Quality of work is good, but please take time to understand the estimate and make sure the charges are accurate. They pad their estimates with line items that are not really necessary and tell you that you will ultimately be charged only for the work that was done, but no refund will be given for the "fuzzy" items.

Clarke contractors communicated well through email. When appointments were set they were on time throughout the entire process. We had some delays with suppliers but Clarke kept us informed of progress while dealing with manufacturing and shipping delays because of the Covid pandemic. I would hire them again.

Everyone who worked on my house was courteous, friendly, ad very good at their job. I enjoyed everyone of them. They kept me informed with what they were doing, how long it would take and what would come next. They were were very professional and friendly.

Dont recommend having their tile subcontractor.

Clarke contractors came to my house to do water mitigation after a pipe burst they showed up at 9:30pm and stayed until 5:30am to get everything removed and cleaned up, they also came back periodically for the next few days to check how everything was going I could not ask for better customer service these guys/ gals are amazing at what they do!

My overall experience with Clarke Contractors was good and I am very happy with my house. The project was a complex restoration of my house which had severe fire, smoke and water damage. Additionally, I made several significant changes to the house as it was being rebuilt. Clarke was receptive to the changes and successfully executed them. The construction crew were very experienced and dedicated to high quality work. Clarke's cleaning crew who performed the "de-smoking" process was outstanding. The subcontractors used by Clarke were courteous and also did high quality work. The areas that could be improved were communication regarding the project schedule and change order cost.

Clarke Contractors did nice work.

I was very pleased with the company, they were on time, and professional.

They were super easy to get along with. They do good work but I had a small issue with the materials. They did great work though.

Overall, we were extremely satisfied with process from start to end. It was a good experience.

Mike the Supervisor over my project, made himself readily available, and Rick and the Crew were the most professional, efficient, contractors I've ever worked with, We plan on collaboration with Clark in the future for additional home remodeling

Schedule

Schedule - I don’t think this question applies.

Area For Improvement

Area For Improvement - I left several messages towards the end of our rebuild for Nate with Alacrity without getting return phone calls. What good is this program if my contact person from Alacrity does not call me back?

Area Of Satisfaction

Area Of Satisfaction - Clarke Contractors did an excellent job packing and moving out contents and cleaning them and moving them back without major damage.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with how quickly they got things done. The quality of work was really good. The people were friendly.

Recognized Excellence

Recognized Excellence - I would like to recognize Ken Cash. He did a great job.

They are excellent at what they do. I tried many other contractors and they were only ones who could do what they said.

Areas Of Satisfaction

Areas Of Satisfaction - The estimator did really well. The worker was excellent. He picked out things that no one else did. He gets a A+.

Areas Of Satisfaction

Areas Of Satisfaction - They were prompt and communicated well. The service was great.

They were absolutely amazing. It was a difficult situation with the flood and Clarke Contractors definitely made it an easier thing to have to go through.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with every worker we had. They were kind, respectful and worked so hard. They did a good great job. They kept in communication the entire time. And the repair process was simple and easy.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman that put the carpet in (Adam?) for his exceptional service. He was the one that was there when the flood first happened and took pictures of where everything belonged so that they could be replaced once the work was done. I would also like to recognize the gentleman that was in charge of pulling out all the carpet and flooring samples (Project Manager Terry). He was kind, fast and professional. I would also like to recognize all the people in between who worked hard to get this done for us.

We have called Clarke Contractors twice to help with small roofing issues. They have been very helpful and prompt in fixing it for us!

Responded quickly to emergency at my home and took care of all required work to fix and restore.

Areas Of Satisfaction

Areas Of Satisfaction - They worked SO HARD! Everyone dug in and cleaned so hard. They had so much compassion for my situation and really made the most of the time with me. I joked that they were like a friendly cleaning army. I was so grateful.

Recognized Excellence

Recognized Excellence - The whole team who came to my house was exceptionally hard working and kind.

Area Of Satisfaction

Area Of Satisfaction - Came expediently

I am very pleased with the quality and workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the workmanship, service quality, and materials which were all good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the completeness and thoroughness of the services they provided.

We were very satisfied and I felt when they were finished with the job we knew the installers so well, it was like family doing it.

Professional & Organized

Professional & Organized - I really loved the guys that came and did the work.

Recognized Excellence

Recognized Excellence - I would like to recognize the two guys that did the work, we just loved them and they were so funny.

Sales Knowledge

Sales Knowledge - Extremely helpful!!!

Installation Crew

Installation Crew - Very nice crew! Trusted them in house when no one was at home. That says a lot!

Problem Resolution

Problem Resolution - I greatly appreciate CC taking care of the materials issue. I also appreciate the crew letting me know about mold issue in garage and bathroom! Then repairing it!

Recognized Excellence

Recognized Excellence - I wasn’t home to meet all who repaired garage. Greatly appreciate them notifying me of mold issue. I understood why it happened and how they repaired it once PM explained it. Guy who painted inside and cleaned up mold in upstairs bathroom was good. Guy who worked in half bath - nice guy. Sorry I don’t remember everyone’s names. Good people work at CC. Didn’t feel like short cuts were taken. PM kept me informed

Very happy with the work performed by Clarke Contractors. Will definitely engage them for future work.

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism, quality of work and excellent communication with me during the process.

Recognized Excellence

Recognized Excellence - Mike Mercer was excellent to deal with. Very patient and explained things very well and coordinated with the insurance company, saving me a lot of headaches.

Area Of Satisfaction

Area Of Satisfaction - Clarke Contractors' personnel was very professional at all times.

We were very impressed with how hard the employees worked. They arrived on time and were professional and clean.

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, professional, knowledgable.

Areas Of Satisfaction

Areas Of Satisfaction - They worked hard to fit my schedule.

Areas Of Satisfaction

Areas Of Satisfaction - He personally came in and talked to me which was nice.

They did great work, they had great attention to detail. I feel like I had a great value for what I paid. They could've done better scheduling. They were fantastic to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the workmanship and how they work together with us on the design of the work.

Recognized Excellence

Recognized Excellence - Kenny was great. He made sure everything was getting done.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the fact that they were professional and quiet and didn't bother me with what they had to do.

Areas Of Satisfaction

Areas Of Satisfaction - The workers were great men and very considerate knowing I had a 1 and 2 year old running around upstairs. They did great work to repair

Recognized Excellence

Recognized Excellence - I forget his name but the older man who did most of our work towards the end (He repaired the wall and our crown molding in the basement). He was excellent!

The guy that did the work was a real nice guy. He was a good guy and he exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because I felt like I was dealing with nice people that were trying to do the best job that they could.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy that came here and did the actual work. I think his name was Kevin. I felt that he did an excellent job and he was a real nice guy.

Areas Of Satisfaction

Areas Of Satisfaction - Finished product. Wow! What a difference new baseboards made.

Recognized Excellence

Recognized Excellence - Woody the installer was awesome! Worked so hard in cold wet conditions cutting the baseboards for our house. Hard worker! Worked late a couple evenings to get the job finished.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of work.

Recognized Excellence

Recognized Excellence - I would recognize Jason and Jeff for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I thought Clarke Contractors were organized. They knew what each other was doing and they knew the next part of the process. They communicated well and coordinated well. You usually see miscommunication. This company is on top of things.

Every thing was just fine except the plumber that was sent out to replace the copperpipe that was broken in the attic he replace it with plastic ( not what was there) Jeff said he would send another plumber out to take care of it talk to him twice the job has not been done yet would like to see it finishRobert Mounce

Most reliable and professional group around. Roof and Interior work came out perfect. You pay for what you get.

Based on my roofing experience I would not recommend but based on the sunroom project I would recommend.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the immediacy of them coming out and cleaning up our mess. Also, how efficient they were !

Recognized Excellence

Recognized Excellence - The people that came in and did the clean up from the water damage, were marvelous. The ladies that boxed all of my things and put them back afterwards, did a fine job. Chris, who check out the fans was very thorough and knew what he was doing, he was very professional. Matt was very good as well.

Areas Of Satisfaction

Areas Of Satisfaction - Clarke contractors could not be better to deal with. They respond quickly, are thorough, and answered all of our questions. They even have us cell phone numbers to reach them if we had questions or issues after they left.

They are really nice to work with. We are going to use them again in the future.

Clarke Contractors did a great job. I was very happy with the service I received.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with the way they explained the process, and how fast they got the project done for us.

Areas Of Satisfaction

Areas Of Satisfaction - They listen,remember and do qaulity work

Mike Mercer was the project manager and did a good job. He asked all the right questions to get the job done correctly. The craftsmen were excellent at executing the detailed work that was done around the front door. We are very pleased with the results.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to detail.

Recognized Excellence

Recognized Excellence - The lead craftsman that did the door trim and the man that did the painting of the door trim. Excellent work! And friendly, professional staff.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the entire job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness.

Recognized Excellence

Recognized Excellence - I would like to recognize Keith Sams for his exceptional service.

Additional Comments

Additional Comments - I was very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - They had good timely response.