Nice and good working

The overall experience of dealing with Champion policies of paying for items ordered but not yet received is not acceptable and I will never us a company doing business with these policies again.

We have no complaints. Entire project was done professionally.

Not at this point.

I really don’t know if you want me to fill this out because my experience was really crappy. We ordered our windows in October after several phone calls they were not installed until February. At that time the large screen on front was not in the frame tight so they ordered us a new one and said they bring it back. I have called and checked on it a couple of times and I’ve gotten no response. As far as I’m concerned, I would not use Champion Windows again. I am not mad at any Individual just mad at Champion.

This was the worst home improvement experience of my life.

Champion was quick to respond and schedule a sales call. We provided a $40,000.00 down payment and waited six months for project to start. Promise was project would take 8-12 weeks to complete. I had to consistently call to get updates. Once project started progress was slow.

This is the only review of Champion Windows & Home Exteriors you should ever need. On September 25 Champion removed our upstairs window and replaced it with what you see below. It took them 18 days to reorder the window once they knew it didn’t fit. I received a call on December 4 telling me the order was never submitted to be built and will take an additional, minimum 4 weeks. It is now January 16 with snow in the ground and sub-zero temperatures and I still don’t have a window. Since September 25, I have spoken with their customer service, local installation manager, Director of National Ops Support and the CEO of Great Day Improvements, the parent company or Champion Windows. Throughout the entire process not one person wants to take responsibility, apologize or offer any assurance of when the job will be completed. At this point we have paid 90% of the cost of the project (2 other windows were installed) and am just stuck without recourse. All I can do at this point is provide this information to others and suggest you avoid Champion Windows at all costs.

Delays and quality issues

Isaac Cook was awesome and answered every question we had and the installation crew was quick and did a phenomenal job

Everyone the sales person installation, crew and office crew were very helpful

Just friendly all round

The whole process went smooth. We love our new windows!

Very easy to work with

The experience with Champion Windows of Tulsa was extremely FRUSTRATING. However, I would like to believe they will evaluate my situation and make drastic changes to some of their procedures. (I do like the windows!)

The guys did a wonderful job. I can't express how pleased we are with the way they came in and got the job done. A lot of people in the area are getting the original windows replaced and there's so many stories of bad experiences that we were really concerned. The lady across from us couldn't believe how fast they got finished. Her house is the same and it took days to complete because there wasn't as many install techs.

I would likely not recommend. We have had issues from the moment the sales person stepped into our home. He “sold” us on a door that you don’t even offer. Our project manager was equally unimpressive when his contractors installed the wrong door, broke a tile and we were told both salesman and manager quit. All in all the people you have representing your company are doing a bad job.

They took the old ones out and put in the new ones in a timely manner, and the windows look beautiful.

I have already recommended Champion to several family members and friends.

Champion Windows was great to work with. They communicated with us throughout the entire process even when something went wrong. They fixed that and I would highly recommend them!

Champion Windows was a great company to deal with. Very professional sales and installation. We had 4 quotes and they were the only ones that didn't pressure us to make a commitment when they were there.

The length of time to get the new windows was ridiculous. Ordered in February, partial install in June and finally finished in October. Window sizes were changed was reason we were given for the delay. But that was not told to us until the partial install was started in June. Project manager Patrick was helpful but we feel we should have been informed sooner.

the installers were prompt , efficient ,courteous,and cleaned up

From start to finish everything was stress free, Larry, Patrick and the install team were awesome; the install crew went above and beyond to ensure the mess was minimal and everything went as perfect as it could.

We used Champion at our last house as well as this house. We ordered a full house of both windows and doors in April for this house and we're still waiting for the doors. Every time I ask for an update, the only response I've received is "I've emailed". We're almost 7 months in and I still have no idea when I'm getting my doors. Not to mention my financing was only good through October.

The pricing was high, but probably better than the others.

Excellent product

I am really happy with what I got.

More expensive than other window companies but the extra workmanship and appearance I believe was worth the cost!

I have greatly enjoyed my overall experience and everyone is beyond nice and great to talk to.

The windows are fabulous. They're top quality and the guys that did the installation were great. They did all 19 windows in one afternoon and they were amazing. There was no trash in my yard. They cleaned everything and it looked great.

I love the windows. I have one window that sticks from a previous installation. I mentioned this to the salesman and have heard nothing back.

Windows are leaking water in the house. Waiting for a resolution.

Based on first overall purchase experience I couldn't say enough about Champion Windows and service (8/2018) IMPRESSIVE
Current purchase experience I'm not sure

We have had Champion in the past and have been pleased. Windows were in earlier than anticipated (yeah!); however we have had 2 issues with this install, both concerning the same window.

Install went perfect considering. Installers we're friendly and professional. Took only one day. Great job

The windows are nice. The price is pretty good.Their business practice of inflating the price just to give discounts is old and tired, and reeks of insincerity.

I would recommend them to anybody I know!

Excellent service!

Communication skills in sales is VERY lacking and wasn’t helpful in resolving. However, the installers went above and beyond to resolve the exterior finish by finding siding to install. Was told that it would only take one day but they were no where near finished, requiring me to drive an extra 7 hours round trip to go back down as this is a 2nd home.

Champion Windows of Tulsa was not professional with cleanliness or communication.

The windows a really nice. They were installed beautifully.

Highly recommended

We were supposed to get an email about care of the windows with the bill for the final payment. Never received this and would like to have this.

I can't do this survey I don't have any of my siding I bought.

The screens are awful. The crew is very small and they rush you. The windows were not properly measured. The windows I received, the price was expensive and not what the quality should have been.

Our new Champion windows look great. We've noticed a more consistent temperature throughout the house and we've already seen a decrease in our monthly electric bill.

I will strongly inform any friend about the first crew and to make sure NOT TO LET CHAMPION WINDOWS SEND THEM TO THEIR JOB.

They did what they said they would do, beat their expected delivery time by a couple of weeks, and we are very happy with our 3 new Champion Windows and all the people we dealt with during the process!

Definitely not ! It’s been over 2 months since I ordered my windows and I’m still waiting! This is worst experience I’ve ever had with a company by far. Their salesman lied and now I can’t get any one on the company to tell me when my windows will be installed. This is ridiculous and poor customer service at highest level. Also charging me an extra $2,000 just to add on the 2 small bedroom windows which were supposed to be included in the total in the first place. Absolutely ridiculous and it shows how desperate this company is more money thst they are willing to undercut the customer.