Based on the communication between the Champion of Wichita team and us and the delays in timeline I am unsure how I feel about recommending their service.

I've used Champion Windows twice now (previous home and current home). The customer service and windows themselves are great. Plus the lifetime warranty that's included is hard too beat.

Love my new house

The after installation service needs attention. It took 1 month to get a screen that was supposed to have been installed with the door. No response was received to several requests.

Dishonest salesman, incompetent measurer. Tom has no customer service skills.

The windows are sooo nice. Compared to the 1980’s windows in my house before.

While the quality of windows as well as the buy two get two promotion are the best around the communication between the company, crew and installation team is lacking.

Still have open issues not resolved

Excellent service

Ita went as planned

I speak highly of Champion all the time! Quality product, quality service!

I've told everyone about our windows

The Office staff is absolutely horrible to deal with. They did not stick to their contract. The installer was the best part of the whole process.

The installers did a poor job on my double picture window in the front. It was four window before, with 2 bin windows below the 2 picture windows. I opted for 2 picture windows and when they removed the cross framing for the lower bin windows to install the picture windows. They left the exposed wood that was left after the cut.

I will not

At this point I would not recommend them at all.

Champion made this a great experience

if i know anyone who needs windows installation, but i don't know of anyone who needs it at this time

Jury is still out on this.
We still don't have screens for any of our windows. Who installs windows without screens? I guess they forgot to order them. (Training issue?) It's unfortunate as this is the time of year we would have the windows open. We have no eta on when these will be installed.
The most expensive picture window has deep scratches and a replacement is supposed to be on order. No eta except that they will call us at a later time.
The install of trim around windows on north side of the house looks terrible. Its all banged up and dented. Someone is suppose to fix this but I don't believe we have heard back to have this scheduled. Extremely unhappy with how it looks.
The trim installed around all the windows was visibly put in with nails. I don't think it was supposed to be done this way. My confidence that this will hold up over time is questionable.

I will say that the gentleman who installed our new back door was phenomenal and the door is beautiful. If I was basing a referral off of his install and the product only, hands down I would refer you to a friend.

Champion Windows of Wichita was very easy to work with and was very patient answering questions!

I would highly recommend Champion windows for any project needed to be done to your house. Very professional and awesome team and great value for your money!

I would recommend Champion Windows but not the installers.

Not at all.

3 of my windows are too narrow and slide side to side in the frame allowing wind to blow through. All the rotten wood was agreed to be replaced wich none of it was it was just cut out and replaced with spray foam and wrapped in cheap metal wich will likely be flapping in the wind because there is nothing to adhere too. Most of my windows will not open because they are so tight and some won't open very far due to screw placement. I was warned from a family friend about champions workmanship and commitment and I really regret not listening to them.

I was generally pleased with how they did the work on my house. I have left over materials that I need to put up somewhere, though. Maybe can be used to place on a side of the house that wasn't done.

The product itself is good, but the timeframe and the communication with the company was terrible.

The installation crew exceeded my expectations.

I will not recommend champion windows. The product does not stand up to what I was sold on. sales person did a great job selling the product but the product is very poor.

The turn around time was very quick and the installer did an excellent job!

They were precise on their quote, explained everything in the quote, and the delivery time was impeccable within 2 weeks. The installation was quick and neat. They cleaned up after themselves.

They did a really good job.

My only problem with recommending Champion to a friend is the long wait in getting the product. I would have to tell them I called in about my broken window on Dec 22nd, and I didn’t get the replacement until Mar 13th. I don’t feel that was reasonable.

The quality of service was excellent and answered all my questions as necessary.

They were very efficient workers.

Communication was poor!

I have already recommended Champion to 3 other people. You guys went over and above in every area. You did what you said you would do at the time you said you would do it. Thankyou so much. Customer service is #1!

Delayed start and completion date from initial quote.

Your installer was very friendly, informative, & helpful. A great man all the way around. We are both old and can not remember his name!

They were very friendly.

No I will not recommend Champion for anything due to service of the company itself.

Looks great. Easy to clean. Installation seemed simple. Good price.

Poor customer service from main office. If a person had a storm or had broken windows you would wait forever to get them fixed. No communication from office for wait times etc.

The installation took longer than expected and was not completed on the first day. In addition the screens for the sliding doors were left out in the rain. One screen was damaged. We have called multiple times to have this screen repaired but no response.

Builders and contractors were great to work with, my salesman and front office were a nightmare. It always took several attempts to get ahold of anyone with questions I had, salesman came back multiple times to change the contract because what he sold me apparently wasn’t what was available. If I had to do it all over again I’d go with a different company. From start to finish is was a constant barrage of forced changes and shenanigans. The front office seemed to have no contact with the contractors, nobody knew what anyone else was doing…very disorganized. However, it was finished only a week after the estimated completion date, and like I said before; builders and contractors did an amazing job, very happy with the end product. Just wish it was easier to get there.

The work that Champion Windows of Wichita did was fantastic.

Champion Windows of Wichita did a good job. I like them. I like the service and how they work. They are respectful gentlemen.

I already recommended and they purchased! Excellent quality, customer relations, and follow through.

I was looking forward to having Champion install our windows after SEVERAL other disappointing companies came and went. It turns out this company is the same as all the rest. Typical bait and switch tactics.

Please resolve color of trim issue!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yes. Very professional. Expensive, but excellent quality and superb installation. We had vinyl siding before that was less expensive, but nothing in comparison to Champion. The extras included by Champion was way above previous siding and install. Was worth the money to us.