Absolutely, we will be happy to recommend Champion Windows to our friends and neighbors.
Estimate for delivery time was off, however, the installation itself was completed in one day. Call back needed to clean glue off windows.
From start to to finish I appreciated the communication from the staff about the purchase, status and installation of their product.
Transaction went well.
I was very happy with working with the people involved and with the final product. I am not happy with what appears to me to be manufacturing delivery problems that delayed completion.
Wonderful
We have met challenges both with the product and the sales experience.
Eric and Keith provided excellent customer service. They answered all of our questions and followed through on our requests and timelines. We love our Sliding Glass Doors and have recommended Champion to multiple neighbors.
Been waiting 6 months for a broken window replacement
Professional and friendly: on schedule
Worst service I've ever experienced. Cut a $38k check for windows, the count of windows was wrong and it took over twice the promised time to deliver them.
Very pleasant, helpful and knowledgeable people- sales, on site management, installation team.
Highly recommend Champion Windows for your project. The process was smooth, easy to communicate with and job done on time. We love our new porch enclosed area.
It was excellent
Took longer than expected to get windows installed. Got three messages that windows were ready for installation, when they weren't. Took two months from the first message to actually get them installed. Had charges added without being given a heads up.
I dont recommend things, if someone asks me who i used/hired then ill tell them
Erik was great. His knowledge and professionalism was greatly appreciated. The team that did the measurements were spot on and the installation team were very thorough on doing the job correctly. Very pleased
Would not recommend to friends due to issues with our order being processed timely, misquoting the price, and cost of windows.
I’m definitely going to recommend
Project took over a year to complete and had several issues with the installation. I have a long list of issues.
Windows were fine but expensive. Cleanup inside was not great and Mark did not follow through with a promise to come and add paint above new window lip
I would recommend and use them again if I need more work done
yes i will
Would tell all to stay away from this company as they have poor communication, damage your property, and do not honor their contract. This install has cost more money then its worth as i will need to restain my deck, paint my house and took multiple days off for an install that started 8/2022 and just supposedly finished 6/2023. Windows are not well insulated around install area. No one returns call to address my concerns.
I have for years held Champion in high regard because of the quality if their product technology. Once the room was finally installed after 11 months, we are happy. However, the customer service has been dreadful. Had we not wanted particular technology, we would have canceled months ago. The workmanship was excellent. We could not have had a better crew. The sales rep still owes us a response on our request for a door into the sunroom. Finally, the company needs to stop requesting advanced payments before the work is done and 90% before the work is completed. We are happy now but up to the completion, this was a dreadful experience that gave us great frustration.