Company's work is great. Crew is good to work with and extremely meticulous.
That said, as I recommend your company I would let customers know that communication of expectations and follow up communication is not the greatest and continued pursuit of answers will be needed.

While we can see completion of our addition/renovation on the horizon, our experience with the Classic design-build process has been decidedly mixed, with a mid-project chsnge in project manager, and a need to have a MUCh closer oversight role for my wife and me. I am encouraged that in the end, this rating will improve.

I recommend them every time I hear that someone is looking to have some remodeling work done.

Always have confidence in classic for doing the right thing in a professional manner

Classic has a very knowledgeable team with creative solutions to old house problems.

Classic Remodeling had done improvements on my house before I purchased it. The quality of the work was impressive and when I decided to do some remodeling, I went back to them. It's a great team and I appreciate how accessible they are for questions and updates.

We love them.

Worked with them for over 20 years - always satisfied

See the comments below which address this question.

Project management is sub par and the project has been plagued with delays that were often due to late ordering of components and not enough staffing. The owner of the company does not seem to be involved and other during the sales process, we have not heard or seen him. Well over one and a half years ago.

Classic Remodeling is the only company we want to work on house. They have an outstanding staff and their work is excellent.

Classic Remodeling customer focused approach and exceptional project management / workmanship earned the highest rating and recommendation possible.

Classic employees were very responsive to any questions we had. They worked so hard to make us happy! They were on time and kept us in the loop during the whole process.

I have used Classic for 4 individual remodel projects in a former home and am currently using Classic to restore a historic house and create a large addition.

Classic brings customer service to another level. They maintain high standards with materials and craftsmanship.

Classic executed thief design and build professionally from start to finish. The team are knowledgable and worked with us to achieve our dream home. Couldn’t recommend highly enough.

This is a very difficult time for construction projects because of labor shortages, price increases and supply chain problems. We ended up spending a lot more than we originally budgeted, and it took 9 months longer than anticipated, but in the end we are very pleased. The quality of workmanship is like no other, Classic Remodeling prides itself on perfection, which is why the project took so long to complete. Matt was a great communicator and kept me informed through the entire project. He went above and beyond to get our "punch list" completed. We are very happy with our new deck, pool, pergola, outdoor shower and balcony! I will recommend them to friends.

They were very professional and communicative and the the workmanship was top notch. We would use them again and recommend them to others looking to renovate.

We were incredibly impressed with the entire team, top to bottom; organized, respectable, and completely transparent about every detail. I will continue to refer Classic to anyone looking for a professional remodel and addition; I honestly don’t know if there’s anyone that can compete with the quality and service that they provide. Highly recommend.

I would most certainly recommend Classic to others based on my experience.

We received exactly what we hoped for in design and execution of plans.

They did a fantastic job under difficult pandemic circumstances

I would definitely recommend Classic Remodeling!! It is a phenomenal organization to work with!

We have already recommended Classic to two friends who have used them and are as happy as we have been.

Very professional. Great workmanship and a delight to work with.

I will always recommend them to anyone as they were wonderful

Classic Remodeling was consistently professional and very significant to us. They followed up on early detail and question, and they leave nothing unaddressed. They are thorough and they have a very effective followup on any loose ends.

I would absolutely recommend Classic Remodeling for any construction project. They are a really solid company.

We managed our remodel remotely. Over the duration Christy (our designer) was in daily contact with us. From project start with design and materials selection, through installation and finish - on time - Christy sent us daily progression pictures, answered our questions immediately, worked with us to make slight modifications, and assured the job completed, despite a few unforeseen issues that caused us to have to make more sizable modifications. Workmanship (Joel) was excellent. Project management (Patrick) was excellent. Overall, Classic Remodeling was easy to work with, very friendly, very responsive and very professional. We highly recommend Classic Remodeling.

Great design, great plan, great execution

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the work and the people. Honestly, you guys have a phenomenal crew! we’ve met and chatted with a lot of the people working on our house and they are all nice and professional.

Recognized Excellence

Recognized Excellence - Kim is awesome! She listened & intuitively knew my vision keeping in mind house style and most importantly my budget! Jason is so organized, approachable to ask questions & kept to schedules even when faced with unknown obstacles of my vintage house. Carl is a homeowner's dream! An expert craftsman and a pleasure to have in one's home.

Recognized Excellence

Recognized Excellence - My husband and I found each and every member of our remodeling team first class in every way. We enjoyed having them in our home and enjoyed working with them. Christy, Jason and Brian Watson were just the best at communicating and and following through on the job. Have nothing but great things to say about the complete experience. We are so happy with our beautiful Master Bath made possible by this talented well run company.

Recognized Excellence

Recognized Excellence - Everyone we interacted with was organized, client focused, and professional. And most importantly, they delivered. Seems like I hear a new remodel horror story every week. Happy to report that with the right team, it can be a success story instead.

Additional Comments

Additional Comments - Over the last four decades I have worked with numerous contractors on a host of projects with results ranging from dismal to fine performance, and I place Classic Remodeling in the upper tier, if not the top of those experiences.

Additional Comments

Additional Comments - Classic Remodeling made the process easy and comfortable Everything that I had hoped to acheieve was met beyond my imagination and I am delighted with Claasic Remodeling.

Recognized Excellence

Recognized Excellence - I would like to recognize Teddy, Bob, Ben, and Jason. Jason has always made me feel like the customer is always right and no question was ever silly. I thought he took excellent care of us. Ben was a great listener and could easily translate what we wanted into the design. Bob truly takes projects on as if he were designing and managing his own home or as if it were for his family. He really cares about his clients and takes a lot of time and pride in producing an outstanding product. There was a partner with Teddy and works under him that should be commended. He is super sweet and provides great customer service.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the outcome. The space is absolutely gorgeous. We feel the craftsmanship done is a solid work of building and we felt really well cared for.

Additional Comments

Additional Comments - As always the attention to detail and their willingness and availability are stellar! This is the 3rd project with Classic and they always deliver. Thanks Classic!!

Areas Of Satisfaction

Areas Of Satisfaction - The overall look of the design and the finished product exceeded our expectations. Having used Classic numerous times over the years we have come to expect a certain quality of work. We knew we were going to love what they were doing but when we first saw the design, while we loved what it looked like on paper, we could not have expected our expectations to blown out of the water. Our expectations are always exceeded but family members who had seen the designs and knew what we were doing were also doubly impressed by the final results!

Additional Comments

Additional Comments - We have been so pleased with everything! The quality of both the materials used used and especially the workmanship is amazing. We absolutely love the crew and can't say enough good things about these guys, except we would love to keep them and will miss them when the job is complete!

Additional Comments

Additional Comments - We love you guys and the work you do. We always joke that our front and back porch will be all that is standing if a big storm hits because they were done by Classic! Thanks.

Recognized Excellence

Recognized Excellence - Bob, Christy, Travis, Jason, and Brian worked as a seamless team, and they all had input at various stages of the project. Travis was there daily to see it through to completion, always smiling and having a positive attitude. Thanks to the whole team.

Areas Of Satisfaction

Areas Of Satisfaction - The professionalism and responsiveness was great. All the follow up items have been well done and handled professionally. We loved the project management process and having a primary contact in Terry. We know this costs more ,but was worth it. to stay on budget and schedule. Krista was great , especially when we are "color stupid".

Areas Of Satisfaction

Areas Of Satisfaction - The finished product is amazing! My new space is everything I had hoped for and more.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the quality of the work. They do high quality work which they take pride in, and know what they are doing. Bob is really good at hiring the right people and organizing a staff.

Likely To Recommend

Likely To Recommend - When anyone asks me about the work that I had done on my back garden wall, or on my home I very gladly recommend Bob and the Classic Remodeling team. I am not shy about sharing all of the wonderful and hard work that Classic Remodeling has done for me. This is one company that will go the extra mile for their clients.

Additional Comments

Additional Comments - I contacted Classic to help me take care of a tree that was pushing up against my brick wall in my garden. Throughout the long process to get this done, I was very glad and thankful to have Classic Remodeling come into my historic home and help me get it looking updated. I love my new tankless hot water heater and my newly updated kitchen. Not once but twice Bob and Classic Remodeling was able to work my families home on Seabrook Island into their very busy schedule when I needed a few things taken care of. After hurricane Matthew, on first day that contractors were allowed on the island, Bob was out at the house walking the home and climbing on the roof looking for damage. This was no easy task since the power was cut to the island and the hurricane shutters were still down. Since the home is right on the ocean I was worried that we had damage that I couldn't see. Thankfully we only had minor damage and Bob knew what we needed and got his team back out at the house when the parts that were ordered came in. I feel very thankful that I found Classic Remodeling to help me take care of my home.

Recognized Excellence

Recognized Excellence - From my initial meeting with Bob to the finished product, I couldn't be happier. Pat, Harold, Christy and Jason were excellent to work with. They listened to me and made sure that I was completely satisfied. Pat and Harold stayed on my project from beginning until the end and made sure that everything was working properly.

Additional Comments

Additional Comments - This project was done primarily while I was away from the property. I was very impressed when I did check in at the pristine condition of the house and the care taken with everything there.

Recognized Excellence

Recognized Excellence - The entire team was fantastic! Bob, Christy, Jason, Ray, Brian, Dale, Allen, Damon, and Harold were wonderful to work with. The subs, especially the bricklayers and electrician, were first-rate and shared the same work ethic as the Classic Remodeling team. The team knew we had a deadline to complete our new addition, and they went the extra mile to get the addition finished in time for our large party. The project ran seamlessly from design, acquisition of permits, through construction because of the way the team communicates well with each other. Professional all the way. We liked them so much, we are doing a second project with them (remodeling this time), and we asked for the same team---that's how satisfied we were. We heard horror stories about experiences with contractors. Ours was the opposite. We can't say enough good things about Classic Remodeling. We are life-long clients!

Additional Comments

Additional Comments - Attitude and work ethic comes from the top down. Bob demands a lot from his folks, and in turn, they demand a lot from each other. They are all perfectionists. We NEVER worried that they would cut corners if we weren't watching them. Every member of the team was respected, and that showed in how they treated each other. They were proud to work for Classic Remodeling because of their high standards, and because Bob Fleming was a wonderful boss.

Customer Suggestion

Customer Suggestion - The entire Classic Remodeling team has been a pleasure to work with during the entire project. I have total confidence in them, and their work has been exceptional. Krista, Bobby, and Jason have been truly professional--keeping things moving and keeping me informed at every step. I just can't say enough good things about Classic! Keep up the great work!

Additional Comments

Additional Comments - Great company! Great people! They do a great job.