are great. We still need more windows.
Have already recommended to some friends