I had the company out for three projects. I ordered windows for two projects on the same day. The larger project got its windows within 2 months and did not get notification they started making the windows for an additional 2 months for the smaller project (more money quicker timeline I guess).

First installer put the wrong windows

I have replaced two homes of windows with ClimateGuard.

I have no qualms about the quality of windows at this point in time, though it's only been a week since the installation. It's hard to give full feedback when there hasn't been enough time to test them and see how they stand up to all climates and weather types. But the communication was really good, the price was decent, I never felt pressured and was allowed to come to my decision on my own terms, and all that stands out in my mind for being a good company, and based on that, I'd absolutely recommend Climate Guard for windows.

Dmytro and his fellow teammate were very efficient and did a fantastic job in installing new windows. Very professional, clean and overall an outstanding work. And kudos to Daniel Minguez in working patiently with me from start to finish.

I have already recommended a neighbor, however there's a glitch with the job.I asked for tinted windows ,only got a glazed job not knowing or understanding what their definition of tint means as opposed to what I understand.Right now I am waiting for a response from the salesperson and his supervisor as to what can be done.

Can not in good conscience recommend Climate Guard. I was doing windows for two adjacent apartments. The goal was to use one contractor, not two as it turned out.

Windows recently installed. Look nice and are functional but time will tell. Employees were pleasant and the contractor took great effort to be tidy and prevent dust.

HOWEVER - The overall process was error-riddled and very frustrating. It seems some of their employees and subcontractors don't understand their own internal policies, don't read their contracts, and are unable to take independent action without multiple approvals along the way. For example:

(1). Climate Guard said they could do a window project in my bathroom. Then, AFTER they received my deposit and the contract was signed, they said they couldn't do the project. So, long story short, I ended up having to use two different contractors.

(2) Climate Guard mismeasured twice. They would realize a week after the fact each time. This delayed the ordering process.

(3) I needed to provide documentation re: certificate of insurance and business license to my building association for approval. Our board meets every other month. I asked for it in April multiple times. Then, in JUNE, two days before supposed installation, I'm still scrambling to get the documentation. I had to request this from multiple individuals' multiple times and was told only one person could do it and she was working from home and hopefully she would see her email since they wouldn't give me her phone number. If it wasn't approved, I'd need to wait another two months. I received the material 4 hours before our board meeting. One Climate Guard employee was very resistant about providing a copy of the business license saying, " no one ever asks for this". There was no sense of urgency.

4) Contract included a provision for Climate Guard to remove and dispose of an old very large window AC unit. Contractor removed it but dumped it in the kitchen and expected me to take it down four flights. I'm 65 and cannot do that - that's why it was included as part of the contract. Contractor argued with me. I refused to pay the balance until the contractor took it down the stairs. THEN he dumped it behind our building along the alley by our fence saying, " a metal scrapper will eventually pick it up". I told him that was unacceptable because the contract called for them to dispose of all the trash. Also, I would have been fined $300 for leaving the trash there.

We had 16 windows and 2 patio doors installed in 2022. This time we replaced the dining room windows, 2024.

Terrible follow through

Their high-quality aluminum windows are what I required, and they were able to make windows specifically for the openings. A number of other window dealers won't do that.

The company did what they said they would do.

We've already referred our neighbor

The finished product looks great. Eleven windows replaced in a day and a half.

The crew was excellent.

I have already spoken to some residents in the building. If they need info about CG I will be happy to offer

Good company good people excellent job done.

ClimateGuard Windows & Doors was very professional. They cleaned up everything. They were very informative in regard to my questions.

ClimateGuard was great to work with. They had exactly what I was looking for, something that many others shied away from.

The project was spectacular from start to finish. I highly recommend the installer and sales rep.

We used them in the past and so far I have never had a problem with them.

The quality is the best for what you pay. I am happy with the way they look.

I have contacted ClimateGuard in regards to an issue with cold air after installation. Two service people came to my house unannounced a couple days after I called, spent ten minutes my home only to tell me they don't see any gaps. I'll update this once it is resolved.

They were very professional and did a clean installation.

We have worked with them for all of our properties. They changed all of our windows. We trust them!

I am likely to recommend ClimateGuard Windows & Doors to a friend because I think my salesman was really nice and professional. He was patient with me as well.

The installers who came out to do the windows were fantastic. They cleaned up behind themselves. I didn't have to do anything.

Their installation crew is fantastic. They're very clean. They put the windows in and don't fool around. A crew of 8 guys worked on my first floor. They came at 7 and were done replacing all the windows on our first floor at 4.

I highly recommend them for installation.

The customer service and excellent job on the windows

Overall, the windows were installed in reasonable fashion. I am not happy with the team cleanup. Did not protect the home during the installation.

Their service is awesome. The times they said they were going to come out to install is appropriate. Their customer service is excellent. I wouldn't go another way or with another company other than them. I am highly recommending them to family and friends.

Excellent process from beginning to end.

They messed up the installation date with no communication. Then they picked another date and called back twice as to why they could not make the second date. It took 3 months for the installation because of their inability to manage the situation. They installed the door backwards, where it does not open correctly. It opens left to right instead of the other way. Once they came back to switch the door, they blamed me for it not being installed correctly, and it also would not lock properly, and they scratched the handle. They did not leave paint for touch-ups, as promised. It took 7 months to rectify the situation.

I found the windows to be of good quality. Installation was professional, and the sales team was professional as well.

I was satisfied. They did a good job. Everything was clean when they were done. I was happy.

ClimateGuard Windows & Doors did a good job.

Great experience

Very professional and considerate. Would highly recommend

Install was great. Price was great. Only unfortunate part was they had to come back to install because the wrong sized windows were originally ordered.

They provided good quality for the price.

I was pleasantly surprised.

BOUGHT CLIMATE GUARD IN PAST. VERY SATISFIED WITH WINDOWS.

Job got done quickly and professionally. Clean.

After ordering price change 2 times which is difficult for a customer to digest!

Hector and Sean were professional, answered my questions, showed me everything to my liking, showed up on time, and were timely.

I received a quality product by a non- pushy professional,respectful and knowledgeable sales representative named Daniel M

I have had

Excellent, top-notch experience all around. Quick pro install and great quality product.

The rep, Petr, is friendly, prompt and knowledgeable. The installation crew did a great job and we are very happy with the look of the new windows.

It was fine.

If everything was accurate and squared away, I wouldn't have problems. There were a lot of elements that were backwards from the beginning to end. People were lying to me in my face just to get a sale. They didn't build a rapport and trust with me to gain a sale. They promised me things they were not going to fulfill. Furthermore, they stood me over, but I give them a four for effort.