Jill with CLC Roofing was amazing and made the process very seamless. The entire experience was very quick.
Not based on the experience I had with CLC. CLC has an opportunity to greatly improve it's project management, project execution and customer communications, plus it's final fee collection strategy is a mess!
I am happy with the workmanship and roofing crew. I am unhappy that we were told one price by the salesman on 3 separate occasions and then charged another after the insurance paid out. The office changed the invoice at least 3 times and when I complained to the salesman and then management, there was no concession at all. I feel like we were just told whatever so we would award the job to CLC. Honestly, I liked the salesman. Whether he was deceiving us or just misinformed, management should have made it right.
Yes, very likely. I got a much better quality job than my previous roofing job.
Joe was incredibly helpful to work with. He explained each step of the process and helped bridge the gap between me and the insurance company.
From start to finish Marty Thomas, the ladies who assisted in the claims negotiations and the roofing team went the extra mile for us. They were outstanding!
I would highly recommend CLC Roofing. It was a privilege working with Tom Grammer and his crew. Everyone was the very best.
Excellent and speedy service, their care team is exceptional plus the expert advice and constant follow up and help by Branson P (Project Leader) was one of a kind.
Yes, I will.
Marty was very involved in the initial start of scope of work, helping with insurance/adjuster, bid, paperwork, scheduling work, on site during the work of roofers. Helped solve issue with fence painting / resolved a follow up, and good work on completing the project, paperwork, final payments.
I would give them the highest ratings in every category . Very very professional !!! We are very happy with our new roof and the whole process 😃😃
I had a neighbor stop by and ask about CLC. I highly recommended them.
Project completed timely when work began. Only delays regarding the start of the work were due to weather and material constraints that are to be expected. They also worked closely with my insurance which I appreciated.
CLC SURVEY
What an excellent company should be
Is depicted by the firm, CLC;
Our completed roof job is outstanding;
This job Preston was great at commanding;
He was our liaison with insurance,
And at each step gave us assurance;
The crew was friendly and worked very smart;
They were diligent to finish from start.
This firm excels at its occupation;
It surely has our recommendation!
Process was smooth and professional from day 1. All questions and issues were addressed to my satisfaction.
Tom Grammer did a great job and handled everything from beginning to end.
Excellent customer service.
After this experience, I couldn't imagine going with another roofing company. Professional, strong work ethic, and finished the job in 1.5 days. Yard was combed for any nails and any lingering trash was picked up. In addition, the supplement work/expenses were itemized, pictures taken and they worked diligently with my insurance company to ensure that all expenses were covered. Would highly recommend.
The roofing company did a great job. They stayed in contact with me and kept me updated. I would highly recommend them.
I would recommend CLC Roofing as long as you have employees like Tom Grammer on your team.
Yes, highly recommend. Professional, quality work and products and timely communication.
CLC Roofing did a phenomenal job on my roof. I want to especially thank my onsite coordinator, Mike. Once Mike received the job from CLC Roofing, he was in contact with me throughout the entire process.
The project was completed on time and the crew was very professional. After the work was completed the
clean up was exceptional. Michael, the project manager, always kept us informed and handled
any request we had, big or small. I would recommend CLC Roofing from the experience we had
with them.
My experience with CLC was wonderful, and I am extremely pleased with the work performed. Michael was there through every step and made sure the work was completely efficiently and promptly. His customer service is impeccable, and he made my experience a great one!
The employees are very friendly, helpful and cooperative. They are the best of the best.
They were great!
Professional staff that gave me confidence in the company and the work to be performed.
Michael Toomey was awesome. He helped us every step of the way even when there were things we didn't understand. He helped us with navigating the insurance process. He was awesome.
easy to work with answered all my questions
From the first phone call I made to CLC Roofing Inc. to ask for a roof inspection to the completion of installing my new roof, all CLC personnel were friendly, organized, and efficient. I could not be more pleased; CLC is an excellent roofing company!
CLC Roofing Inc. provides incredible customer service. They have great communication. They are very easy to work with.
During the age of Covid, when all of the roofing supplies and lumber has gone up, it was good to know I didn't have to go through an insurance company to handle all of the costs. CLC Roofing Inc. was able to deal with the insurance to make sure those costs were covered.
Workmanship and details of work is very satisfactory.
We had a great experience with CLC because of our salesman, Joe Hernandez. Can't say enough about how competent and helpful he was through the whole process. The roofing industry isn't exactly known for people you can trust, but Joe has been completely trustworthy. We would recommend him to anyone needing a new roof.
CLC Roofing was professional, timely and courteous throughout the entire roofing process. I highly recommend them!
CLC Roofing Inc. did a great-job!
They provided professional customer service, and did a really good job.
Marty and team were amazing working with both myself and my insurance company. They kept me informed all along the way. CLC went above and beyond overall.
Areas Of Satisfaction - Great Communication! Great Execution!
Recognized Excellence - Marty Thomas was exceptional!
Areas Of Satisfaction - The representative, Brandon, was outstanding. He is one of the best people that I have ever dealt with.
Recognized Excellence - I would like to recognize Brandon and Mike for their exceptional service.
They stand behind what they say they will do.
Extremely professional, quality installation, and the clean up was great. We highly recommend this roofing contractor.
Daniel Machorro and his team were exceptional from start to finish, from helping us with understanding the different types of shingles to helping us pick the color for our home on Raintree Drive in Flower Mound to cleaning up everyday before going home. Daniel even came out twice after finishing to be sure everything was right and that we were satisfied! I highly recommend CLC and
Daniel Machorro.
Daniel and CLC are amazing!
Preston Collins is so knowledgeable, and an asset to CLC Roofing! He was at the house throughout the entire process of the new roof being installed. The crew spent extra time ensuring that our pool, flower beds & front yard was protected by tarps. We have an overhang on our driveway, so extra labor was needed. I am super happy with CLC's work and Preston Collins!
CLC is a great company to work with. Chad Cross was outstanding in making sure we were completely satisfied with the job. And we were completely satisfied.
Outstanding people and quality work.
Branson was very professional and made the job go very easy.
My overall experience was fantastic from beginning to end. Michael was very knowledgeable and helped me every step of the way. I would highly recommend them to any friends, family, or people looking for a roofer.
No, never because of all of the problems I had with them.
A great experience, an easy process, and quality work.