Professional in all aspects. Easy to communicate with, including their representative ,supervisor and office staff.

Value

Value - N/A - I don't know roofing prices. They did a goood job.

Recognized Excellence

Recognized Excellence - I would like to recognize the estimator, Chris, and the foreman, George Rankin, for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. I recommended Collis to Mr. Fritz because they did my job in 2005. Both projects went way over the estimate because of the underlayment, but I expected that with all the weather here in Florida. They were very good and very professional, and the crew was good. I was unable to be there at all times, but they would always say what they had done and what needed to be done to be finished.

Quality Of Materials

Quality Of Materials - Friends like the look. Yes

Recognized Excellence

Recognized Excellence - Andrew M. and Jim Boyd

Recognized Excellence

Recognized Excellence - George the superintendent.

If you want the job done right, call Collis Roofing.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Keener.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - The field supervisor, George, was very efficient and knowledgeable.

Recognized Excellence

Recognized Excellence - Yes. Jonathan was great help. He explained the whole process to me in detail which made me very comfortable. Everyone in the group did a great job.

Areas For Improvement

Areas For Improvement - Can't think of any.

Areas Of Satisfaction

Areas Of Satisfaction - They used very good quality products.

Additional Comments

Additional Comments - I had used Collis Roofing 19 years ago and am good glad that was able to use them again. Thank you.

Absolutely the best! Highly recommend.

Value

Value - A little pricier than some but very pleased to use them again.

Recognized Excellence

Recognized Excellence - Kai and Andrew were both awesome to work with and communicate well. Very professional

Areas For Improvement

Areas For Improvement - Na

Areas Of Satisfaction

Areas Of Satisfaction - Great service in a record amount of time. I love my new roof from Collis.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Andrew for his exceptional service. He was the salesman and the one in charge.

Areas For Improvement

Areas For Improvement - They fell short of my expectations when we had trouble with the downspouts as far as them saving all the old downspouts. They did make it good giving me a good price after replacing the downspouts after the problem. Actually, Andrew was able to solve that.

Areas Of Satisfaction

Areas Of Satisfaction - I would just say their professionalism and follow up and making sure things were done to my satisfaction after the job was completed is how they met my expectations.

Recognized Excellence

Recognized Excellence - The project manager and Kai had exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with the chimney.

I was sanctify with the works of Collis Roofing had done at my house.

Recognized Excellence

Recognized Excellence - Yes

Areas For Improvement

Areas For Improvement - None

Additional Comments

Additional Comments - I will Recommend for Friends and some one who's need the Roofing work.

I had a great experience with Collis. As far as I can tell, the roof was done well. The people I came in contact with were all very friendly and helpful.

Clean

Clean - They did a great job cleaning up at the end of every day. They covered things to protect them - even tried to cover my little garden to protect it

Safe

Safe - As far as I could tell, everything was kept safe. They kept everything out away at the end of the day.

Communication

Communication - Collis responded quickly to all my inquiries and requests

Quality Of Materials

Quality Of Materials - I don't feel knowledgeable enough to honestly answer this. I certainly hope they did, but would have to trust my sales guy on that.

Quality Of Workmanship

Quality Of Workmanship - I feel like a corner was cut by not removing the gutters. Instead of the drip line being flat against the house, it is cut around the areas where the gutter is attached. I assume the inspector saw pics of that and was fine with it.

Professional & Organized

Professional & Organized - Multiple managers came and checked on the project. They showed up on time.

Schedule

Schedule - They found out the first day that the pitch was steeper than expected and had to delay the start day. Not an inconvenience to us and might have been caused by erroneous info from the insurance company.

Value

Value - So far, we are happy with the outcome

Recognized Excellence

Recognized Excellence - Eddie, Joseph - everyone I came in contact with (even the scheduling girls) was very accommodating and friendly.

Areas Of Satisfaction

Areas Of Satisfaction - I have a dog run on the side of my house that they took extra care in trying to keep the nails out. We still find some, but we expected to with the amount of work that was done. We appreciated their extra effort. I called soon after the job was done about 2 things to check. Even though the job was done, they were as responsive as they were when they were looking for my business. Same great helpful attitude!

Recognized Excellence

Recognized Excellence - Wally Martin was very professional.

Recognized Excellence

Recognized Excellence - I would like to recognize Matt for his exceptional service. I can't remember everyone's names.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing excelled with their communication and the job site's cleanliness.

Additional Comments

Additional Comments - I knew Collis Roofing had a good reputation, and that's why I went with them. I knew they tended to be more expensive, but I wanted it done right and they did it right.

Recognized Excellence

Recognized Excellence - I would like to recognize Kyle Kissam and the site manager.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations. A friend recommended them to me.

Recognized Excellence

Recognized Excellence - I would like to recognize the George.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as I thought they were good.

The team was very respectful and professional. Work was completed on schedule.

Communication

Communication - Provided daily updates on progress.

Areas Of Satisfaction

Areas Of Satisfaction - Very pleased with project communications, efficient execution of work.

Additional Comments

Additional Comments - Very organized and seamless execution of the project.

Communication

Communication - The communication line between the supervisors, leads, and us was amazing. Step by step communication through the whole process. Thank you!

Value

Value - Fair prices for quality products and services.

Recognized Excellence

Recognized Excellence - Christopher Burdette project manager for the excellent and experienced services he provided.

Areas For Improvement

Areas For Improvement - All around excellence.

They did a great job. I was happy with them and would recommend them to anybody.

Recognized Excellence

Recognized Excellence - Chris Zweifach did an excellent job when he came out explaining to me what needed to be done, what kind of equip was needed. He was very personable, and I enjoyed the conversation with him. He really sold it!

Areas Of Satisfaction

Areas Of Satisfaction - They kept me informed about everything they did at the end of the day as things were done. They did an excellent job giving me updates.

They did a really good job, were very thorough, on time, and did good follow up.

Recognized Excellence

Recognized Excellence - Everybody did a good job!

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. It looks great. They replaced everything and explained everything. I think the materials are good. I won't know until the next hurricane.

Additional Comments

Additional Comments - They were professional and did a really good job. I would highly recommend them!

Recognized Excellence

Recognized Excellence - Ken, George and Kai also Miley and his crew all provided exceptional service. They went above and beyond.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The company more than met expectations. They did more than expected.

Additional Comments

Additional Comments - I would highly recommend this company to anybody. I recommended them to my best friend. They did just as good a job for her. I have no doubt in the future, if anything goes wrong, they will be there. They will stand behind their warranty.

Everything was done occupationally well from quote to delivery of material to installation of product everything flowed smoothly I would highly recommend collision roofing

Recognized Excellence

Recognized Excellence - Scott

Areas Of Satisfaction

Areas Of Satisfaction - Work timley done

Recognized Excellence

Recognized Excellence - Eddie and Kai

Recognized Excellence

Recognized Excellence - Ken Duquette

Areas Of Satisfaction

Areas Of Satisfaction - They were there for me every step of the project. Amazing company to work with! I would recommend this company with no hesitation! Finally a company that does it right!

Recognized Excellence

Recognized Excellence - Everybody did a great job

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Very satisfied

Additional Comments

Additional Comments - Thanks for the beautiful roof!

Recognized Excellence

Recognized Excellence - Kai, the installation supervisor, did an excellent job of keeping us informed throughout the whole process and followed up to ensure our satisfaction afterwards. Excellent service.

Areas Of Satisfaction

Areas Of Satisfaction - Top notch installation crew. Did a terrific job of keeping the entire area clean while they were working and cleaned up all debris after the fact.

The estimator, Andrew, was very thorough and eager to have us understand what material would be used. Collis Roofing was higher in price than others, but because of their tenure, we felt they would still be around if we needed anything years from now. The installers were very good. For two days, we supplied them with lunch. We were very pleased and would give Collis Roofing five stars.

Quality Of Materials

Quality Of Materials - Owens Corning products are five stars.

Recognized Excellence

Recognized Excellence - I would like to recognize Andrew, our estimator, and the crew members who were assigned to our project for their exceptional service. The crew members were always eager to do a good job and were thorough. Andrew was thorough and communicated very well with us.

Areas Of Satisfaction

Areas Of Satisfaction - The final project and the roof itself met and exceeded my expectations.

Additional Comments

Additional Comments - Yesterday, I mailed in a written survey that came with some of the paperwork I received. I did make a few comments on my written report. All in all, we are very pleased.

They came when they were supposed to come. I haven't seen the roof, because I don't live there. However my renter said it looks beautiful and they cleaned up beautifully, so I'm a happy camper.

Clean

Clean - My tenant and maintenance person said they cleaned up beautifully.

Safe

Safe - N/A - I believe they kept the job site safe throughout the project, but I was not there.

Quality Of Workmanship

Quality Of Workmanship - I have not seen it, I am only going by what my maintenance person said. Yes, I am satisfied with the quality of the workmanship.

Recognized Excellence

Recognized Excellence - Chris Zweifach

Recognized Excellence

Recognized Excellence - Our project manager was on top of things daily

Areas For Improvement

Areas For Improvement - None as far as roofing

Areas Of Satisfaction

Areas Of Satisfaction - All areas as far as roofing were excellent

Recognized Excellence

Recognized Excellence - George the foreman kept me well informed, the two men Brian and the other man that did the change order work did an excellent job

Areas Of Satisfaction

Areas Of Satisfaction - I was very happy with the service I received. Everyone from Eddie the salesman, George and the crew, the guys that did the change order work and Autumn and the office staff were great

Recognized Excellence

Recognized Excellence - Name escapes me at the moment. But the sales person. Came to check after job was finished. That was excellent. And because I was having vertigo, he painted all new wood on peaks. That was just plain super nice.

Recognized Excellence

Recognized Excellence - I would like to recognize Matt, the salesman, for his exceptional service.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Eddie Coad, our salesperson, for his exceptional service!

Areas Of Satisfaction

Areas Of Satisfaction - The workers were timely and friendly. I enjoyed interacting with them!

Recognized Excellence

Recognized Excellence - I would like to recognize Ken Duquette, and the supervisor, George. They were exceptional.

Areas For Improvement

Areas For Improvement - They didn't paint something on the roof that they were supposed to.

Additional Comments

Additional Comments - I was pleased, they have been great.

They were excellent from the beginning to the end.

Recognized Excellence

Recognized Excellence - I want to recognize the entire team for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The entire project exceeded my expectations.

Additional Comments

Additional Comments - I would recommend them.

Collis Roofing did a very good job.

Safe

Safe - They did a very good job and were conscious of their surroundings.

Recognized Excellence

Recognized Excellence - The salesperson, supervisor, and installers were all very good.

Areas For Improvement

Areas For Improvement - They were open throughout the whole project, and we did not have any issues.

Areas Of Satisfaction

Areas Of Satisfaction - They were very good at communicating.

They were professional. They provided a clean and timely installation. They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Additional Comments

Additional Comments - I was not aware that the insurance company would not let my pick who I wanted to do the repairs. I had already looked into four companies, and Collis Roofing was not one of them. However, I was satisfied with Collis Roofing.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with a timely installation and the communication was above what you normally get. I have already recommended them. They are a good company.

Additional Comments

Additional Comments - From start to finish, it was an easy process. They answered any questions promptly. They were very in tune with the customer's needs.

Recognized Excellence

Recognized Excellence - Scott

Recognized Excellence

Recognized Excellence - Andrew. I wish you have more people like him

Areas Of Satisfaction

Areas Of Satisfaction - Timely manner

Additional Comments

Additional Comments - Workmanship was good

Collis was amazing! Great customer service , got our job done quickly and wonderful outcome.

Clean

Clean - We are an animal hospital and we did not have a single issue or complaint with the pets coming in and out and around the building. They did such a great job.

Safe

Safe - We are a small business and there was no disruption to our business while they were working onsite the entire time.

Communication

Communication - Friendly and responsive.

Schedule

Schedule - They were rockstars. Easy to schedule and stayed on schedule.

The men working on the roof were intentionally throwing the materials down on to the roof. It sounded like bombs going off in our house. The supervisor wouldn't speak to them about this issue. The salesman was very nice and helpful until the roof was done. Then he barely responded to a text.

Areas Of Satisfaction

Areas Of Satisfaction - The salesman did what he said he would do until the roof was completed and we made final payment.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Recognized Excellence

Recognized Excellence - Chris and Kai and the crew.

Areas Of Satisfaction

Areas Of Satisfaction - Keeping us well informed and the roof is beautiful!

From my first call, to meeting with the salesman, and the crew, I knew I had chosen the correct company for my roofing project. All of my questions and concerns were taken care of and my new roof is beautiful!

As far as I can tell, the workmanship is a 5 star.

Recognized Excellence

Recognized Excellence - The site manager provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Came in and did a great job. That exceeded my expectations.

They were very timely, prompt, and courteous. They did a professional job, and we're very satisfied with the final product.

Recognized Excellence

Recognized Excellence - I would like to recognize our sales representative for his exceptional service. He was very good.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met or exceeded my expectations with their timelines, communication, and budget.

Additional Comments

Additional Comments - I'm very satisfied, thank you.

Recognized Excellence

Recognized Excellence - The head roofing guy provided exceptional service.

Areas For Improvement

Areas For Improvement - They did not fall short of expectations. I was happy.

Areas Of Satisfaction

Areas Of Satisfaction - Communications, and helping me get financing, exceeded my expectations.

Additional Comments

Additional Comments - I would recommend them. In Florida, It's good to have a good roofer.