On time and quality work.

I thought they did an excellent job.

Well you guys said it would take four to five days to complete and it took you guys over two weeks and I asked for a discount so you guys gave $200 off price but I have to put your company sign on my lawn which I don’t mind so it’s like I had to do something to get something a fair deal would of bin $500 for two months

I will not recommend Cobex Construction Group to anyone if they do not fix the issues I have. The work was completed well, and I am happy with it. I am not happy with how they treated me as a company. I do not want someone to have to go through what I had to go through. My first issue was that they lost my $1,000 down payment check, and they called me up and said we lost your check. Then they continued to say, How do you intend to correct that? And I was thinking, Excuse me? They lost my check, and they want me to correct it. That to me just didn't settle well right up front. I questioned that a number of times, and I offered them a compromise on how to get their payment back that they lost and also how to move ahead with the job. And that was to cancel the check. Upfront, when I gave them the check, they wouldn't take credit cards; they wanted a check. And so that's fine. I wrote them a check, and then they told me they lost it, and then they called me up and asked me how I wanted to correct it, and I didn't feel that was my responsibility, but I told him one way it could be done was to have the check canceled and then have them take my debit card and then make payment with that. And so they went ahead and thought that was ok. When I went ahead to cancel the check, I found out that there's a $25 cancellation fee. So my response to that was, Are you going to pay that? I don't feel I need to pay that. And there was a big question mark as to whether or not who's going to pay us. So finally, they said we'll credit you the amount on your bill due. I said that was fine, so we moved ahead on that. Then came the actual issue of having the laborers come to the job, and this is the second point. Nobody spoke English, not a word.They were all Russian speaking, which was fine except that I had two or three points that were a concern to me that I had mentioned to the salesman right up front that I would discuss with their lead worker when the laborers came out, and they said that was fine. The only problem was that when the workers came out, no one spoke English. It was a very difficult situation to go through. I had two or three other minor issues that all required a translator to come on out and resolve the problem. That was a problem for me as well. The third and last issue was when the inspector came out to inspect the roof and he said it was fine. He said there is a requirement though that there has to be a carbon monoxide check and a smoke alarm check, and I have to sign it. So the paperwork was left on my porch, on the wall, and then no one ever finally came out to take care of that. So I called him up in a follow-up telephone call, explaining that this is an outstanding issue regarding completion of the job. And they said, Oh, we sent that in already and that I don't have to worry about it. I said yes, but it was specific that, as a homeowner, I had to sign it, and they said, Oh, we sent it in without your signature on it. They went ahead and accepted it. I had a real problem with that. I had a county official with a document that said the job was not complete until I certified the document. And then they chose to send it in without my signature on it. The whole infrastructure regarding the customer service is poor. It's not a well-oiled machine at all whatsoever. And I would not recommend a person go through that. However, the laborers were excellent. They did their job, and they did their job very well.

Definitely would recommend them. Very impressed with them.

So far, I have been very pleased with them and the work they have done. Communication with the homeowner needs to be tightened up.

They are a fabulous company. He is here now working on another job.

I have already told three of my friends and family, if they ever need roofing to call Cobex first.

The two gentlemen who did the windows were awesome!

Yes I will recommend

They are Professional and use high quality materials

Overall Corbex was easy to work with and I would recommend them with the feedback that they shouldn’t emphasize a project manager will be there through construction and they should check in before they are almost past the latest start date.

Overall great group. Did what they promised.

It’s always a relief when a company meets your expectations, especially when you end up expanding the scope of the project.
Cobex was my top choice out of the roofing companies I received estimates from, and I couldn’t be happier with the decision.
The project consultant, Stan, was upfront and incredibly knowledgeable.
His knowlegde of the industry and the reasonable cost is what led me to choose Cobex.

The day of reroofing the crew showed up on time and got to work. The project took 3 days to complete from demo to inspection.
The production team Chris, Micheal and Victor answered all my calls, questions and concerns that I had and always gave me a solution.
I originally planned to replace just the roof but decided to have them redo all new gutters and replace wood poles on my back patio as well.
The whole process went smoothly and I’m very satisfied with the results.

If you are searching for a roofing company that does quality work for a good price, I highly recommend Cobex.

I would highly recommend this company. Very professional and done in 2 1/2 days. It was a tear down.

I would definitely recommend Cobex, to anyone looking for a company that cares

Job was done relatively quickly and stands out looking better than the jobs done around me in the neighborhood. Lots of roofs replaced around us.

Cobex Construction Group has been very dependable and organized. I feel like they have done a good job.

Cobex Construction Group was fast and reliable. I was able to get my project started relatively quickly.

Cobex Construction Group was wonderful, and I love my roof.

The delivered work looked great, however the coordination and communications issues took away from the work and made me less likely to recommend. Tearoff crew was under-staffed so did not complete on time, causing issues with the install crew, for example.

I found the your staff professional and yet very open and friendly. They spent time explaining all my options and worked with me to stay in my budget! You have a great crew!

Cobex did not finish the project and abandoned the follow up to rebuild exterior stairs.

Cobex did an excellent job. Everyone from start to finish was very friendly and professional.

There were so many contact people, I did not know who was managing my job.

Professional interactions from sales team to installation.

They were professional from start to finish.

Fabulous work and nice workers

This was the most streamline, service-oriented, and customer-centric process I have ever been through with a service. They were professional from beginning to end.

The project manager, Julian, is a very professional individual and cares a lot about what he does.

They were not perfect, but tried very hard to do everything right or correct quickly any concerns that I had. The salesman was a delight and thorough extending himself to our very difficult manager

They were great to work with, exceptional. They got back to me when they said they would and were there when they said they would. Cobex delivered on everything.

Everything is “Wow” before signing contract, after you signed….customer concerns ZERO, customer SATISFACTION ZERO,
a MAYOR MAYOR MAYOR MAYOR issue with communication… 👎🏼 ,
NO ONE onsite to come and supervise NOT EVEN FOR 1 DAY.

All around this was the best experience we've had with a roofing company, from start to finish the entire staff was a pleasure to work with and their pricing is very competitive, I will highly recommend Cobex to all my friends, family and strangers.

As long as the Project Consultant and customer has a clear understanding. Of all the possible changes that may occur resulting in unexpected work orders.

Wonderful did everything I want fix right ! Very happy thank you

COBEX thorough control for getting management’s approval and permits along with followup for home insurer’s coverage for roof damage. Thank you.

They were very professional, personable, clean, and tidy. They didn't leave a big mess at the end of each day. There may have been some debris around the house, but it all got cleaned up before they left. The crew were very personable, likeable, kind, and professional.

Everyone that I talked to, worked with, and who came out here was excellent.

Each person I communicated with at Cobex was very respectful. They seemed to really care about getting my roof completed. I am very grateful for the character of those that communicated with in-person, via email or by phone.

A representative from Cobex was able to come the next day and spot the problem with my roof, and gave a reasonable estimate. Another company had come and said I would need a new roof, but Cobex fixed my leaky roof and gutters at a reasonable price. I am very pleased with the quality of the work and would definitely recommend and use them again!

We couldn't be happier with the Cobex Team,start to finish this company gave a great educational presentation of products,process and professionalism of their company,they didn't disappoint in any aspect of job performance,they were on time,explanatory,personable,and clean,our house looks fabulous,so appreciate the guys from. Cobex,Well Done Job...our house looks Fabulous...😃

The workers were professional and considerate.

If anyone I know is in need of a new roof, I will absolutely recommend Cobex to them.

Professional, knowledgeable and personable; all people I dealt with from beginning to completion.

They started on time, worked efficiently and the result was beautiful and high quality. I highly recommend cobex for your roofing needs.

They were on time for the quote & install (actually EARLY for the install), friendly, communicated, and the price was great!

Everyone at Cobex was great. Friendly, informative and professional. The roofing team was comprised of focused, hardworking individuals. No issues, no problems, no excuses. This is high bar in todays environment and Cobex leaped over it with ease. A job well done.

Highly recommend Cobex for your roofing needs. Honest, trustworthy, friendly, efficient, helpful staff and installers.

They are great people. Really polite people, too.